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Accessline provides free legal advice, brief service and representation to low-income people on areas such as: consumer law, family law, housing law, public benefits, disability benefits, employment/unemployment, public benefits, clearing a criminal history and educational rights.

After contacting one of the hotlines, cases may be referred to Legal Aid local offices for extended representation.

Private Attorney Involvement Program links clients to attorneys in their local area for free legal services in family law matters.

Taxpayer clinics educate low-income taxpayers about their tax rights and responsibilities and how to file for low-income tax credit.

Homeless Assistance Project (Douglas and Lancaster Counties) provides assistance with family law, child support modification, bankruptcy, license revocation, and disability claims.

Migrant Worker program provides civil legal services to migrant farm workers.

Housing counseling assists people who are homeless by making referrals and assessing their legal needs. Assists renters who are having problems getting things fixed, need help with landlord issues, or are facing eviction; work with HUD issues; assist home buyers or home owners with questions, etc.

Assists in the following areas, in addition to the programs already noted: Bankruptcy, Foreclosure, Landlord-Tenant, Utility Shutoffs, Public Benefits, Unemployment, Family Law (including Divorce, Custody/Visitation, Child Support, Domestic Abuse).

Categories

Domestic/Family Violence Legal Services
Legal Information Services
Advance Medical Directives
Tax Information
Elder Law
Child Support Assistance/Enforcement
Labor and Employment Law
Child Custody/Visitation Assistance
Landlord/Tenant Assistance
Debt Management
Welfare Rights Assistance
Will Preparation Assistance
Legal Representation
Housing Counseling
General Legal Aid
Legal Counseling
Offers library services to the residents of Des Moines. Curbside pickup available, request books from the online catalog, and wait for a confirmation they are ready to pick up.

Notary services are also available through the library.

Categories

Meeting Space
Notary Public Services
Public Internet Access Sites
Library Services
Provides on-site, non-therapeutic, supervised visitation and exchange of children in families that have experienced domestic violence.

Categories

Parental Visitation Facilitation
Child Custody/Visitation Assistance

Provides parenting evaluations, custody evaluations, supervised visitation, and individual parenting education. Also able to provide reunification therapy, co-parenting therapy, integrated parenting therapy, as well as therapeutic services for those in the foster care system, and adoptive families.

Categories

Parenting Skills Classes
Co-Parenting Workshops
Child Custody/Visitation Assistance
Parental Visitation Facilitation
Offers programs for county residents who meet certain income and resource guidelines including general assistance such as rent, utilities, provisions for food and nonfood items, emergency medical and dental services, and funeral expenses. Also includes legal services when funding is available.

Categories

Domestic/Family Violence Legal Services
Burial/Cremation Expense Assistance
General Legal Aid
Food Vouchers
Rent Payment Assistance
Medical Expense Assistance
Utility Service Payment Assistance
General Relief
National consumer engagement initiative to improve care at the end of life.

Free brochures and web information on a wide range of end-of-life topics including advance care planning, caregiving, hospice and palliative care, grief and loss, and pain.

Referrals to local hospice providers.

Categories

Hospice Care Referrals
Advance Medical Directives
Hospice Care
Assistance with information, referral, distribution and completion of applications for the Food Assistance Program (formerly food stamps).

Categories

Certificates/Forms Assistance
Specialized Information and Referral

Community Assistance

-- Provides resources for health, financial, and public services in the community

-- Assistance with accessing public assistance program and benefits-- Assistance completing forms and making phone calls on an individual's behalf

-- Referrals for basic needs and emergency assistance

-- Employment services and consultations

-- Access to legal and immigration consultations through partnerships with Immigrant Legal Center, Jason Finch & Associates, and the Law Office of Sylvia Rodriguez

Community Home Gardens:

Trained staff help address and improve access to affordable produce in the southeast Omaha community by providing education and training for families and community members to learn to build, grow, and maintain their own backyard gardens. This project will also be a catalyst to address other social needs through community resource connections.

Mindfulness and Physical Well-Being:

Trained staff and instructors teach community members mindfulness techniques and strategies to reduce stress and improve wellness. Along with mindfulness practice, physical activity is offered to help address the stress of our community's everyday lives.

Categories

Immigration/Naturalization Legal Services
Citizenship Education
Home Gardening Assistance/Supplies
Certificates/Forms Assistance
Legal services for persons age 60 and over and their spouses. Specializes in elder law and provides assistance with simple wills, powers of attorney for health care, living wills, durable powers of attorney, Medicare/Medicaid, etc.

