CRISIS OBSERVATION SERVICES | ELEVATE CCBHC

The Crisis Observation Service (COS) is available to clients ages 5 or older who are experiencing psychiatric/psychological stress which does not require hospitalization. Provides a safe environment where you can meet with a crisis specialist, a nurse and a mental health professional. If appropriate, the COS staff may coordinate an assessment by a psychiatric nurse practitioner if indicated.

COS clients must be able to maintain safe behaviors while utilizing the suite, be able to provide their own basic hygiene needs, be medically stable and willing to work with staff on intake paperwork and discharge planning. The crisis specialist may also be able to assist clients in setting up mental health appointments and services with Elevate CCBHC or their provider of choice.

Physical Address

405 East 5th Street, Waterloo, IA 50703

Hours

Mon 8:30 am - 6 pm; Tue 8:30 am - 6 pm; Wed 8:30 am - 6 pm; Thu 8:30 am - 6 pm; Fri 8:30 am - 5 pm;

Voice

988

Fax

(515) 220-2272

Application process

Call or visit in person for services

Fee

None

Required documents

None

Eligibility

Open to clients ages 5 years and older who are experiencing psychiatric/psychological stress which does not require hospitalization

Languages

English

Service area

Black Hawk County, Iowa

Agency info

ELEVATE CCBHC

Mental Health Services.