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ASSISTIVE TECHNOLOGY EQUIPMENT VOUCHERS | IOWA UTILITIES BOARD

Offers vouchers that pay for 95% of the average cost of specialized telecommunications equipment. The voucher can be used towards amplified phones, captioned telephones (CapTel), iPads pre-loaded with specialized communication apps, speech amplified phones, cell phone amplifiers, loud/flashing ringers, and more. Accessories that accompany the specialized telecommunications equipment are also available (such as headsets and neck loops). Clients can reapply for equipment if speech/hearing difficulty changes or after 5 years.

Physical Address

6925 Hickman Road, Urbandale, IA 50322

Hours

Mon 8 am - 5 pm; Tue 8 am - 5 pm; Wed 8 am - 5 pm; Thu 8 am - 5 pm; Fri 8 am - 5 pm;

Voice

(515) 207-0776

Main | video phone number

Fax

(515) 237-3917

Application process

Call for details or download application online

Fee

Voucher covers 95% of the cost

Required documents

Upon request

Eligibility

Iowa residents age 5 and up, must have phone service in place, signature from doctor/professional stating that there is a need for specialized equipment and must meet income guidelines (1 person -$46,000, 2 persons - $54,000, 3 - $62,000, 4 - $70,000)

Languages

American Sign Language, English

Agency info

IOWA UTILITIES BOARD

Takes complaints on Iowa utilites.