Assists low-income individuals and families in completing the Supplemental Nutrition Assistance Program (SNAP) application over the phone. Upon approval, SNAP provides monthly funds for buying groceries. The Hotline can also assist callers in finding a local pantry for immediate food needs.

Assistance with information, referral, distribution and completion of applications for the Food Assistance Program (formerly food stamps).

Categories

Certificates/Forms Assistance
Specialized Information and Referral
Assistance with information, referral, distribution and completion of applications for the Food Assistance Program (formerly food stamps).

Categories

Certificates/Forms Assistance
Specialized Information and Referral
Assistance with information, referral, distribution and completion of applications for the Food Assistance Program (formerly food stamps).

Categories

Certificates/Forms Assistance
Specialized Information and Referral

Offers to match the caller's legal problem with available resources, such as advice, extended representation, or referral. For most low-income applicants. Callers are screened for eligibility, and a determination is made whether eligible callers have a legal problem that falls within the priorities. If the caller's legal problem is eligible for review for extended services, the caller is referred to one of our five regional offices. If the callers are not eligible for referral to a regional office, attorneys provide the caller with immediate advice or quick access to other information and resources.

Categories

Elder Law
Tax Information
Child Support Assistance/Enforcement
Will Preparation Assistance
Child Custody/Visitation Assistance
Advance Medical Directives
Labor and Employment Law
Legal Counseling
Debt Management
Domestic/Family Violence Legal Services
Housing Counseling
General Legal Aid
Welfare Rights Assistance
Legal Representation
Legal Information Services
The County Clerk of Court provides a resource for county residents who choose to represent themselves in court or have questions on divorce, child custody, paternity, and grandparent rights. This office also provides information on legal fees and costs for hiring attorneys. This office does not give legal advice.

Categories

Uncontested Divorce Assistance
Family Law Courts
Child Support Assistance/Enforcement
Paternity Suits
Grandparent Rights
Child Custody/Visitation Assistance
Legal Information Services
Paralegal Counseling
Self Representation Assistance
Contested Divorce Assistance
Legal Counseling

Crisis based shelter that offers a host of assistance to victims and their children fleeing domestic violence, sexual assault, trafficking, stalking and violent crimes. DSAOC shelter services are available 24/7. Services within the shelter are all free of charge, confidential and supports the survivor's ability to once again control their own life.

Crisis Based Shelter Services Include:

Survivor Information
Crisis Intervention
Safety Planning
Case Management
Information, Education & Referrals
Counseling/Support Groups
Court Advocacy
Medical Advocacy
Transportation
Provision of Basic Needs
Food and Clothing
Personal Hygiene Supplies
Laundry
Child Advocacy
Housing Location Support

Categories

Abuse Counseling
Child Sexual Assault Prevention
Sexual Assault/Incest Support Groups
Domestic Violence Hotlines
Sexual Assault Treatment
Domestic Violence Support Groups
Domestic/Family Violence Legal Services
Sexual Assault Counseling
Sexual Assault Shelters
Sexual Assault Hotlines
Domestic Violence Shelters
Domestic Violence Intervention Programs
Adult Sexual Assault Prevention

Assistance with applying for benefits and services, including Medicare, Medicaid, SNAP, and discounted license plate sticker program. Referrals to other community partners for assistance when applicable.

Categories

Medicaid Information/Counseling
Medicare Information/Counseling
Certificates/Forms Assistance
Food Stamps/SNAP
SNAP (food stamps) application assistance.
Provides help to those needing to find safety. Offering support with a trained Advocate in the criminal justice and social service systems and accompanied to law enforcement meetings and court proceedings. In addition there is help with opportunities for community education and counseling services.

Categories

Crime Victim/Witness Counseling
Crime Victim Support
Domestic/Family Violence Legal Services
Navigators help connect individuals to programs and services that improve their health and wellness. The Navigator provides information on available resources, provides social support, and advocates for individuals and community health needs. Navigators also assist individuals with enrollment in community programs.

