County level services provide direct emergency economic aid for vital necessities to veterans, their widow, and dependents, according to their needs. Personal visits for assistance and claims to housebound veterans or dependents. Must have an honorable or under honorable conditions discharge from active duty or wartime service. Must be a resident in Iowa for the past one year and 6 months of that year in Shelby County.

State level services (do not require wartime service) assist in completing applications for the Iowa Veterans Aid Fund; fee exempt fishing and hunting permits; applications to the Iowa Veterans Home; and waivers of tuition.

Federal level services provide and/or complete Veteran Administration forms for claims relating but not limited to service connected compensation, disability pension, widow's pension, burial allowance, grave markers/headstones, educational benefits, home loans, insurance, indebtedness, and character of service upgrades.