Consumer Services | Iowa Utilities Board
Iowa Utilities Board
1375 East Court Avenue, Des Moines, IA 50319
Eligibility
Open to all Iowa residents
Required documents
Call for details
Hours
Mon-Fri 8 am-4:30 pm
Website
https://iub.iowa.gov/Application process
Call for service
Fees
None
Service area
IA
Accepts public utility consumer complaints, problems concerning services rendered, errors in billing and comments on proposed rate increases or in open dockets pending before the IUB, complaints on service of Relay Iowa and provides the equipment distribution program for Iowans with communications impairments.
Last assured
03/31/2025
What's Here
Providing organization
Iowa Utilities Board
Takes complaints on Iowa utilites.