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Crisis Observation Services | Elevate CCBHC

Elevate CCBHC

405 East 5th Street, Waterloo, IA 50703

Eligibility

Open to clients ages 5 years and older who are experiencing psychiatric/psychological stress which does not require hospitalization

Required documents

None

Hours

Mon-Thu 8:30 am-6 pm, Fri 8:30 am-5 pm Crisis line Mon-Sun 24 hours
(833) 370-0719
Voice·

Main Phone

988
Voice·

After-Hours

(855) 581-8111
Voice·

Hot-Line

Application process

Call or visit in person for services

Fees

None

Service area

Black Hawk County, IA

Offers the Crisis Observation Service (COS) is available to clients ages 5 or older who are experiencing psychiatric/psychological stress which does not require hospitalization. Provides a safe environment where you can meet with a crisis specialist, a nurse and a mental health professional. If appropriate, the COS staff may coordinate an assessment by a psychiatric nurse practitioner if indicated. COS clients must be able to maintain safe behaviors while utilizing the suite, be able to provide their own basic hygiene needs, be medically stable and willing to work with staff on intake paperwork and discharge planning. The crisis specialist may also be able to assist clients in setting up mental health appointments and services with Elevate CCBHC or their provider of choice.

Last assured

07/31/2025

Providing organization

Elevate CCBHC
Mental Health Services.