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Assists low-income individuals and families in completing the Supplemental Nutrition Assistance Program (SNAP) application over the phone. Upon approval, SNAP provides monthly funds for buying groceries. The Hotline can also assist callers in finding a local pantry for immediate food needs.

Assistance with information, referral, distribution and completion of applications for the Food Assistance Program (formerly food stamps).

Categories

Certificates/Forms Assistance
Specialized Information and Referral
Access to the agency's digital devices for the purposes of making and attending virtual medical and mental health appointments. Individuals can receive assistance to apply for mental health services with licensed professionals through our partner Lutheran Family Services. Staff can assist in applying for services. Assists individuals who need help applying for Medicaid so that they have easier access to the healthcare they need.
Helps connect parents with community resources to help them and their families thrive.

Examples of community resources for families can include:
-- SNAP or Medicaid enrollment
-- Food pantries
-- Rent/Mortgage payment assistance
-- Utility assistance
-- Clothing/Household goods
-- Mental Health support
-- Employment

Categories

Certificates/Forms Assistance
Comprehensive Information and Referral
Helps clients fill out paperwork, read mail, fill out applications, create resumes, and make phone calls.
SNAP (food stamps) application assistance.
Case managers assist families and individuals experiencing a personal crisis. Information and referrals provided for a variety of needs. Direct services include budgeting, funeral assistance, elder care services, and application/forms assistance for tribal and government programs.

Categories

Case/Care Management
Personal Financial Counseling
Native American General Assistance
Certificates/Forms Assistance
Burial/Cremation Expense Assistance
Educational Outreach Program, including providing and preparing immigration forms, case investigations, and consultations on immigration issues. Also provides employer seminars, training, and workshops on immigrations documents and diversity.

Categories

Immigration/Naturalization Legal Services
Certificates/Forms Assistance
Free legal assistance with civil legal problems involving basic necessities for low-income individuals in all 99 Iowa counties. Assistance ranges from providing counsel and advice to representation before various agencies and courts.

Community legal education presentations offered, as well as over 20 printed booklets on various legal topics; a wide variety of legal education materials are also available on the website.

Legal services are provided in all civil legal areas, including:
Consumer/Finance - debt collection, repossession, garnishment, contracts/warranties, predatory lending, and public utilities (including utility disconnection or shut off notices).

Education - expulsion/suspension, special education, learning disabilities, school fees, access, vocational education, and student financial aid.

Employment - employment discrimination, wage claims, earned income tax credit, and taxes.

Family - adoption, custody, visitation, guardianship, domestic abuse, human trafficking and exploitation, family violence (child abuse, elder abuse, battered women/men), including assistance with restraining orders, and child support.

Health - Medicaid, Medicare, government children's health insurance programs, long term health care facilities, nursing homes, supplemental medical insurance, and hospital care.

Housing - federally subsidized housing, homeownership, real property, landlord/tenant, public housing, mobile homes, housing discrimination, foreclosures, forfeitures, and mortgage predatory lending practices.

Benefit Programs - ADFC/FIP, Social Security, food stamps, Social Security Disability (SSD), Supplemental Security Income (SSI), unemployment compensation, veterans benefits, FEMA, government benefits, and utility assistance applications.

Individual Rights - mental health, disability rights, civil rights, human trafficking, AIDS/HIV issues, assistive devices, and institutional confinement.

End of Life Planning - wills, living wills, advance directives, and power of attorney.

Drivers License.

Advocacy and legal assistance for people with disabilities, people with Alzheimer's disease, people with brain injury, people with mental illness, children, migrants, and veterans.

Categories

Adoption Legal Services
General Legal Aid
Landlord/Tenant Assistance
Protective/Restraining Orders
Domestic/Family Violence Legal Services
Child Support Assistance/Enforcement
Human Trafficking Legal Assistance
Welfare Rights Assistance
Debt Management
Veteran Benefits Assistance
Legal Representation
School System Advocacy
Will Preparation Assistance
Discrimination Assistance
Certificates/Forms Assistance
Tax Information
Labor and Employment Law
Advance Medical Directives
Patient Rights Assistance
Protection and Advocacy for Individuals With Disabilities
Consumer Law
Child Custody/Visitation Assistance
Legal Information Services

Assistance with applying for benefits and services, including Medicare, Medicaid, SNAP, and discounted license plate sticker program. Referrals to other community partners for assistance when applicable.

Categories

Medicare Information/Counseling
Certificates/Forms Assistance
Food Stamps/SNAP
Medicaid Information/Counseling
Recognized by the Board of Immigration Appeals (BIA) as a qualified immigration legal service provider. All practicing immigration specialists have received extensive education and training in immigration law and have obtained BIA accreditation. An immigration attorney is also available for individuals in removal or deportation proceedings who need representation in Immigration Court.

Offers affordable, quality immigration legal assistance to refugees, immigrants and asylees. Minimal fees for service are charged on a sliding scale.

