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DCFS has developed services, referred to as "Norman Services," for families who have one or more children who are at risk of being placed in DCFS care or who have children who cannot be returned home and one of the reasons for this risk is:

- lack of food.
- lack of shelter.
- lack of clothing.
- or lack of other item(s) that, if providing this service will keep the child in the family's care or, if the child is already in DCFS custody, will help the child return home.

If eligible, families may receive the following services:

- Public Aid/TANF and other cash grants.
- Housing Advocacy Program (HAP) - helping families obtain permanent housing.
- Emergency Cash Assistance Program for basic needs. Not intended as ongoing subsidy, but only provided when it would prevent the removal of children by DCFS or allow the children to be returned home from DCFS placement.

Provides a safe, non-threatening atmosphere where victims of alleged child sexual and physical abuse are interviewed by one person. Replaces the traditional system by which children endured numerous interviews by various agency professionals. The investigation team (made up of representatives from the Department of Children and Family Services (DCFS), State Attorney's Office, and local law enforcement), works in unison to take the case from allegation to investigation to prosecution.

Offers assessments and 26-week psycho-educational group services for individuals who use power and control in their intimate relationships. Additionally, provides guidance and support for obtaining protective or restraining orders to ensure legal protection against harassment, stalking, or violence in situations involving domestic abuse, child abuse, elder abuse, sexual assault, or other forms of harm.

Categories

Spouse/Intimate Partner Abuse Prevention
Abuse Counseling
Protective/Restraining Orders
General Abuse Prevention
Handles the personal, financial, and legal affairs of developmentally disabled, mentally ill, and elderly persons with disabilities. Serves as "guardian of last resort" for individuals with disabilities when no other person is available to serve. Most of its wards are indigent or have limited assets.

Provides online screeners help individuals find out if they qualify for SNAP (food stamps). Screener is available on website, or by texting "Food" to 74544. Individuals who qualify for SNAP may apply through mRelief's website.

Provides crisis shelter and comprehensive support services for individuals who are victims of domestic violence and sexual assault. Services include legal advocacy, medical advocacy, prevention education, supportive counseling, sexual assault victim therapy, children's counseling (domestic and sexual violence), and case management.

Also offers interventions to help domestic violence offenders understand and take responsibility for their actions, develop healthy relationship skills, and address the cycle of abuse.

Additionally, a domestic violence hotline is available to provide immediate assistance, safety planning, emotional support, legal information, referrals for medical treatment, and connections to ongoing counseling or group support.

Categories

Protective/Restraining Orders
Abuse Counseling
Domestic Violence Support Groups
Domestic/Family Violence Legal Services
Domestic Violence Shelters
Domestic Violence Hotlines
Domestic Violence Intervention Programs
Provides training on understanding and declaring your rights and support during the advocacy process.

Categories

Protection and Advocacy for Individuals With Disabilities
Disability Rights Groups

Civil and Small Claims Division - 1819 Farnam Street.

Criminal and Traffic Division - Hall of Justice, 1701 Farnam Street, 2nd Floor.

Probate Division, estates, guardianships, conservatorships, adoptions - Hall of Justice, 1701 Farnam Street, 3rd Floor.

Access to the agency's digital devices for the purposes of making and attending virtual medical and mental health appointments. Individuals can receive assistance to apply for mental health services with licensed professionals through our partner Lutheran Family Services. Staff can assist in applying for services. Assists individuals who need help applying for Medicaid so that they have easier access to the healthcare they need.

Offers specially trained legal advocates advise rights under the Illinois Domestic Violence Act, assist in obtaining Orders of Protection, provide support in court to victims in abuse-related cases, and provide referral and linkage to other social service programs. Also provides bi-lingual/bi-cultural services.

Provides Nebraskans with a centralized location for viewing their current benefits, including helpful links to take action on their benefits programs.

