LONG TERM CARE OMBUDSMAN PROGRAM | SHAWNEE HEALTH SERVICE

Offers support and advocacy for residents of nursing homes and assisted living facilities.

Protects and promotes the rights and quality of life for people who reside in long-term care facilities.

Works with residents and their families to resolve resident complaints and mediates solutions to problems.

Provides consultation on how to choose a nursing home or long-term care facility.

Physical Address

6355 Brandhorst Drive, Carterville, IL 62918

Hours

Mon 12 am - 11:59 pm; Tue 12 am - 11:59 pm; Wed 12 am - 11:59 pm; Thu 12 am - 11:59 pm; Fri 12 am - 11:59 pm; Sat 12 am - 11:59 pm; Sun 12 am - 11:59 pm;

Application process

Call for information or visit for services

Fee

None

Required documents

Varies by service; Discussed during intake

Eligibility

Open to any person residing in a long-term care facility

Languages

American Sign Language, English

Service area

Johnson County, Illinois
Pope County, Illinois
Massac County, Illinois
Pulaski County, Illinois
Gallatin County, Illinois
Perry County, Illinois
Jackson County, Illinois
Franklin County, Illinois
Alexander County, Illinois
Union County, Illinois
Williamson County, Illinois
Saline County, Illinois
Hardin County, Illinois

Agency info

SHAWNEE HEALTH SERVICE

Provides comprehensive healthcare services.