INCOME MAINTENANCE CUSTOMER SERVICE CENTER | IOWA DEPARTMENT OF HEALTH AND HUMAN SERVICES
Provides a centralized state-wide call center that responds to inquiries about the Food Assistance, FIP (Family Investment Program) or Medicaid program.
REPORT CHANGES: the Call Center also takes recipient changes, lets the Income Maintenance Worker (caseworker) know what the change are, and instructs the recipient if any verification is required. Changes included could be income, address, rent/utility payments, household members, etc. Call 1-877-347-5678 or Fax 515-564-4041.
Location
(call Center), Council Bluffs, IA 51503
Voice
Website
Hours
Mon 7 am - 6 pm; Tue 7 am - 6 pm; Wed 7 am - 6 pm; Thu 7 am - 6 pm; Fri 7 am - 6 pm;
Application process
Local county offices handle Applications and Reviews
Required documents
Eligibility
Open to anyone
Fee
None
Languages
English, Spanish
Agency info
IOWA DEPARTMENT OF HEALTH AND HUMAN SERVICES
Provides Public Health and Human services to the community.