PEER ADVOCATE PROGRAM | POLK COUNTY SENIOR SERVICES - IOWA
Peer Advocates are volunteers aged 60 and older who provide assistance to seniors, also aged 60 and older, with a variety of needs, concerns, and questions. Services include emotional support and companionship, assistance with the Rent Reimbursement program through DHHS by helping with online or paper form applications (a one-time annual program for eligible individuals), and guidance through the SHIIP program, which includes drug plan, Medicare Advantage, or supplemental plan comparisons, as well as education for new Medicare enrollees.
Can also offer information and counseling on long-term care insurance, helping individuals evaluate benefit plans, select suitable policies, or explore alternatives. While not directly providing meals, they can connect seniors to resources like home-delivered meal programs for those who face challenges in meal preparation or access. Peer Advocates also play a role in senior advocacy, supporting efforts to protect and promote the rights and interests of older adults.
Physical Address
Polk County River Place, 2309 Euclid Avenue, Des Moines, IA 50310
Hours
Mon 8 am - 5 pm; Tue 8 am - 5 pm; Wed 8 am - 5 pm; Thu 8 am - 5 pm; Fri 8 am - 5 pm;
Application process
Call for services or appointment if needed
Fee
None
Required documents
None
Eligibility
Open to seniors ages 60 and older living in Polk County
Languages
English
Service area
Polk County, Iowa
Agency info
POLK COUNTY SENIOR SERVICES - IOWA
Coordinates senior services and centers around Polk County.