WARM NEIGHBORS COOL FRIENDS | EMBARRAS RIVER BASIN AGENCY (ERBA)

Offers a matching fund program to help with utility bills for Ameren customers only.

Physical Address

696 Castle Drive, Charleston, IL 61920

Hours

Mon 10 am - 6 pm; Tue 8 am - 4 pm; Wed 8 am - 4 pm; Thu 8 am - 4 pm; Fri 8 am - 4 pm;

Application process

Call to set up an appointment

Fee

None

Required documents

Photo ID, Social Security cards, proof of income, copy of the power bill, receipt of payment

Eligibility

Must be an Ameren Illinois customer, must be a senior or disabled individual, or have a temporary, documentable crisis, bill cannot be over $750, meet income requirements, must have active service in the home (cannot be shut off), must make matching payment, Ameren will match payments up to $350, income must be from an adult (cannot count child's disability as income for this program)

Languages

English

Service area

Cumberland County, Illinois
Coles County, Illinois
Clark County, Illinois
Lawrence County, Illinois
Edgar County, Illinois
Crawford County, Illinois
Jasper County, Illinois
Richland County, Illinois

Agency info

EMBARRAS RIVER BASIN AGENCY (ERBA)

Provides critical support programs for those in need.