715 North 16th Street, Council Bluffs, IA 51501

Mon 9 am - 4 pm; Tue 9 am - 4 pm; Wed 9 am - 4 pm; Thu 9 am - 4 pm; Fri 9 am - 4 pm;

Call for information

None

Proof of address, disconnect notice, valid Pottawattamie County ID, proof of income

-- Client must have valid disconnect notice and have current income; -- Must not be on existing payment plan with utility company; -- Eligibility is 1 time per year for same service; -- Client will be responsible for paying any amount over $300 before the agency can pledge an amount; -- If Client is on LIHEAP assistance, they personally must have made at least 1 full billed payment within the protected time or they are responsible for 1/2 of total due; -- If no LIHEAP assistance, client must have made 1 full billed payment in last 60 days or client will be responsible for 1/2 due

English, Spanish

Pottawattamie County, Iowa