Helping Homes | City Water, Light and Power (CWLP) - City of Springfield
City Water, Light and Power (CWLP) - City of Springfield
Municipal Center East, 800 East Monroe Street, 4th Floor, Springfield, IL 62701
Eligibility
Open to those who have CWLP electric service in their names (or the name of their legal spouse), own and live in the home they wish to have weatherized, and meet HUD’s total household income guidelines; Mobile homes, apartments, and rental homes do not qualify
Required documents
Varies by service
Hours
Customer Service hours Mon-Fri 8 am-4:30 pm
Drive-up payment window and call-in hours are 7:30 am-5 pm
Lobby cashier hours Mon-Fri 8 am-5 pm
(217) 789-2323 ext. 2
Voice·
Alternate Number
(217) 789-2414
Voice·
Alternate Number
(217) 789-2430
Voice·
TTY
(217) 789-2070
Voice·
Alternate Number
(217) 789-2030
Voice·
Main Phone
(217) 789-2121
Voice·
Alternate Number
Application process
Call for intake
Fees
None
Service area
Springfield, IL
Helping Homes is designed to help elderly and low-income customers reduce their energy costs through energy-saving home improvements. This includes insulation, air sealing (i.e. caulking and weather stripping), lighting upgrades, or other measures shown to reduce energy costs. Program is open as funds are available.
Last assured
02/26/2026
What's Here
Providing organization
City Water, Light and Power (CWLP) - City of Springfield
Municipal utility for Springfield, Illinois.