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Tax Preparation Assistance | Hawkeye Area Community Action Program (HACAP)

HACAP - Dubuque County Outreach

220 West 7th Street, Dubuque, IA 52001

Eligibility
Income must be at or below $54,000, cannot complete taxes for WI residents or Iowa residents that work in WI
Required documents
Pick up and fill out a tax packet from the HACAP office, a copy of last year's return, W-2 (or 1098, 1099) forms, valid picture ID, SS# or ITIN letter for all listed on the return, (name, address and tax ID# for any child care provides and amounts paid), To file taxes electronically on a married filing joint tax return, both spouses must be present to sign the required forms
(563) 556-5130
Voice·

Main Phone

Application process
Visit the website to schedule an appointment, see program description for how to use the drop off services
Fees
None
Service area
Dubuque County, IA Delaware County, IA Jackson County, IA

2026

Tax Preparation Assistance is being offered starting Feb 2-Mar 31, 2026 through the Dubuque HACAP office. This site offers both in person by appointment assistance and drop off assistance. To schedule an appointment, visit the website https://www.hacap.org/vita

To use the Drop Off Services

- Stop by the HACAP office Mon-Fri 8 am-4:30 pm to pick up the following to complete at home: Intake form 13614-C, drop off consent form and tax envelope. Complete the forms in the envelope, write your name and phone number on the provided tax envelope ***(include intake form, drop off consent form, last years tax return, copies of ID and SSN and all tax documents)***, place envelope and all information in the drop box, wait for Tax Site to call and tell you that your return is ready to be picked up (approximately 2 weeks) Those looking to get their taxes done MUST have a copy of their taxes from last year. Transcripts for last years taxes can be obtained for FREE by either visiting the website, IRS.gov, or by calling (800) 908-9946, turn around time is usually less than a week. A copy of your taxes will cost $50 and takes up to 6 weeks to receive. If you request online you will receive access immediately to print.

For people claiming the Earned Income Tax Credit and the Child Tax Credit, the IRS WILL NOT PROCESS until February 15th in an effort to decrease tax fraud nationwide.

Last assured
01/16/2026
Providing organization
Hawkeye Area Community Action Program (HACAP)
Provides services to individuals and families in need of assistance.