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Iowa Non-Emergency Medical Transportation | Iowa Department of Health and Human Services

Iowa Medicaid Enterprise

100 Army Post Road, Des Moines, IA 50315

Eligibility

Medicaid beneficiaries only

Required documents

Call for details

Hours

Mon-Fri 8 am-5 pm
(833) 404-1061
Voice·

Main Phone

(833) 731-2140
Voice·

Main Phone

(800) 338-8366
Voice·

Toll-Free

(866) 822-2857
Voice·

TTY

(844) 236-0894
Voice·

Main Phone

Application process

Call Medicaid provider (MCO) to determine eligibility

Fees

Call for details

Service area

IA
Provides non-emergency medical transportation to Medicaid recipients. Transportation is coordinated by Iowa’s Managed Care Organizations (MCOs).

Last assured

02/24/2026

Providing organization

Iowa Department of Health and Human Services
Provides Public Health and Human services to the community.