CONSUMER SERVICES | IOWA OFFICE OF OMBUDSMAN
An independent legislative office established to investigate citizens' complaints against most agencies of state and local government. After investigation and if the complaint is deemed to be justified, the office will attempt to rectify the matter. The ombudsman also provides information and referral services. This office does not give legal advice, and does not investigate complaints concerning the courts, the general assembly, the Governor or her personal staff, nor can it investigate complaints of employees of agencies regarding their employment relationship with the agency.
Location
Ola Babcock Miller Building, Des Moines, IA 50319
Voice
Voice
Fax
(515) 242-6007
Voice
Hours
Mon 8 am - 4:30 pm; Tue 8 am - 4:30 pm; Wed 8 am - 4:30 pm; Thu 8 am - 4:30 pm; Fri 8 am - 4:30 pm;
Application process
Call, mail, e-mail or online complaint form
Required documents
Eligibility
Complaint against state or local government agency
Fee
None
Languages
English
Agency info
IOWA OFFICE OF OMBUDSMAN
Reviews complaints about Iowa local and state government as an independent factfinder, but does not have authority to review complaints about the Governor, the Legislature or the Courts.