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PEER ADVOCATE PROGRAM | POLK COUNTY SENIOR SERVICES - IOWA

Peer Advocates are volunteers aged 60 and older who provide assistance to seniors, also aged 60 and older, with a variety of needs, concerns, and questions. Services include emotional support and companionship, assistance with the Rent Reimbursement program through DHHS by helping with online or paper form applications (a one-time annual program for eligible individuals), and guidance through the SHIIP program, which includes drug plan, Medicare Advantage, or supplemental plan comparisons, as well as education for new Medicare enrollees.

Can also offer information and counseling on long-term care insurance, helping individuals evaluate benefit plans, select suitable policies, or explore alternatives. While not directly providing meals, they can connect seniors to resources like home-delivered meal programs for those who face challenges in meal preparation or access. Peer Advocates also play a role in senior advocacy, supporting efforts to protect and promote the rights and interests of older adults.

Physical Address

Polk County River Place, 2309 Euclid Avenue, Des Moines, IA 50310

Hours

Mon 8 am - 5 pm; Tue 8 am - 5 pm; Wed 8 am - 5 pm; Thu 8 am - 5 pm; Fri 8 am - 5 pm;

Voice

(515) 286-2112

Main | PEER Advocates

Application process

Call for services or appointment if needed

Fee

None

Required documents

None

Eligibility

Open to seniors ages 60 and older living in Polk County

Languages

English

Service area

Polk County, Iowa

Agency info

POLK COUNTY SENIOR SERVICES - IOWA

Coordinates senior services and centers around Polk County.