Provides case management, counseling, financial counseling. Offers help on a case-by-case basis as funds are available for emergency rent, mortgage, or utility assistance.

A protective service for limited-income seniors who need help managing their finances. Bill payer volunteers assist individuals who are able to make decisions about their financial affairs but who need help organizing bills and paying them on time.

Representative payee volunteers are appointed by Social Security to receive and manage benefits of a person who is determined incapable of managing his or her own finances. In contrast to the bill payer program, the representative payee signs the checks and has full control of the benefits. They pay bills and make sure the client's needs are being met.

Provides budget and debt counseling and education. Also offers HUD-approved Housing Counseling and education including: pre-purchase, mortgage default and foreclosure prevention, bankruptcy counseling and education and credit report review.

Debt Management Program (DMP) also available for clients to pay unsecured debt (credit cards and loans) at reduced interest and fees.

Negotiates with current creditors to lower or eliminate the interest rate (typically to 2% to 8%) and have clients debt-free in five years or less. There is no prepayment penalty. Clients can leave the program at any time, although the creditors may return the interest rates to previous levels. Regardless of how many creditors are owed, this program works on a single, consolidated monthly payment.

Offers veterans (ill or injured post 9/11 veterans within 10 years of discharge) and their families the opportunity to live in a rent-free, single-family home for a period of two to three years while receiving financial counseling and community reintegration support.

Offers to help create a detailed strategy to manage finances throughout the military career and beyond. It includes budgeting, savings, debt management, insurance, retirement, tax and transition planning. Aimed at optimizing resources, mitigating risks and achieving financial goals, it's essential for stability and security.

Provides individualized financial counseling to individuals and families. Aims to bring individuals and families out of poverty and improve the financial stability of low- and moderate-income persons throughout the city. Areas of service include:

- Improving credit score.

- Creating a savings plan.

- Reducing debt.

- General money management.

- Safe banking.

- Home ownership planning/management.

Financial education including monthly workshops to help individuals gain or regain control over their finances. One on one counseling is also available after completing the workshop.

Asset Management Individual Development Account (IDAs) are matched savings accounts which may be used for the purchase of assets such as buying a home, pursuing post-secondary education or vocational training, and starting or expanding a small business.

Opportunity Passport Account program helps youth leaving foster care become financially literate as they gain experience with the banking system. Youth amass assets for education, housing, health care, vehicle, investments and other specified expenses.

Advocacy, including reviewing credit report, preparing financial action plan, assisting with setup of debt repayment schedules, and ongoing review of household budget.

Homebuyer education offers monthly workshops to help potential homeowners prepare for homeownership; one-on-one counseling is also available after completing the workshop.

Advocacy services include preparing mortgage plan, review purchase agreements, review credit reports, and assist with correcting incorrect information on credit reports.

Foreclosure prevention counseling.

Financial education.

Provides pre-purchase home buyer classes and counseling help clients decide whether homeownership is the best decision for them. These classes and counseling may also qualify clients for substantial down payment assistance programs.

Foreclosure avoidance and default intervention counseling is designed to help with whatever options there may be to save clients' homes, or get caught up on payments.

Reverse Mortgage Counseling is available for seniors desiring to stay in their homes by using their equity to produce lump sums for current needs, annuity payments and lines of credit for ongoing needs.

An 8-hour pre-purchase homebuyer training course to prepare consumers for sustainable homeownership.

The class is offered in English and Spanish multiple times per month.

Provides pre-filing counseling about filing for bankruptcy and pre-discharge education.