Low Income Home Energy Assistance Program (LIHEAP) | Embarras River Basin Agency (ERBA)
696 Castle Drive, Charleston, IL 61920
Must meet income guidelines, a person who participates or has family members who participate in other benefit programs, such as SNAP, SSI, TANF, automatically meets the eligibility requirement
Proof of household gross income for last 30 days, current energy bill, Social Security cards for everyone in household, TANF medical card for anyone receiving benefits, proof of home ownership and insurance or rental agreement or receipt that shows the amount of rent
Main Phone
Call for services
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Richland County, IL Lawrence County, IL Jasper County, IL Edgar County, IL Cumberland County, IL Crawford County, IL Coles County, IL Clark County, IL Douglas County, IL
Provides energy assistance for eligible low income families in which a benefit is paid directly to the utility companies on behalf of eligible households, or directly to renters if the utility costs are included in their rent.
Some applicants may qualify for the Percentage of Income Payment Plan (PIPP), where an eligible client pays a percentage of their income, receives a monthly benefit towards their utility bill, and receives a reduction in overdue payments for every on-time payment they make by the bill due date. Contact for more information.
If the homeowner's furnace is not working or is dangerous or emitting carbon monoxide into the household, LIHEAP may be able to provide a furnace repair or replacement. Contact for more information.
04/24/2025
Embarras River Basin Agency (ERBA)
Provides critical support programs for those in need.