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Adult Protective Services (APS) | Shawnee Health Service

Shawnee Alliance - Carterville (Brandhorst Drive)

6355 Brandhorst Drive, Carterville, IL 62918

Eligibility

Open to anyone 60 years of age or older and persons with disabilities (ages 18 to 59) living in a domestic (non-institutional) setting

Required documents

None

Hours

Mon-Fri 8:30 am-5 pm Toll-free number available Mon-Sun 24 hours
(866) 800-1409
Voice·

Main Phone

Application process

Call to make a report; After hours, call the statewide elder abuse hotline

Fees

None

Service area

Alexander County, IL Franklin County, IL Gallatin County, IL Hardin County, IL Jackson County, IL Johnson County, IL Massac County, IL Perry County, IL Pope County, IL Pulaski County, IL Saline County, IL Union County, IL Williamson County, IL

Investigates allegations of abuse, neglect, and exploitation of older adults and persons with disabilities who live in a domestic (non-institutional) setting. Appointed by the Illinois Department on Aging to investigate allegations of physical and emotional abuse, financial exploitation, confinement/neglect, deprivation of food or medication, sexual abuse, and self-neglect.

This program offers 24-hour intakes by phone. A caseworker will make a home visit to investigate any allegations of abuse and assist the victim. Interventions will be offered to the victim and referrals made to the appropriate organizations. Interventions can include but are not limited to in-home services, legal, medical, relocation, and counseling.

Last assured

07/02/2025

Providing organization

Shawnee Health Service

Provides comprehensive healthcare services.