Nebraskans may apply online for multiple assistance programs, including:

- Healthcare/Medicaid

- Supplemental Nutrition Assistance Program (SNAP)

- Low Income Home Energy Assistance Program (LIHEAP)

- Child Care Subsidy (CC)

- Aid to Dependent Children (ADC)

- Emergency Assistance (EA)

- Social Services for Families, Children, and Youth (SSCF)

- Refugee Resettlement Program (RRP)

- Assistance to Aged, Blind or Disabled (AABD)

- State Disability Program (SDP)

- Social Services for the Aged and Disabled (SSAD)

- Personal Assistance Services (PAS)

- Home and Community Based Services (HCBS)

Categories

General Benefits and Services Assistance
Rental Deposit Assistance
Utility Service Payment Assistance
General Relief
Medicaid
Child Care Expense Assistance
Social Security Disability Insurance
Food Stamps/SNAP
Rent Payment Assistance
Refugee Resettlement Services
In Home Developmental Disabilities Habilitation Programs
TANF

Offers assessments and 26-week psycho-educational group services for individuals who use power and control in their intimate relationships. Additionally, provides guidance and support for obtaining protective or restraining orders to ensure legal protection against harassment, stalking, or violence in situations involving domestic abuse, child abuse, elder abuse, sexual assault, or other forms of harm.

Categories

Spouse/Intimate Partner Abuse Prevention
Abuse Counseling
Protective/Restraining Orders
General Abuse Prevention

Provides refugee resettlement and immigration and citizenship services including refugee employment services, English as a Second Language (ESL) classes, housing, mediation, and counseling, assistance with green cards, citizenship, counseling, legal services.

On-site therapy, counseling, group-based programming, and individual/family case management to improve lives of immigrants who have experienced severe loss and trauma.

Also currently serving refugees from Ukraine.

Categories

English as a Second Language
General Counseling Services
Cultural Transition Counseling
Comprehensive Information and Referral
General Benefits and Services Assistance
Immigration/Naturalization Legal Services
Immigrant/Refugee Employment Programs
Access to the agency's digital devices for the purposes of making and attending virtual medical and mental health appointments. Individuals can receive assistance to apply for mental health services with licensed professionals through our partner Lutheran Family Services. Staff can assist in applying for services. Assists individuals who need help applying for Medicaid so that they have easier access to the healthcare they need.

Provides all children suspected of being physically abused, sexually abused, or neglected with timely expert medical evaluations and treatment, as well as serving the community as a resource for prevention, research, and education.

- MERIT case coordinator will receive requests for evaluation.
- The coordinator will arrange for second opinions from other CAC's or DCFS investigators.
- Medical personnel will collaborate with investigative providers to determine next steps.

Free legal assistance with civil legal problems involving basic necessities for low-income individuals in all 99 Iowa counties. Assistance ranges from providing counsel and advice to representation before various agencies and courts.

Community legal education presentations offered, as well as over 20 printed booklets on various legal topics; a wide variety of legal education materials are also available on the website.

Legal services are provided in all civil legal areas, including:
Consumer/Finance - debt collection, repossession, garnishment, contracts/warranties, predatory lending, and public utilities (including utility disconnection or shut off notices).

Education - expulsion/suspension, special education, learning disabilities, school fees, access, vocational education, and student financial aid.

Employment - employment discrimination, wage claims, earned income tax credit, and taxes.

Family - adoption, custody, visitation, guardianship, domestic abuse, human trafficking and exploitation, family violence (child abuse, elder abuse, battered women/men), including assistance with restraining orders, and child support.

Health - Medicaid, Medicare, government children's health insurance programs, long term health care facilities, nursing homes, supplemental medical insurance, and hospital care.

Housing - federally subsidized housing, homeownership, real property, landlord/tenant, public housing, mobile homes, housing discrimination, foreclosures, forfeitures, and mortgage predatory lending practices.

Benefit Programs - ADFC/FIP, Social Security, food stamps, Social Security Disability (SSD), Supplemental Security Income (SSI), unemployment compensation, veterans benefits, FEMA, government benefits, and utility assistance applications.

Individual Rights - mental health, disability rights, civil rights, human trafficking, AIDS/HIV issues, assistive devices, and institutional confinement.

End of Life Planning - wills, living wills, advance directives, and power of attorney.

Drivers License.

Advocacy and legal assistance for people with disabilities, people with Alzheimer's disease, people with brain injury, people with mental illness, children, migrants, and veterans.

Categories

Debt Management
Child Custody/Visitation Assistance
Protective/Restraining Orders
Consumer Law
Child Support Assistance/Enforcement
Adoption Legal Services
Patient Rights Assistance
Welfare Rights Assistance
Certificates/Forms Assistance
General Legal Aid
Landlord/Tenant Assistance
Tax Information
Labor and Employment Law
Will Preparation Assistance
Veteran Benefits Assistance
School System Advocacy
Domestic/Family Violence Legal Services
Advance Medical Directives
Protection and Advocacy for Individuals With Disabilities
Legal Information Services
Legal Representation
Human Trafficking Legal Assistance
Discrimination Assistance

Offers comprehensive services to support individuals affected by domestic violence, sexual assault, dating violence, stalking, and homelessness. Services include crisis intervention counseling, legal, medical, and personal advocacy, safe shelter, safety planning, transitional and emergency housing, and community education and outreach.

