Community Crisis Response Team | Heartland Family Service
Resource Name:Community Crisis Response Team | Heartland Family Service
Heartland Family Service - Sarpy Office
address
302 American Parkway, Papillion, NE 68046
Eligibility
Required documents
Hours
Application process
Fees
Service area
Offers free, confidential support to help people through mental health, substance use, or emotional crises. Trained responders provide support, help to calm stressful situations, and connect individuals with the care they need. Callers may reach out if they or a friend, family member, or neighbor is:
- Feeling overwhelmed, anxious, or hopeless.
- Talking about suicide or self-harm.
- Acting out in a way that seems unsafe or concerning.
- Struggling with stress, loss, addiction, or mental health concerns.
- In need of help but unsure where to start.
If needed, a team member can meet in person, typically within 30 minutes. Responders listen, offer support, assess safety, and help plan next steps. Follow-up support is available. No police are involved.
Last assured
What's Here
Providing organization
Provides human services in the areas of child and family wellbeing, counseling and prevention, housing, safety, and financial stability.