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Program services include rental assistance up to HUD Fair Market Rent allowance and case management. Can remain on program as long as eligibility requirements are met.

Homeless Case Manager Counties and Contact Information:

Lyn Carlen - Housing Coordinator 217-923-3113 ext. 274, cell 217-208-9175

Courtney Arnold - Cumberland and Edgar County Case Manager 217-921-5505 ext. 276; cell 217-549-1152

Alexa Nunez - Coles County Case Manager 217-961-0831 ext. 405, cell 217-549-1081

Honey Arnold - Coles and Douglas County Case Manager 217-961-0831 ext. 602, cell 217-549-2463

Greg Ridenhour - Coles County Case Manager 217-500-3120 ext. 585, cell 217-549-4122

Romana Rodriquez - Crawford, Lawrence, and Richland Counties Case Manager 618-395-5505 ext. 264, cell 217-508-8070

Provides assistance with rent, mortgage, and utilities. To receive help, funds must be available, and individuals must qualify according to grant requirements.

Provides Nebraskans with a centralized location for viewing their current benefits, including helpful links to take action on their benefits programs.

Nebraskans may apply online for multiple assistance programs, including:

- Healthcare/Medicaid

- Supplemental Nutrition Assistance Program (SNAP)

- Low Income Home Energy Assistance Program (LIHEAP)

- Child Care Subsidy (CC)

- Aid to Dependent Children (ADC)

- Emergency Assistance (EA)

- Social Services for Families, Children, and Youth (SSCF)

- Refugee Resettlement Program (RRP)

- Assistance to Aged, Blind or Disabled (AABD)

- State Disability Program (SDP)

- Social Services for the Aged and Disabled (SSAD)

- Personal Assistance Services (PAS)

- Home and Community Based Services (HCBS)

Provides Nebraskans with a centralized location for viewing their current benefits, including helpful links to take action on their benefits programs.

Nebraskans may apply online for multiple assistance programs, including:

- Healthcare/Medicaid

- Supplemental Nutrition Assistance Program (SNAP)

- Low Income Home Energy Assistance Program (LIHEAP)

- Child Care Subsidy (CC)

- Aid to Dependent Children (ADC)

- Emergency Assistance (EA)

- Social Services for Families, Children, and Youth (SSCF)

- Refugee Resettlement Program (RRP)

- Assistance to Aged, Blind or Disabled (AABD)

- State Disability Program (SDP)

- Social Services for the Aged and Disabled (SSAD)

- Personal Assistance Services (PAS)

- Home and Community Based Services (HCBS)

Advises and aids veterans and their dependents in applying for federal benefits through compensation or pension claims. Emergency financial assistance for basic necessities such as rent or utility payments, burial expenses, dental/medical bill expenses, medically necessary prescriptions, and food may be available. Can also assists with applications for benefits made available by federal, state or local laws.

Provides Nebraskans with a centralized location for viewing their current benefits, including helpful links to take action on their benefits programs.

Nebraskans may apply online for multiple assistance programs, including:

- Healthcare/Medicaid

- Supplemental Nutrition Assistance Program (SNAP)

- Low Income Home Energy Assistance Program (LIHEAP)

- Child Care Subsidy (CC)

- Aid to Dependent Children (ADC)

- Emergency Assistance (EA)

- Social Services for Families, Children, and Youth (SSCF)

- Refugee Resettlement Program (RRP)

- Assistance to Aged, Blind or Disabled (AABD)

- State Disability Program (SDP)

- Social Services for the Aged and Disabled (SSAD)

- Personal Assistance Services (PAS)

- Home and Community Based Services (HCBS)

- General Assistance: Financial aid for basic maintenance needs, such as rent, utilities, or food.

- Emergency Assistance: Temporary financial assistance to alleviate a life-threatening circumstance or to meet basic needs such as food, rent, utilities, etc.

Provides limited financial support as a last resort to those who are struggling in Marshall County for rent or utilities. Repayment is required.

Appointments are required; clients must call or email to set up an appointment for more information regarding eligibility and the application process.  This program is administered by Veterans Affairs staff in Marshall County.

Advises and aids veterans and their dependents in applying for federal benefits through compensation or pension claims. Emergency financial assistance for basic necessities such as rent, mortgage interests payments, utilities, burial expense and food may be available. Can also assists with applications for benefits made available by federal, state or local laws.

