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UTILITY SERVICE PROVIDER | MIDAMERICAN ENERGY COMPANY

Offers gas and electric services for residential and business customers.

***All office locations have been closed in the state of Iowa.
To make payments: Call customer service; make a payment online; visit one of the kiosk locations available for self-serve payments. To find a kiosk location, go to https://www.midamericanenergy.com/self_serve_locations

If you need documents from MidAmerican, you must call customer service to have them mail, email or fax the documents to you.

Physical Address

Po Box 657, Des Moines, IA 50306

Hours

Mon 12 am - 11:59 pm; Tue 12 am - 11:59 pm; Wed 12 am - 11:59 pm; Thu 12 am - 11:59 pm; Fri 12 am - 11:59 pm; Sat 12 am - 11:59 pm; Sun 12 am - 11:59 pm;

Voice

(888) 427-5632

Main | residential customers

Voice

(800) 799-4443

Alternate | power outages - residential customers

Voice

(800) 747-0593

TTY | hearing impaired

Voice

(800) 595-5325

Alternate | emergency gas leaks

Voice

(800) 292-8989

Alternate | 8-1-1 / iowa one call (locate underground lines)

Voice

(800) 329-6261

Alternate | business customers

Application process

Call for services

Fee

Varies by service

Required documents

Call for details

Eligibility

Open to all individuals

Languages

English, Spanish

Agency info

MIDAMERICAN ENERGY COMPANY

Provides gas and electric services and an appliance recycling program.