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Iowa Medicaid Information Line | Iowa Department of Health and Human Services

Iowa Medicaid Enterprise

100 Army Post Road, Des Moines, IA 50315

Eligibility

Open to all individuals

Required documents

Call for details

Hours

Mon-Fri 8 am-5 pm
(800) 338-8366
Voice·

Toll-Free

(515) 256-4606
Voice·

Main Phone

(800) 735-2942
Voice·

TTY

Application process

Please call for more information

Fees

None

Service area

IA

Provides an information line intended for those individuals needing information on how to apply for Medicaid or those already receiving Medicaid. Information: member inquiries, member enrollment, Iowa Care, billing issues, disease management or maternity management. *To apply for Medicaid contact local DHS office. CONSUMER CHOICE OPTION PROGRAM gives Iowans on Medicaid the freedom to choose service providers to assist them with their unique needs. To participate in the program, you must be receiving Medicaid funding through a Home and Community Based Services (HCBS) waiver and be referred by a case manager. To become a provider, see "Consumer-Directed Attendant Care (CDAC)" program information.

Last assured

02/24/2026
What's Here

Providing organization

Iowa Department of Health and Human Services
Provides Public Health and Human services to the community.