Specialized programs address domestic violence intervention, helping offenders understand and take responsibility for their actions, develop healthy relationships, and learn conflict resolution and stress management skills.

Advocacy is provided with landlords, schools, employers, and other professionals to secure rights, prevent eviction or utility shut-offs, and ensure safety.

Child-focused initiatives include sexual assault prevention programs that educate children about personal boundaries, recognizing inappropriate behavior, and seeking help, as well as support groups for individuals affected by child abuse, offering emotional support, resources, and information. CIAC staff and volunteers travel to meet victims to accommodate their needs. All services are free, voluntary, confidential, and available to all without discrimination.

Categories

Adult Sexual Assault Prevention
Sexual Assault/Incest Support Groups
Sexual Assault Hotlines
Child Sexual Assault Prevention
Sexual Assault Counseling
Domestic Violence Support Groups
Abuse Counseling
Spouse/Intimate Partner Abuse Prevention
Domestic Violence Hotlines
Domestic Violence Intervention Programs
Domestic/Family Violence Legal Services

Services to help survivors of domestic violence, older adults, people with disabilities, and immigrant survivors of violence and trafficking:

- Orders of Protection for people experiencing domestic violence.

- Divorce, custody, or child support in cases involving domestic violence or child endangerment.

- Elder abuse, including financial exploitation.

- Other court orders to stop abuse, harassment, or stalking.

- Immigration issues faced by survivors of domestic violence and trafficking.

- Guardianships of minors and adults to ensure safety and stability.

Categories

Domestic/Family Violence Legal Services
Health Related Advocacy Groups
Child Support Assistance/Enforcement
Protective/Restraining Orders
Immigration/Naturalization Legal Services

Provides 24-hour hotline and domestic violence program services that include:

- Emergency shelter
- Advocacy-based counseling services
- Legal advocacy
- Support groups
- Services for children and youth
- Transitional housing services with survivors of domestic violence

Categories

Domestic/Family Violence Legal Services
Domestic Violence Shelters
Domestic Violence Support Groups
Domestic Violence Hotlines

Provides legal help for individuals experiencing domestic violence.

Services include:

- Assistance with filing Orders of Protection
- Court advocacy
- Information and support to navigate the legal system
- Assistance with gaining temporary custody of minor children

Legal service program that helps:

- Individuals and families obtain and maintain Medicaid and Medicare and obtain coverage for services needed.

- With medical assistance denials, terminations, spend down issues (Medicaid, Medicare).

- Older adults and people with disabilities get the help needed to remain in their own home or secure coverage for long-term care.

- Older adults and people with disabilities establish powers of attorney.

- With nursing home discharges.

- Family members obtain guardianship or other legal authority to care for loved ones.

- People with HIV/AIDS obtain care and services.

Categories

Medicaid Information/Counseling
Health Related Advocacy Groups
General Benefits and Services Assistance
Elder Law
Assistance with information, referral, distribution and completion of applications for the Food Assistance Program (formerly food stamps).

Categories

Specialized Information and Referral
Certificates/Forms Assistance

Assistance with applying for benefits and services, including Medicare, Medicaid, SNAP, and discounted license plate sticker program. Referrals to other community partners for assistance when applicable.

Categories

Certificates/Forms Assistance
Medicare Information/Counseling
Medicaid Information/Counseling
Food Stamps/SNAP
Assistance with information, referral, distribution and completion of applications for the Food Assistance Program (formerly food stamps).

Categories

Specialized Information and Referral
Certificates/Forms Assistance

Provides General Assistance for those who are ineligible for any other state or federal funding program.

Provides Emergency Assistance for rent to prevent eviction and disconnection of utilities.

Also provides:

- TRIAD Senior Program - Informational seminars for seniors focusing on reducing criminal victimization of older persons.

- Voter registration and early voting for Kane County residents.

- Household battery recycling.

- Notary Public services.

Categories

Early Voting
Elder Abuse Prevention
Utility Service Payment Assistance
Notary Public Services
General Relief
Voter Registration Offices
Rent Payment Assistance