LOW INCOME HOME ENERGY ASSISTANCE PROGRAM (LIHEAP) | EMBARRAS RIVER BASIN AGENCY (ERBA)
Provides energy assistance for eligible low income families in which a benefit is paid directly to the utility companies on behalf of eligible households, or directly to renters if the utility costs are included in their rent.
Some applicants may qualify for the Percentage of Income Payment Plan (PIPP), where an eligible client pays a percentage of their income, receives a monthly benefit towards their utility bill, and receives a reduction in overdue payments for every on-time payment they make by the bill due date. Contact for more information.
If the homeowner's furnace is not working or is dangerous or emitting carbon monoxide into the household, LIHEAP may be able to provide a furnace repair or replacement. Contact for more information.
Categories
Physical Address
696 Castle Drive, Charleston, IL 61920
Hours
Mon 10 am - 6 pm; Tue 8 am - 4 pm; Wed 8 am - 4 pm; Thu 8 am - 4 pm; Fri 8 am - 4 pm;
Voice
Application process
Call for services
Fee
None
Required documents
Proof of household gross income for last 30 days, current energy bill, Social Security cards for everyone in household, TANF medical card for anyone receiving benefits, proof of home ownership and insurance or rental agreement or receipt that shows the amount of rent
Eligibility
Must meet income guidelines, a person who participates or has family members who participate in other benefit programs, such as SNAP, SSI, TANF, automatically meets the eligibility requirement
Languages
English
Service area
Richland County, Illinois
Cumberland County, Illinois
Coles County, Illinois
Jasper County, Illinois
Edgar County, Illinois
Crawford County, Illinois
Clark County, Illinois
Lawrence County, Illinois
Agency info
EMBARRAS RIVER BASIN AGENCY (ERBA)
Provides critical support programs for those in need.