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ACCESS CENTER | INFINITY HEALTH

Open 24 hours a day, 7 days a week, in Osceola, where anyone in a mental health crisis can go to get help. Services provided include the following:

Observation Services - Twenty-three-hour crisis observation and holding services for individuals who need short-term crisis intervention in a safe environment less restrictive than hospitalization. This level of service is appropriate for individuals who require protection or when an individual's ability to cope in the community is severely compromised and it is expected the crisis can be resolved in 23 hours.

Stabilization Services - are short-term (less than five days) services designed for voluntary individuals who are in need of a safe, secure environment that is less intensive and restrictive than an inpatient hospital in which to resolve the crisis. The individual is involved collaboratively in all aspects of crisis stabilization services including, but not limited to, admission, treatment planning, intervention, and discharge. The involvement of family members and others is encouraged.

Physical Address

219 West Washington Street, Osceola, IA 50213

Hours

Mon 12 am - 11:59 pm; Tue 12 am - 11:59 pm; Wed 12 am - 11:59 pm; Thu 12 am - 11:59 pm; Fri 12 am - 11:59 pm; Sat 12 am - 11:59 pm; Sun 12 am - 11:59 pm;

Voice

(641) 342-1742

Alternate | access center

Voice

(800) 708-5129

Toll-Free | behavioral health hotline

Voice

(641) 895-9409

Hotline | substance abuse hotline

Fax

(515) 608-4692

Application process

Call or visit the Access Center for services

Fee

Varies by services requested

Required documents

Photo ID and insurance card, if applicable

Eligibility

Open to anyone

Languages

English

Agency info

INFINITY HEALTH

Offers medical health care and mental health care services.