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Services include providing shelter, food, clothing, case management, and classes (parenting, money management, job preparation, etc.).

Shelter provides 360 beds for men ages 19 and over. Breakfast, lunch, and dinner served daily. Offers a bed, showers, and storage for personal belongings. Services for clients include case management and medical and psychiatric services.

Health clinics include:

- Charles Drew Medical Clinic:  Schedule varies weekly. Patients must schedule appointment through clinic; call (402) 345-9860.

- Visiting Nurse Association:  Monday and Thursday in the Services Center from 1:30 pm-3:30 pm, and in the Baright Shelter from 3:30 pm-7 pm.

- Creighton University Magis Clinic:  Saturday afternoon medical clinic.

Provides an emergency shelter during the coldest 6 months of the year from mid-October to mid-April.

Coordinated Entry is the front door to homeless services. It is the first point of contact for those who need housing assistance. It provides guidance to anyone experiencing homelessness to the correct support and housing programs most appropriate to their situation.

PROACTIVE AND SHORT-TERM PROGRAMS
STREET OUTREACH: collaborate with local partners to meet individuals and families experiencing homelessness where they are and offer assistance in camps and on the street.
LIBRARY OUTREACH: regular hours at libraries in Ames, Boone and Marshalltown where people experiencing homelessness can meet with a case worker and work on a housing plan.
EMERGENCY SHELTER: short-term emergency shelter and housing support services for individuals and families experiencing homelessness. Provides food, financial education, and health and wellbeing assistance.

LONG-TERM PROGRAMS
SUPPORTIVE HOUSING: client-focused services based on the degree of need and the severity of barriers individual/families are facing. Will help clients secure affordable housing and provide the tools needed to overcome financial barriers and maintain a permanent home. Individualized support services, including life skills counseling, employment assistance, budgeting and financial literacy, and community resources referrals are also provided.

CONNECTION TO COMMUNITY SERVICES: connects clients to various external programs and community resources to help them achieve sustainable, healthy outcomes.

Provides emergency housing and supportive services to homeless individuals and families. Services include case management, information and referral to community resources, education assistance, workshops, and access to food pantry.

Cold Shelter available on nights when it is 20F or below.

Offers an emergency shelter to all adults needing shelter. All new clients to the shelter are encouraged to work with Primary Health Care Centralized Intake upon entering the shelter. Length of stay at the shelter is determined upon entry. Other services include AA meetings, laundry facilities, clothing closet, and a health clinic.

WEATHER AMNESTY - is no longer offered. This specific service is closed.

Offers a 24-hour a day, 62-bed emergency shelter for those who are homeless. Those staying at the shelter receive meals, showers, clothing, and other hygiene necessities.

Case managers work with individuals to help them apply for benefits, assist with sustainable income, and create sustainable budgets.

Provides information to food pantries or may offer food vouchers when funds permit. If in need of shelter, will refer to the police department for a one night voucher if funds permit.

Offers vouchers when funds are available to assist those who are in need of gas for doctor visit out of town.

Can also assist with utilities when funds are available.

Provides an access point for the community's homeless veterans. Individuals and families who are at imminent risk of homelessness (with no house, apartment, etc. to stay tonight) will complete an assessment and receive help to find housing options.

Provides housing, meals, clothing, case management, life skills, health care and mental health care referrals, substance abuse treatment referrals, financial and job skills coaching, socialization and recreation opportunities to assist men experiencing homelessness to overcome the barriers that keep them from becoming housed and self-sufficient.

Cold Weather Shelter "Cold Cots": During the winter months when the temperatures are severely cold, the cold weather shelter opens expanding the 30 bed men's shelter to handle an additional 20 men providing them with a cot, a meal, and access to showers while space is available.

Offers an emergency homeless shelter that operates from Aug1- May 31 each year. The shelter provides meals, beds, showers, and laundry facilities. It is a structured program which includes rules, case management, classes, and require participation in an individual service plan. 

Emergency shelter for families and women experiencing homelessness.

Shelter services include balanced meals, basic material needs (clothes, hygiene items and baby items), laundry facilities, individualized progress and goal planning, and case management.

Provides shelter for single women, single women with children, or married couples with children.

Emergency 24 hour temporary shelter, operating during winter months (November 1st through April 30th) annually. Food is provided.

Offers a temporary emergency shelter for people who do not have a warm place to stay out of the cold and winter weather.

Provides a homeless shelter to those who are homeless or in imminent danger of becoming homeless. Staff members work with clients experiencing homelessness to identify barriers to housing and develop a plan-of-action to get past those barriers. This includes assisting with obtaining IDs, employment training, and utilizing collaborations with several other agencies on site.

Offers shelter to homeless adults. Clients are eligible for additional services such as case management services, showers, laundry and meals. The length of stay is eight weeks. The stay may be extended based on progress.

Day Center Services are offered to homeless individuals/families and include:

- Case management.

- Job development.

- Mental health counseling.

- Life skills.

- Agency referral.

- Laundry and shower facilities.

- Breakfast/lunch.

Access point for the community's homeless veterans. Individuals and families who are at imminent risk of homelessness (with no house, apartment, etc. to stay tonight) will complete an assessment and receive help to find housing options.

Mini shelters are available for displaced persons who suffer loss of homes due to fire, tornadoes, transience, domestic disputes, or homelessness. Shelters are guarded and locations are confidential.

Provides a homeless shelter and advocacy services to homeless men, women, and families. Day shelter services include three meals a day, a locked storage area for medications (guests are responsible for providing and self-administrating medications), showers and laundry facilities, and case management by appointment.