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Telecommunications Equipment | Illinois Telecommunications Access Corporation

Illinois Telecommunications Access Corporation

3001 Montvale Drive, Suite A, Springfield, IL 62704

Eligibility

Open to those with proof of landline and/or cellular phone service (pre-paid cell phones are eligible)

Required documents

Completed application Email or fax for a medical professional that will be able to confirm that the applicant is unable to use a standard phone is required

Hours

Corporate office Mon-Fri 8 am-4:30 pm 711 Service Mon-Sun 24 hours
(800) 841-6167
Voice·

Main Phone

Application process

Call for information; Application available on website

Fees

No fees to receive equipment; Clients may be responsible for cost of repairs for damaged equipment

Service area

IL

Offers a voucher program and loan program for specialized telecommunications equipment for individuals who are deaf, hard-of-hearing, speech-disabled, or deaf-blind.

- Voucher Program: The client owns the equipment. Equipment is covered under a 3-year warranty. Participants in good standing are eligible for a new voucher every 3 years.

- Loan Program: ITAC loans the equipment to the client and takes care of the normal upkeep of the equipment. Repairs and exchanges are covered under normal usage, wear, and tear.

Equipment available includes:

- Amplified phones.

- Captioned phones.

- Cell (loan program only).

- Cell phone amplifier.

- Speech equipment.

- TTY, deaf iPhone/deaf iPad (iPhone and iPad are part of the loam program only).

Last assured

06/18/2025

Providing organization

Illinois Telecommunications Access Corporation

Provides the Illinois Relay phone service and a telecommunications equipment program.