ELECTRONIC BENEFIT TRANSFER CUSTOMER SERVICE | FAYETTE AND CLAYTON COUNTY DEPARTMENT OF HUMAN SERVICES

Electronic Benefit Transfer Customer Service provides customer service for EBT cards including: Choosing PIN for first Iowa EBT card, Changing PIN number, Account balances, Recording of last 10 transactions, Reporting a problem with account, Ask a question about using the EBT card, and Reporting a lost, stolen, or damaged card.

Physical Address

129 South Vine Street, West Union, IA 52175

Hours

24 hours a day, 7 days a week

Application process

Call for more information

Fee

None

Required documents

Last four digits of social security number, birthdate, and Iowa EBT card number (the raised set of numbers on the front of the card)

Eligibility

EBT card holders; serves Clayton and Fayette Counties

Service area

Clayton County, Iowa Fayette County, Iowa

Agency info

FAYETTE AND CLAYTON COUNTY DEPARTMENT OF HUMAN SERVICES

Fayette and Clayton Counties provide services to help individuals and families achieve safe, stable, self-sufficient, and healthy lives, thereby contributing to the economic growth of the state.