Categories

Disease Prevention Programs
Case/Care Management
Certificates/Forms Assistance
The Clerk of Court provides public services related to court proceedings and maintains records of all court records. This office receives, files, and maintains all of the documentation that comprises the official court record for the following case types: felonies; misdemeanors; traffic violations; ordinance violations; civil, family, or paternity court cases; juvenile injunctions; restraining orders; and small claims court cases. The Clerk of Court is responsible for the collection of case related fees, fines and forfeitures; case management and event tracking; budget planning; records management; courtroom operation support; jury management; and facility planning. This office also issues copies of divorce decrees for divorces granted in the county court and provides assistance and necessary forms needed to file a petition with the court for a legal name change.

Categories

Name/Personal Information Modification Assistance
Jury Selection
Divorce Records
Temporary Restraining Orders
Court Filing Offices
County Clerk of the Courts Offices
Disability Rights Iowa is federally funded, as part of the nation-wide protection and advocacy system created by federal law, to serve people with developmental disabilities, mental illnesses, and other disabilities. Disability Rights Iowa may assist with abuse, neglect, education, employment, housing, or denial of services.

DOES NOT help with divorce, custody, adoption, bankruptcy, criminal representation, civil mental health commitment, consumer/business law, debtor-creditor law, personal injury, malpractice, etc. The issue must arise from the individual's disability.

Categories

Protection and Advocacy for Individuals With Disabilities
Discrimination Assistance
Free legal assistance with civil legal problems involving basic necessities for low-income individuals in all 99 Iowa counties. Assistance ranges from providing counsel and advice to representation before various agencies and courts.

Community legal education presentations offered, as well as over 20 printed booklets on various legal topics; a wide variety of legal education materials are also available on the website.

Legal services are provided in all civil legal areas, including:
Consumer/Finance - debt collection, repossession, garnishment, contracts/warranties, predatory lending, and public utilities (including utility disconnection or shut off notices).

Education - expulsion/suspension, special education, learning disabilities, school fees, access, vocational education, and student financial aid.

Employment - employment discrimination, wage claims, earned income tax credit, and taxes.

Family - adoption, custody, visitation, guardianship, domestic abuse, human trafficking and exploitation, family violence (child abuse, elder abuse, battered women/men), including assistance with restraining orders, and child support.

Health - Medicaid, Medicare, government children's health insurance programs, long term health care facilities, nursing homes, supplemental medical insurance, and hospital care.

Housing - federally subsidized housing, homeownership, real property, landlord/tenant, public housing, mobile homes, housing discrimination, foreclosures, forfeitures, and mortgage predatory lending practices.

Benefit Programs - ADFC/FIP, Social Security, food stamps, Social Security Disability (SSD), Supplemental Security Income (SSI), unemployment compensation, veterans benefits, FEMA, government benefits, and utility assistance applications.

Individual Rights - mental health, disability rights, civil rights, human trafficking, AIDS/HIV issues, assistive devices, and institutional confinement.

End of Life Planning - wills, living wills, advance directives, and power of attorney.

Drivers License.

Advocacy and legal assistance for people with disabilities, people with Alzheimer's disease, people with brain injury, people with mental illness, children, migrants, and veterans.

Categories

Welfare Rights Assistance
Labor and Employment Law
Tax Information
Discrimination Assistance
Child Support Assistance/Enforcement
Consumer Law
Will Preparation Assistance
Certificates/Forms Assistance
School System Advocacy
Veteran Benefits Assistance
Human Trafficking Legal Assistance
Child Custody/Visitation Assistance
Domestic/Family Violence Legal Services
Landlord/Tenant Assistance
Adoption Legal Services
General Legal Aid
Legal Information Services
Legal Representation
Patient Rights Assistance
Debt Management
Advance Medical Directives
Protective/Restraining Orders
Protection and Advocacy for Individuals With Disabilities
Protection of individuals with disabilities when their civil and human rights are denied, especially those who are most vulnerable or who learn, live, or work in isolated, segregated, or congregated settings.

Legal advocacy, investigation, and representation to eligible persons whose disability related cases meet priorities set by our Board of Directors.

Information and referral.

Engaging people with disabilities in advocacy through education, information and training that builds self-advocacy skills, awareness, and understanding.

Policy advocacy, including analysis, monitoring, and recommend changes to state and federal legislation.

Categories

Disability Rights Groups
Discrimination Assistance
Protection and Advocacy for Individuals With Disabilities
Supports the multi-disciplinary team assessments of serious child abuse (sexual abuse and serious physical abuse) conducted by law enforcement and child protective services (Department of Human Services-DHS). Referrals are made by law enforcement and/or DHS for specialized services which include forensic interviews, medical evaluations, family advocacy, and case management services.