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Provides assistance to individuals and families who are facing a crisis situation with food and/or shelter. Homeless prevention services can assist families who are facing eviction or utility disconnection in preventing their family from becoming homeless.

Crisis funds may be available for one month’s rent, utilities, or groceries for a short period of time. This assistance is intended for individuals and families who need temporary, one-time assistance to resolve an emergency situation.

Access point for the community's homeless veterans. Individuals and families who are at imminent risk of homelessness (with no house, apartment, etc. to stay tonight) will complete an assessment and receive help to find housing options.

Mini shelters are available for displaced persons who suffer loss of homes due to fire, tornadoes, transience, domestic disputes, or homelessness. Shelters are guarded and locations are confidential.

Shelter open year round, also provides heated facilities during cold weather and air conditioned facilities during hot weather.

Provides a temporary homeless shelter for single women and women with children. While at the shelter, clients will be offered beds, meals, laundry facilities, showers and other needed basic necessities. Individuals must be currently homeless with no other housing options. This shelter is not a domestic crisis shelter but may take domestic violence victims as long as they are not considered volatile (meaning someone coming after them). This is a safety precaution for other residents staying at the shelter. Shelter may not accept individuals who are disabled (needing assisted living surroundings), the shelter is not set up for that. Individuals on prescribed meds must be on current meds for safety of other residents but (there may be exceptions) for certain medications. Shelter does not accept sex offenders and fugitives of the law. Individuals that are using illegal drugs or alcohol will be required to get into an outpatient rehabilitation center in the area for the first week living at the shelter. Upon joining a rehab individuals must stay clean to reside at the shelter; length of stay will depend on the resident's cooperation and willingness to help themselves. 

Provides a seasonal shelter for unhoused individuals and those needing warmth during coldest months of the year, including a hot meal and space to sleep.

For 2026, Shelter is open starting January 4th from 6 pm-7 am.

Clean and warm clothing are available to those in need, and guests may also use the laundry facilities. Dinner and breakfast are available for guests. Guests are also invited to play cards and watch movies during their stay.

Offers a 24-hour emergency shelter.

Provides a 16-bed emergency housing to women and children. For those who show commitment to being substance-free and investing in themselves, long-term transitional housing may be available.

While at the shelter there is assistance to find employment with services such as resume assistance, getting signed up for long-term assistance, childcare/parenting assistance from local partners, mental health evaluation, education, and housing within 90- 120 days. 

Emergency 24 hour temporary shelter, operating during winter months (November 1st through April 30th) annually. Food is provided.

Offers a temporary emergency shelter for people who do not have a warm place to stay out of the cold and winter weather.

Offers shelter to homeless adults. Clients are eligible for additional services such as case management services, showers, laundry and meals. The length of stay is eight weeks. The stay may be extended based on progress.

Day Center Services are offered to homeless individuals/families and include:

- Case management.

- Job development.

- Mental health counseling.

- Life skills.

- Agency referral.

- Laundry and shower facilities.

- Breakfast/lunch.

Coordinated Entry is the front door to homeless services. It is the first point of contact for those who need housing assistance. It provides guidance to anyone experiencing homelessness to the correct support and housing programs most appropriate to their situation.

PROACTIVE AND SHORT-TERM PROGRAMS
STREET OUTREACH: collaborate with local partners to meet individuals and families experiencing homelessness where they are and offer assistance in camps and on the street.
LIBRARY OUTREACH: regular hours at libraries in Ames, Boone and Marshalltown where people experiencing homelessness can meet with a case worker and work on a housing plan.
EMERGENCY SHELTER: short-term emergency shelter and housing support services for individuals and families experiencing homelessness. Provides food, financial education, and health and wellbeing assistance.

LONG-TERM PROGRAMS
SUPPORTIVE HOUSING: client-focused services based on the degree of need and the severity of barriers individual/families are facing. Will help clients secure affordable housing and provide the tools needed to overcome financial barriers and maintain a permanent home. Individualized support services, including life skills counseling, employment assistance, budgeting and financial literacy, and community resources referrals are also provided.

CONNECTION TO COMMUNITY SERVICES: connects clients to various external programs and community resources to help them achieve sustainable, healthy outcomes.

Provides emergency and transitional living program for men, women, and families with children.

Emergency housing offers a safe haven for persons in need. The shelter provides a warm bed, three meals per day, shower and laundry facilities, personal hygiene items, clothing, and supportive services to link homeless individuals with case management. Guests may also ask for help with GED tutoring and employment services.

Homeless shelter for men, women, and families.

New Life residential substance abuse program.

Emergency shelter for individuals and families experiencing homelessness.

Access point for the community's homeless veterans. Individuals and families who are at imminent risk of homelessness (with no house, apartment, etc. to stay tonight) will complete an assessment and receive help to find housing options.

Emergency services for single women and families in need of immediate assistance. Food, shelter, clothing, and other basic needs are provided. Case managers guide women and families through opportunities for life change, the first steps toward preventing future homelessness. Special services provided for children, domestic violence, and family reunification.

Bus line and shuttle transportation daily from downtown Omaha 11 am-1 pm. Pick up is at the southeast corner of the park, call for times and location. Metro bus service available daily.

Provides an emergency shelter for homeless men. This is an alcohol and drug free 30-day program.