Managed Care Ombudsman Program | Office of the State Long-Term Care Ombudsman
Office of the State Long-Term Care Ombudsman
Jessie M. Parker Building, 510 East 12th Street, Suite 2, Des Moines, IA 50319
Eligibility
Open to any Medicaid member residing in a long-term care facility or receiving services through a HCBS waiver
Required documents
None
Hours
Mon-Fri 8 am-4:30 pm
Application process
None
Fees
None
Service area
IA
Offers to advocate for the rights and needs of Medicaid managed care members in Iowa who live or receive care in a health care facility, assisted living program or elder group home, as well as members enrolled in one of Medicaid’s home and community-based services (HCBS) waiver programs (AIDS/HIV, Brain Injury, Children’s Mental Health, Elderly, Health and Disability, Intellectual Disability and Physical Disability).
Last assured
03/11/2025
Providing organization
Office of the State Long-Term Care Ombudsman
Works to identify or investigate concerns made by or on behalf of people living in long-term care facilities.