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Medicaid Transportation | Illinois Department of Healthcare and Family Services

Illinois Department of Healthcare and Family Services

201 South Grand Avenue East, Springfield, IL 62763

Eligibility
Open to Illinois Medicaid recipients (only eligible for assistance through their own provider)
Required documents
Varies by service
(800) 226-0768
Voice·

Main Phone

(866) 460-0913
Voice·

Alternate Number

Application process
Each program has its own contact to schedule rides; Rides typically require 72 hours advance notice; Visit website for specific contact information for each provider
Fees
None
Service area
IL
Each Illinois Medicaid Provider provides transportation to doctor's appointments. Some providers may also provide trips to places like pharmacies, WIC clinics, nursing homes, or other health-related programs. Some providers may provide transportation assistance in the form of bus passes, and some may provide mileage reimbursement for trips to doctor's appointments.
Last assured
04/02/2025
Providing organization
Illinois Department of Healthcare and Family Services

Helps Illin​​oisans access high quality health care and fulfill child support obligations to advance their physical, mental, and financial well-being.