Provides necessities such as rent, utilities, medical care referrals and referrals to other programs.

Provides financial literacy workshops to help families and individuals achieve stability and secure homeownership. Can also help, when funding is available, with back rent and overdue mortgage payments. Services include credit building, debt reduction coaching, homeownership/homebuyer education, access to income support services (emergency rent and mortgage help when funding available), employment coaching/career services, and financial education and coaching.

Provides emergency assistance:

- Rent

- Utilities

- Mortgage

- Medicine

- Temporary financial assistance

Cross Outreach is a homelessness prevention program offering limited assistance with basic needs for households in transition, subject to available funding. Services include help with rent, security deposits, electric or water bills, laundry vouchers, storage costs, and support for moving-related needs. While assistance with car gas is not provided, the program also offers resources to help individuals maintain clean and sanitary living environments.

***Rent, security deposits, electric, water and laundry voucher assistance requires clients to email a help request on the 3rd Monday of every month between 8 am-8 pm.

2026 Intake Dates are always on the 3rd Monday of each month, 8 am-8 pm.

Offers emergency financial assistance once per year to anyone in need. Assistance may be given in the areas of rental assistance, disaster relief, gasoline, utility (water/sewage/trash only), and uniforms assistance.

Administers the General Assistance Program. Eligible clients may receive a maximum of $435 per month towards rent, utilities (MidAmerican or City of Rock Island), personal needs and food. Vouchers are issued to clients and checks are mailed to the rental property owners. All rental properties must be registered with the City of Rock Island.

Typically, clients are single, unemployed or applying for Social Security Disability (SSDI) and have no other means of financial self-support. The application process can take up to 30 days.

In February or March, the Township usually receives a grant for help to families by paying one month’s rent or mortgage. The maximum grant is $450.

Offers rent and utility assistance. Amounts for help are small and vary depending on the donations and/or grants awarded. Average amount of help may not meet the full rent amount requested. 

**If needing help with a large amount of money for bills and rent, try calling Waypoint (listed separately).

Provides financial assistance designed for households with dependent children or individuals exceeding General Assistance budget guidelines and have an emergent need, such housing late payment or eviction notice, utility late payment or disconnect notice, or verified homelessness

Advises and aids veterans and their dependents in applying for federal benefits through compensation or pension claims. Emergency financial assistance for basic necessities such as rent, utilities, burial expense, and food may be available. Can also assists with applications for benefits made available by federal, state or local laws.

Advises and aids veterans and their dependents in applying for federal benefits through compensation or pension claims. Emergency financial assistance for basic necessities such as rent and utility payments, burial assistance, and food may be available. Can also assists with applications for benefits made available by federal, state or local laws.

Advises and aids veterans and their dependents in applying for federal benefits through compensation or pension claims. Emergency financial assistance for basic necessities such as rent or utilities may be available. Can also assists with applications for benefits made available by federal, state or local laws including burial benefits.

Provides assistance to Veteran's with utilities, rent, mortgage interest, funeral, burial expenses, and grave markers. Assists Veteran's applying for compensation and pension programs, and with pension forms, information and claims assistance for all VA benefits.

Offers a Disability Access Point, or “DAP”, which help people with disabilities, their families, and their caregivers find the services and support they need—both short-term and long-term. DAPs help by giving information, making plans, making referrals and checking in to make sure people are getting the right support to live healthy, independent lives.

Can help with the following services:

- Information and Assistance - based on presented and identified needs, provides information about programs and services, and helps to connect individuals to service providers in their communities.

- Options Counseling - provides guidance to individuals so that they may make informed choices about supports and services, typically over a period of 90 days or less. This includes benefits screening and application assistance for programs and services and follow-ups to make sure supports and decisions are assisting the individual.

- Financial Assistance - provides gap funding and service coordination for programs and services that support individuals and their caregivers so that individuals may live in the home and community of their choice. Help with short-term services and long term services are also provided.

Short-term supports (time-limited) include adaptive and assistive equipment, home and vehicle modifications, peer and parent support services, rent assistance, transportation assistance, and other basic needs (not covered by insurance).

Long-term services and supports includes adult day programs, consumer-directed attendant care (CDAC) (non-skilled and skilled), day habilitation, employment like job skills training, prevocational services, and supported employment, intensive residential services (IRSH), personal response systems, respite services like in-home, in-facility, and day camps, supported community living (SCL) and home-based habilitation (hourly), and residential living settings.