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Report

Mental Health Crisis Response Team | Heartland Family Service

1515 Avenue J, Council Bluffs, IA 51501

Eligibility

Referral-based through law enforcement, hospitals, or the court system

Required documents

Varies by service

(712) 325-5640
Voice·

Main Phone

(402) 339-3544
Voice·

Alternate Number

Application process

Call for information

Fees

None

Service area

Cass County, IA Fremont County, IA Harrison County, IA Mills County, IA Monona County, IA Montgomery County, IA Page County, IA Pottawattamie County, IA Shelby County, IA Sarpy County, NE Cass County, NE

Licensed mental health therapists provide face-to-face risk assessments for at-risk individuals with mental health and/or substance abuse needs. Crisis Response Therapists are contacted by law enforcement, through the court system, or hospitals to assist with such people in crisis and are available 24 hours a day, 365 days a year. CRT interventions allow individuals to be cared for in a manner more suitable to their needs, while enabling law enforcement to respond more quickly to other calls.

Last assured

10/10/2025

Providing organization

Heartland Family Service

Provides human services in the areas of Child and Family Well-being, Counseling and Prevention, and Housing, Safety, and Financial Stability.