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Iowa Non-Emergency Medical Transportation | Iowa Department of Health and Human Services

Iowa Medicaid Enterprise

100 Army Post Road, Des Moines, IA 50315

Eligibility
Medicaid beneficiaries only
Required documents
Call for details
(866) 822-2857
Voice·

TTY

(833) 404-1061
Voice·

Main Phone

(833) 731-2140
Voice·

Main Phone

(800) 338-8366
Voice·

Toll-Free

(844) 236-0894
Voice·

Main Phone

Application process
Call Medicaid provider (MCO) to determine eligibility
Fees
Call for details
Service area
IA
Provides non-emergency medical transportation to Medicaid recipients. Transportation is coordinated by Iowa’s Managed Care Organizations (MCOs).
Last assured
02/24/2026
Providing organization
Iowa Department of Health and Human Services
Provides Public Health and Human services to the community.