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MEDICAID CUSTOMER SERVICE | NEBRASKA DEPARTMENT OF HEALTH AND HUMAN SERVICES

Medicaid provides payment for the medical care of low-income Nebraskans. Types of medical services include hospital, nursing home, physicians, dental, clinic, home health, family planning, lab and radiology, and prescribed drugs. Medicaid may also cover home and community based services for high risk individuals who are aged, disabled, or mentally disabled.

Effective October 1, 2020, Heritage Health Adult will cover Nebraska residents, age 19 through 64, whose income is at or below 138 percent of the federal poverty level. Applications are currently being accepted.

Physical Address

Po Box 2992, Lincoln, NE 68509

Hours

Mon 8 am - 5 pm; Tue 8 am - 5 pm; Wed 8 am - 5 pm; Thu 8 am - 5 pm; Fri 8 am - 5 pm;

Voice

(402) 473-7000

Main | calls from lincoln local numbers

Voice

(402) 595-1178

Main | calls from omaha local numbers

Application process

Apply online

Fee

None

Required documents

Varies by service

Eligibility

Varies with program

Languages

English, Spanish

Agency info

NEBRASKA DEPARTMENT OF HEALTH AND HUMAN SERVICES

System services that help people live better lives through effective health and human services.