Files claims and determines eligibility for unemployment benefits. The fastest way to access unemployment benefits is through the website. People can also file at the local IDES office.

Provides legal representation in civil cases for low-income eligible Story County residents. Services include civil protective orders (domestic, sexual, and elder abuse), dissolution of marriage, child custody, visitation, will, power of attorney, paternity, guardianship, conservatorship, debtor/creditor, landlord/tenant, unemployment benefits appeals.