Low-Income Home Energy Assistance Program (LIHEAP) | Northwestern Illinois Community Action Agency
Northwestern Illinois Community Action Agency
27 South State Avenue, Suite 102, Freeport, IL 61032
Eligibility
Income must fall within 200% of poverty guideline, see website for income limits
Required documents
Copy of Social Security cards for everyone in the household or ITIN for residents who have them (residents without ITIN or SSN can still apply), copy of Photo ID of anyone 18 years old or older that lives in the household, copy of 30-day income (can be current Social Security letter, bank statement, paycheck stubs, and child support or retirement income) this includes Social Security or Supplemental Security Income for any child in the home, if no income, you must fill out completely the Zero Income Form
sign and date if for anyone 18 years old or older
copy of current gas/electric/propane bill and current disconnect notice (if received) you do not have to have a disconnection notice or be behind on paying your bill to apply, copy of Public Aid printout showing TANF and/or SNAP amounts, if applicable
Websitehttps://nicaa.org/
Email[email protected]
Application process
Call to set up an appointment or visit in person during open hours, application packets can be mailed, emailed or picked up at the office
Fees
None
Service area
Jo Daviess County, IL
Stephenson County, IL
Low Income Home Energy Assistance Program (LIHEAP) helps eligible low-income households pay for home energy services (primarily heating during winter months). Annual eligibility levels are determined based on available funding and may not exceed 60% of the state median income.
**This program is not designed to pay a household's total energy costs. The program will provide supplemental assistance based on several factors. This is a one-time payment to your energy provider.
Last assured
01/28/2026
What's Here
Providing organization
Northwestern Illinois Community Action Agency
Provides critical support programs for those in need.