Financial Services | Cross Outreach

PO Box 12121, Des Moines, IA 50312

Eligibility

Must not have received assistance from CROSS in the past 12 months

Required documents

Photo ID, General Assistance Letter of Decision for rent and utility payment assistance, landlord statement for rent help and 12 month utility payment history for utilities help, others by request

(515) 279-9998

Voice - Main Phone

(515) 279-8877

Voice - Business Line

www.crossoutreachdm.org

[email protected]

Application process

Must send an email with a request for help on the third Monday of each month, between 8 am-8 pm

Fees

None

Service area

Polk County, IA

Description

Cross Outreach is a homelessness prevention program offering limited assistance with basic needs for households in transition, subject to available funding. Services include help with rent, security deposits, electric or water bills, laundry vouchers, storage costs, and support for moving-related needs. While assistance with car gas is not provided, the program also offers resources to help individuals maintain clean and sanitary living environments.

***Rent, security deposits, electric, water and laundry voucher assistance requires clients to email a help request on the 3rd Monday of every month between 8 am-8 pm.

2026 Intake Dates are always on the 3rd Monday of each month, 8 am-8 pm.

What's Here

Utility Service Payment Assistance Rent Payment Assistance Cleaning Products Moving Services Rental Deposit Assistance Moving Expense Assistance

Providing organization

Cross Outreach

Assists people in crisis with basic needs.