ELECTRONIC BENEFIT TRANSFER CUSTOMER SERVICE | WINNESHIEK COUNTY DEPARTMENT OF HUMAN SERVICES

Electronic Benefits Transfer Customer Services provides customer service for EBT cards including choosing PIN for first Iowa EBT card; changing PIN number; account balances; recording of last 10 transactions; reporting a problem with account; ask a question about using the EBT card; and reporting a lost, stolen, or damaged card.

Physical Address

2307 U.s. 52, Decorah, IA 52101

Hours

24 hours/day, 7 days/week

Application process

Using a touch-tone phone, call for information

Fee

None

Required documents

Last four digits of social security number, birthdate, and Iowa EBT card number (the raised set of numbers on the front of the card)

Eligibility

Iowa resident EBT card users

Service area

Howard County, Iowa Winneshiek County, Iowa Allamakee County, Iowa

Agency info

WINNESHIEK COUNTY DEPARTMENT OF HUMAN SERVICES

Winneshiek County Department of Human Services provides services to ensure the social and physical welfare of Winneshiek, Howard, and Allamakee County residents