The Polk County Resource and Referral Line will help callers navigate the complex mental health and disabilities service system. Specialists will help individuals and families with information and referrals to services that can help them with the needs they have. Staff will assist callers in gathering information to provide options to engage in community based supports and will work with the children's Individual Healthcare Plans to find relevant services and support for the family. Will also provide direct linkage to the new crisis stabilization services in Polk County as needed.

Families going through an active crisis can call for support and services.