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Emergency 24-hour number for gas or water leaks or outage. Regular business hours for ordering service on/off, current bill questions.
Website offers 24/7 bill payment and account information access.
Buried line locations and consumer information.
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Local Offices:
Grand Island Office
612 South Webb
Grand Island, NE 68803
Kearney Office
1023 East 25th St
Kearney, NE 68847
North Platte Office
215 East Fifth
North Platte, NE 69101
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Utility service provider.
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Park and recreation department sponsors Community Olympics and Senior Games during the summer.
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***All office locations have been closed in the state of Iowa.
To make payments: Call customer service; make a payment online; visit one of the kiosk locations available for self-serve payments. To find a kiosk location, go to https://www.midamericanenergy.com/self_serve_locations
If you need documents from MidAmerican, you must call customer service to have them mail, email or fax the documents to you.
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Water, sewer, and compactor services.
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Post-Storm Terms:
Disaster Case Management - Disaster Related Case Management
Disaster Financial Assistance - Disaster Related Cash Grants
Debris Cleanup Assistance - Disaster Related Debris Removal
Donations of items or money - Disaster Donations Coordination
Post-disaster distress/crisis counseling - Post Disaster Mental Health Services
Disaster Recovery Centers and MARCs - Disaster Recovery Centers
Legal - Post Disaster Legal Counseling
IOWA FEMA Disaster Recovery Temporary Housing Program
Provides temporary housing, which may include recreational vehicles and travel trailers, for up to six months at no cost for Iowans whose homes were majorly damaged, destroyed, or deemed not habitable in counties currently under a federal disaster declaration.
Eligible counties are Adair, Adams, Buena Vista, Cedar, Clarke, Clay, Crawford, Emmet, Harrison, Jasper, Lyon, Montgomery, Obrien, Plymouth, Polk, Pottawattamie, Ringgold, Scott, Shelby, Sioux, Story, and Union. The recovery process and damage assessments are still ongoing and additional counties may become eligible.
Iowans whose primary residence is in a qualifying county must first apply for FEMA disaster assistance to be eligible for the program. Homeowners must also have filed a claim with their insurance company and have received final approval or denial of their claim. Applicable FEMA and insurance documentation is requested as part of the application process, including, but not limited to their FEMA Individual Assistance case number.
To Apply:
Visit disasterrecovery.iowa.gov to complete an application
Call Center available at (608) 480-8808 or (833) 307-6030, Mon-Sun 7 am-8 pm.
FEMA Rental Assistance Available in Iowa
Homeowners and renters may be eligible for FEMA Rental Assistance if they cannot live in their homes because of recent flooding and storms in Iowa.
Eligible counties are Adair, Adams, Buena Vista, Cedar, Cherokee, Clarke, Clay, Dickinson, Emmet, Harrison, Humboldt, Jasper, Lyon, Mills, Montgomery, O'Brien, Palo Alto, Plymouth, Polk, Pottawattamie, Ringgold, Shelby, Sioux, Story, Union or Woodbury.
Money can be used to rent a place to live, such as a house, apartment, hotel room, RV or other options while the damaged home is repaired, or you look for a new place to live.
To Apply:
Visit disasterrecovery.iowa.gov to complete an application
Call Center available at (608) 480-8808 or (833) 307-6030, Mon-Sun 7 am-8 pm.
Disaster Recovery 5-Year Forgivable Loans for FEMA Declared Counties
Open to those who live in an area where FEMA has been activated - 5-year forgivable loans are available for those who still have unmet housing recovery needs that fall beyond the scope of insurance of FEMA assistance. Maximum aware is $50,000 for repair/rehab of the disaster-affected home.
Apply for a loan by visiting iowagrants.gov
Governor Declared Counties in IOWA:
All counties declared a disaster by the Governor (see list below) are eligible for the Individual Disaster Assistance Grant and Disaster Case Management. Anyone residing in the declared counties can reach out to their local Community Action Agency to apply for the Disaster Grant and Disaster Case Management.
- Des Moines County is now eligible for the Individual Disaster Assistance Grant and Disaster Case Management through the local community action agency in res
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