Services include assistance with family petitions, citizenship, permanent residence, travel documents, Nicaraguan and Central American Relief Act (NACARA), Temporary Protected Status (TPS), and Violence Against Women Act (VAWA). LFS immigration specialists assist in the entire process from completing the necessary application to representation at the USCIS Naturalization Interview.

Categories

Certificates/Forms Assistance
Language Translation
Immigration/Naturalization Legal Services
Application assistance to low-income, disabled, and elderly individuals in filling out Iowa rent reimbursement forms. Appointments may be made by phone January-April.
Assistance with information, referral, distribution and completion of applications for the Food Assistance Program (formerly food stamps).

Categories

Certificates/Forms Assistance
Specialized Information and Referral

Community Assistance

-- Provides resources for health, financial, and public services in the community

-- Assistance with accessing public assistance program and benefits-- Assistance completing forms and making phone calls on an individual's behalf

-- Referrals for basic needs and emergency assistance

-- Employment services and consultations

-- Access to legal and immigration consultations through partnerships with Immigrant Legal Center, Jason Finch & Associates, and the Law Office of Sylvia Rodriguez

Community Home Gardens:

Trained staff help address and improve access to affordable produce in the southeast Omaha community by providing education and training for families and community members to learn to build, grow, and maintain their own backyard gardens. This project will also be a catalyst to address other social needs through community resource connections.

Mindfulness and Physical Well-Being:

Trained staff and instructors teach community members mindfulness techniques and strategies to reduce stress and improve wellness. Along with mindfulness practice, physical activity is offered to help address the stress of our community's everyday lives.

Categories

Certificates/Forms Assistance
Home Gardening Assistance/Supplies
Citizenship Education
Immigration/Naturalization Legal Services
Free legal assistance with civil legal problems involving basic necessities for low-income individuals in all 99 Iowa counties. Assistance ranges from providing counsel and advice to representation before various agencies and courts.

Community legal education presentations offered, as well as over 20 printed booklets on various legal topics; a wide variety of legal education materials are also available on the website.

Legal services are provided in all civil legal areas, including:
Consumer/Finance - debt collection, repossession, garnishment, contracts/warranties, predatory lending, and public utilities (including utility disconnection or shut off notices).

Education - expulsion/suspension, special education, learning disabilities, school fees, access, vocational education, and student financial aid.

Employment - employment discrimination, wage claims, earned income tax credit, and taxes.

Family - adoption, custody, visitation, guardianship, domestic abuse, human trafficking and exploitation, family violence (child abuse, elder abuse, battered women/men), including assistance with restraining orders, and child support.

Health - Medicaid, Medicare, government children's health insurance programs, long term health care facilities, nursing homes, supplemental medical insurance, and hospital care.

Housing - federally subsidized housing, homeownership, real property, landlord/tenant, public housing, mobile homes, housing discrimination, foreclosures, forfeitures, and mortgage predatory lending practices.

Benefit Programs - ADFC/FIP, Social Security, food stamps, Social Security Disability (SSD), Supplemental Security Income (SSI), unemployment compensation, veterans benefits, FEMA, government benefits, and utility assistance applications.

Individual Rights - mental health, disability rights, civil rights, human trafficking, AIDS/HIV issues, assistive devices, and institutional confinement.

End of Life Planning - wills, living wills, advance directives, and power of attorney.

Drivers License.

Advocacy and legal assistance for people with disabilities, people with Alzheimer's disease, people with brain injury, people with mental illness, children, migrants, and veterans.

Categories

Adoption Legal Services
General Legal Aid
Landlord/Tenant Assistance
Protective/Restraining Orders
Domestic/Family Violence Legal Services
Child Support Assistance/Enforcement
Human Trafficking Legal Assistance
Welfare Rights Assistance
Debt Management
Veteran Benefits Assistance
Legal Representation
School System Advocacy
Will Preparation Assistance
Discrimination Assistance
Certificates/Forms Assistance
Tax Information
Labor and Employment Law
Advance Medical Directives
Patient Rights Assistance
Protection and Advocacy for Individuals With Disabilities
Consumer Law
Child Custody/Visitation Assistance
Legal Information Services
Benefit specialist assists eligible individuals applying for SSI/SSDI. Must be experiencing homelessness or at risk for homelessness and have a mental illness.

