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BOYS TOWN NATIONAL HOTLINE | BOYS TOWN

24 hour nationwide hotline providing short-term counseling and crisis intervention to children and families experiencing any type of difficulty in their lives. Provides information about help agencies and programs throughout the United States, Canada, Puerto Rico, The Virgin Islands, and Guam.

Website, www.YourLifeYourVoice.org, offers an online resource for kids/teens where they can communicate with trained counselors four different ways - by text, email, online chat, or by calling the Hotline. The website also offers tips on how to deal with challenging situations, a bulletin board where teens ask questions regarding different topics that are answered by counselors and then posted so others can read and relate, and journal pages where teens can download and print worksheets to help them work through issues and create solutions.

Text VOICE to 20121 - available every day 2 pm-1 am CST.
Online Chat services available on website Mon-Fri 6 pm-12 Midnight CST.
Call (800) 448-3000 Mon-Sun 24 hours.
Email by filling out form on website, someone will respond within 48 hours.

Physical Address

35 West 1st Street, Spencer, IA 51301

Hours

Mon 12 am - 11:59 pm; Tue 12 am - 11:59 pm; Wed 12 am - 11:59 pm; Thu 12 am - 11:59 pm; Fri 12 am - 11:59 pm; Sat 12 am - 11:59 pm; Sun 12 am - 11:59 pm;

Voice

(800) 448-3000

Main | 24 hour crisis line

Fax

(402) 498-1875

Application process

See notes for text, chat, and email instructions, or call for service

Fee

None

Required documents

Varies by service

Eligibility

Open to anyone

Languages

English, Spanish

Agency info

BOYS TOWN

Provides a continuum of services to care for at-risk boys and girls and their families at multiple sites across the country, and through programs that help children and families nationwide.