ROCKFORD PARATRANSIT | ROCKFORD MASS TRANSIT DISTRICT

Origin to destination service. If rider needs assistance boarding or alighting, client must let RMTD know at the time the ride is scheduled.

Riding Rockford ParaTransit is equivalent to riding RMTD's fixed route system. There is a scheduled arrival time and rider must be ready when the vehicle arrives. The driver can wait only 5 minutes for the rider to board.

The vehicle may arrive within 15 minutes of the scheduled pick-up time. If the vehicle has not arrived 20 minutes after the scheduled pick-up time, call for assistance.

Physical Address

520 Mulberry Street, Rockford, IL 61101

Hours

Day service Mon-Fri 4:15 am-6:15 pm, Sat 6 am-6:15 pm, Sun 9:15 am-5:15 pm; East State Street route begins at 8:15 am; Night Service (Rockford only) Mon-Sat 6:15 pm-12:15 pm; Late Night Shuttles Mon-Sat 11:15 pm-12 pm

Voice

(815) 961-2257

Main | Paratransit

Application process

Reservations must be made at least 24 hours in advance; Same day rides can be made for medical trips only; Also by website or email

Fee

Driver is required to collect a fare of $3.00 or a ParaTransit ticket from riders prior to the departure; Drivers do not carry change; Personal assistants are allowed to ride free of charge if such a need is indicated on the rider's Rockford ParaTransit application; Same day rides are $4.00

Required documents

Doctor's certification on disability

Eligibility

Open to those with a disability certification and must be applied for and approved at the Paratransit Offices

Languages

English, Spanish

Service area

Loves Park, Illinois Rockford, Illinois Belvidere, Illinois Machesney Park, Illinois

Agency info

ROCKFORD MASS TRANSIT DISTRICT

Provides transportation services to the residents of Rockford and the surrounding area.