Quality of Care Complaints | Commence Health
Resource Name:Quality of Care Complaints | Commence Health
Commence Health
address
PO Box 2687, Virginia Beach, VA 23450
Eligibility
Open to Medicare Beneficiaries, or family members, care givers, or advocates of a Medicare beneficiary
Required documents
Medicare card or number
Hours
Mon-Fri 9 am-5 pm, Sat-Sun 10 am-4 pm
Holidays 10 am-4 pm
(240) 712-4300
Voice
·Main Phone
(888) 755-5580
Voice
·Toll-Free
Application process
Call for information
Fees
None
Service area
IA
NE
Assists with filing complaints regarding the quality of healthcare provided to Medicare beneficiaries.
If a patient is not happy with the quality of care they received, they have a right to file a complaint. Livanta will review the complaint and a Livanta Physician Reviewer will determine if mistakes were made or determine if the patient received poor quality healthcare.
Last assured
09/08/2026
What's Here
Providing organization
Commence Health
Helps Medicare beneficiaries file an appeal to dispute their discharge from a hospital, provides case review services to file a complaint, and helps resolve issues relating to care.