MANAGED CARE OMBUDSMAN PROGRAM | OFFICE OF THE STATE LONG-TERM CARE OMBUDSMAN
Offers to advocate for the rights and needs of Medicaid managed care members in Iowa who live or receive care in a health care facility, assisted living program or elder group home, as well as members enrolled in one of Medicaid's home and community-based services (HCBS) waiver programs (AIDS/HIV, Brain Injury, Children's Mental Health, Elderly, Health and Disability, Intellectual Disability and Physical Disability).
Physical Address
Jessie M. Parker Building, 510 East 12th Street, Suite 2, Des Moines, IA 50319
Hours
Mon-Fri 8 am-4:30 pm
Voice
Fax
(515) 725-3313
Voice
Application process
None
Fee
None
Required documents
None
Eligibility
Open to any Medicaid member residing in a long-term care facility or receiving services through a HCBS waiver
Languages
English
Service area
Iowa
Agency info
OFFICE OF THE STATE LONG-TERM CARE OMBUDSMAN
Works to identify or investigate concerns made by or on behalf of people living in long-term care facilities.