Employee Assistance Program | Employee and Family Resources (EFR)
Employee and Family Resources (EFR) - Downtown
505 5th Avenue, Suite 600, Des Moines, IA 50309
Eligibility
Open to those contracted through EFR
Required documents
Call for information
Hours
Mon-Thu 8 am-5 pm, Fri 8 am-4:30 pm
EAP phone answered Mon-Sun 24 hours
(515) 243-4200
Voice·
Main Phone
(800) 327-4692
Voice·
Toll-Free
(515) 471-2357
Voice·
Main Phone
(515) 284-5201
Fax·
Fax
Website
https://www.efr.orgApplication process
Call for information
Fees
Fee for service with employers
Service area
Polk County, IA
Provides assessments, referrals and brief counseling.
Last assured
02/04/2026
What's Here
Providing organization
Employee and Family Resources (EFR)
Provides employee assistance and substance abuse services.