Categories

Social Security Disability Insurance
Certificates/Forms Assistance

Services offered include:
-- Emergency preparedness
-- Health Promotion Education

-- Preventative dental services
-- Health Classes & Workshops (Including Living Well With Chronic Disease, Diabetes Prevention Program, Stepping On, Tai Chi, Question Persuade Refer Suicide Prevention Training, and more)
-- Public Health Nursing & Community Health Workers
-- Medicaid Application Assistance
-- Patient Navigation
-- Family Support Services & Home Visitation
-- Car Seat Fitting Stations (By Appointment)
-- Bike Safety Events & Helmet Fittings
-- Medication Assistance
-- Environmental Services
-- Disease investigation of food poisoning, influenza, rabies and West Nile virus
-- Tobacco Cessation Programs (Beat the Pack or Freedom From Smoking, also local information sessions)

Categories

Child Passenger Safety Seat Inspections
Smoking/Vaping Cessation
Friendly Visiting
Emergency Preparedness and Response Planning
Communicable Disease Control
Medication Information/Management
Family Resource Centers/Outreach
General Immunization
Dental Care
Bicycle Safety Education
Public Health Nursing
General Health Education Programs
Certificates/Forms Assistance
COVID-19 Immunization Clinics
Free legal assistance with civil legal problems involving basic necessities for low-income individuals in all 99 Iowa counties. Assistance ranges from providing counsel and advice to representation before various agencies and courts.

Community legal education presentations offered, as well as over 20 printed booklets on various legal topics; a wide variety of legal education materials are also available on the website.

Legal services are provided in all civil legal areas, including:
Consumer/Finance - debt collection, repossession, garnishment, contracts/warranties, predatory lending, and public utilities (including utility disconnection or shut off notices).

Education - expulsion/suspension, special education, learning disabilities, school fees, access, vocational education, and student financial aid.

Employment - employment discrimination, wage claims, earned income tax credit, and taxes.

Family - adoption, custody, visitation, guardianship, domestic abuse, human trafficking and exploitation, family violence (child abuse, elder abuse, battered women/men), including assistance with restraining orders, and child support.

Health - Medicaid, Medicare, government children's health insurance programs, long term health care facilities, nursing homes, supplemental medical insurance, and hospital care.

Housing - federally subsidized housing, homeownership, real property, landlord/tenant, public housing, mobile homes, housing discrimination, foreclosures, forfeitures, and mortgage predatory lending practices.

Benefit Programs - ADFC/FIP, Social Security, food stamps, Social Security Disability (SSD), Supplemental Security Income (SSI), unemployment compensation, veterans benefits, FEMA, government benefits, and utility assistance applications.

Individual Rights - mental health, disability rights, civil rights, human trafficking, AIDS/HIV issues, assistive devices, and institutional confinement.

End of Life Planning - wills, living wills, advance directives, and power of attorney.

Drivers License.

Advocacy and legal assistance for people with disabilities, people with Alzheimer's disease, people with brain injury, people with mental illness, children, migrants, and veterans.

Categories

Adoption Legal Services
General Legal Aid
Landlord/Tenant Assistance
Protective/Restraining Orders
Domestic/Family Violence Legal Services
Child Support Assistance/Enforcement
Human Trafficking Legal Assistance
Welfare Rights Assistance
Debt Management
Veteran Benefits Assistance
Legal Representation
School System Advocacy
Will Preparation Assistance
Discrimination Assistance
Certificates/Forms Assistance
Tax Information
Labor and Employment Law
Advance Medical Directives
Patient Rights Assistance
Protection and Advocacy for Individuals With Disabilities
Consumer Law
Child Custody/Visitation Assistance
Legal Information Services
Assistance with information, referral, distribution and completion of applications for the Food Assistance Program (formerly food stamps).

Categories

Certificates/Forms Assistance
Specialized Information and Referral
Assistance with information, referral, distribution and completion of applications for the Food Assistance Program (formerly food stamps).

Categories

Certificates/Forms Assistance
Specialized Information and Referral
Access to the agency's digital devices for the purposes of making and attending virtual medical and mental health appointments. Individuals can receive assistance to apply for mental health services with licensed professionals through our partner Lutheran Family Services. Staff can assist in applying for services. Assists individuals who need help applying for Medicaid so that they have easier access to the healthcare they need.

Offers a safe space for individuals experiencing emotional stress or overwhelming symptoms due to live circumstances.

Service may include, emotional support groups, assistance in applying for Medicaid, Medicare, SNAP, housing applications, and Social Security and a safe place to enjoy a snack, watch TV, make art, or play a game.

Categories

Mental Health Drop In Centers
Emotional Issues Support Groups
Certificates/Forms Assistance
Assistance with information, referral, distribution and completion of applications for the Food Assistance Program (formerly food stamps).

Categories

Certificates/Forms Assistance
Specialized Information and Referral
Assists minority clients (immigrant, refugees, vulnerable populations) with case management in five areas: food security, employment, mental and physical health care access, housing and immigration legal status. May help resolve any issue for a newcomer, either on-site or with the assistance of our partnering organizations and businesses.

Clients can access services via appointment in Arabic, English, French, Somali and Spanish. The agency does not provide interpretation or translation services to agencies or businesses.

Categories

Language Interpretation
Language Translation
Certificates/Forms Assistance
Discrimination Assistance

Assists low-income individuals and families in completing the Supplemental Nutrition Assistance Program (SNAP) application over the phone. Upon approval, SNAP provides monthly funds for buying groceries. The Hotline can also assist callers in finding a local pantry for immediate food needs.