Long-Term Care Ombudsman | Office of the State Long-Term Care Ombudsman
Office of the State Long-Term Care Ombudsman
Jessie M. Parker Building, 510 East 12th Street, Suite 2, Des Moines, IA 50319
Eligibility
Open to anyone residing in a licensed nursing facility, assisted living program, residential care facility or elder group home
Required documents
None
Hours
Mon-Fri 8 am-4:30 pm
Application process
Call for services
Fees
None
Service area
IA
Works to identify or investigate concerns made by or on behalf of people living in long-term care facilities. Assistance may include: investigation and work to resolve the problem, information on laws and regulations, how to choose a long-term care facility or answering questions about life at a facility. Assist callers in level of care needed (info about nursing homes, residential care, elder group homes, assisted living). All services are confidential and free of charge.
Last assured
03/11/2025
Providing organization
Office of the State Long-Term Care Ombudsman
Works to identify or investigate concerns made by or on behalf of people living in long-term care facilities.