Family Crisis Center | Family Crisis Center

1014 North Elm Street, Ottumwa, IA 52501

Eligibility

Anyone affected by domestic violence

Required documents

None
(800) 464-8340

Voice - Toll-Free

(641) 683-3122

Voice - Main Phone

(800) 464-8340

Voice - TTY

(641) 683-1750

Voice - Business Line

(800) 270-1620

Voice - Hot-Line

Application process

Call for service

Fees

None

Service area

Appanoose County, IA
Davis County, IA
Jasper County, IA
Jefferson County, IA
Lucas County, IA
Mahaska County, IA
Marion County, IA
Monroe County, IA
Poweshiek County, IA
Wapello County, IA
Wayne County, IA
Keokuk County, IA

Description

Provides short-term counseling, advocacy, support groups, intervention programs, and immediate assistance for individuals affected by domestic violence. Services include helping victims and survivors understand the dynamics of abuse, offering tools for empowerment, and addressing the damaging effects of violence.

Immediate assistance may include steps to ensure safety, short-term emotional support, assistance with shelter, legal information and advocacy, referrals for medical treatment, and ongoing counseling or group support. Intervention programs may include classes or group sessions that educate offenders on the cycle of abuse, tactics of power and control, and the importance of taking responsibility for their actions. These programs also teach skills such as problem-solving, conflict resolution, stress management, and communication to foster healthy relationships.

Victim panels may also be available, allowing survivors to share their experiences and the impact of abuse on their lives. Hotline staff are generally available via telephone, email, chat, and/or text to provide support and guidance.

Last assured

08/21/2025

Providing organization

Family Crisis Center

Provides hope and advocacy to people living with intimate partner violence.