Provides services to couples and singles in all three programs:

- Agency Assisted Adoption: Includes home study and collaborating with another agency to place through the partnering agency.

- General Domestic Adoption Program: Includes home study and placement of infants, also offer the Sayers Center program which seeks to find homes for African American babies and promote adoption awareness within the African American community.

- Intercountry Program: Includes home study and working with another agency internationally.

Provides guidance and support during periods of match and placement. Conducts post placement visits and reporting in accordance with the placing state or country's requirements.