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Staff help individuals determine their eligibility and assist their applications for the programs that the pharmaceutical companies have for the uninsured/under-insured. Also offers additional assistance with immediate medication costs/co-pays, depending on the situation.

Access to the agency's digital devices for the purposes of making and attending virtual medical and mental health appointments. Individuals can receive assistance to apply for mental health services with licensed professionals through our partner Lutheran Family Services. Staff can assist in applying for services.  Assists individuals who need help applying for Medicaid so that they have easier access to the healthcare they need.

Case management for immigrant and refugees. Assists or refers with job applications, housing applications, DHS applications, medical applications, agency referrals, notarizations, and more.

Free legal assistance with civil legal problems involving basic necessities for low-income individuals in all 99 Iowa counties.  Assistance ranges from providing counsel and advice to representation before various agencies and courts.

Community legal education presentations offered, as well as over 20 printed booklets on various legal topics; a wide variety of legal education materials are also available on the website.

Legal services are provided in all civil legal areas, including:
Consumer/Finance – debt collection, repossession, garnishment, contracts/warranties, predatory lending, and public utilities (including utility disconnection or shut off notices).

Education – expulsion/suspension, special education, learning disabilities, school fees, access, vocational education, and student financial aid.

Employment - employment discrimination, wage claims, earned income tax credit, and taxes. 

Family – adoption, custody, visitation, guardianship, domestic abuse, human trafficking and exploitation, family violence (child abuse, elder abuse, battered women/men), including assistance with restraining orders, and child support.

Health – Medicaid, Medicare, government children’s health insurance programs, long term health care facilities, nursing homes, supplemental medical insurance, and hospital care.

Housing – federally subsidized housing, homeownership, real property, landlord/tenant, public housing, mobile homes, housing discrimination, foreclosures, forfeitures, and mortgage predatory lending practices.

Benefit Programs – ADFC/FIP, Social Security, food stamps, Social Security Disability (SSD), Supplemental Security Income (SSI), unemployment compensation, veterans benefits, FEMA, government benefits, and utility assistance applications.

Individual Rights – mental health, disability rights, civil rights, human trafficking, AIDS/HIV issues, assistive devices, and institutional confinement.

End of Life Planning – wills, living wills, advance directives, and power of attorney.

Drivers License.

Advocacy and legal assistance for people with disabilities, people with Alzheimer’s disease, people with brain injury, people with mental illness, children, migrants, and veterans.

Assistance with information, referral, distribution and completion of applications for the Food Assistance Program (formerly food stamps).

Assistance with information, referral, distribution and completion of applications for the Food Assistance Program (formerly food stamps).

Offers a wide range of services to military members, veterans, and their families. Staffed by an accredited veteran service officer who can connect veterans with state and federal benefits and services, including reviewing service records, determining eligibility, assisting in the completion and submittal of forms, advising on appeals, and more.

Also offers resources on employment opportunities and career advancement, details on occupational licensure and tax reforms in the state, options for transitional or permanent housing, opportunities for spouses and dependents, and more.

Provides free legal advice, brief service and representation to low-income people on areas such as: consumer law, family law, housing law, public benefits, disability benefits, employment/unemployment, public benefits, clearing a criminal history and educational rights.

After contacting one of the hotlines, cases may be referred to Legal Aid local offices for extended representation.

Private Attorney Involvement Program links clients to attorneys in their local area for free legal services in family law matters.

Taxpayer clinics educate low-income taxpayers about their tax rights and responsibilities and how to file for low-income tax credit.

Homeless Assistance Project (Douglas and Lancaster Counties) provides assistance with family law, child support modification, bankruptcy, license revocation, and disability claims.

Migrant Worker program provides civil legal services to migrant farm workers.

Housing counseling assists people who are homeless by making referrals and assessing their legal needs. Assists renters who are having problems getting things fixed, need help with landlord issues, or are facing eviction; work with HUD issues; assist home buyers or home owners with questions, etc.

Assists in the following areas, in addition to the programs already noted: Bankruptcy, Foreclosure, Landlord-Tenant, Utility Shutoffs, Public Benefits, Unemployment, Family Law (including Divorce, Custody/Visitation, Child Support, Domestic Abuse).

Access to the agency's digital devices for the purposes of making and attending virtual medical and mental health appointments. Individuals can receive assistance to apply for mental health services with licensed professionals through our partner Lutheran Family Services. Staff can assist in applying for services.  Assists individuals who need help applying for Medicaid so that they have easier access to the healthcare they need.

Offers resources, application assistance, and case management for immigrants of a variety of language and cultural backgrounds in a manner consistent with their immigration status concerns and language needs.

Offers home visits to seniors and their families informing them of programs that will enable seniors to remain as independent and living at home as long as possible. The senior information specialist assists with benefits applications, answers questions concerning Medicare, supplemental insurance, help at home, and more.

The Jail Diversion Program is offered to individuals in Jasper and Poweshiek Counties who are in contact with the criminal justice system because of a mental health or co-occurring disorder.  Participation in the Jail Diversion Program is voluntary. 

Program staff are able to assist with locating housing, applying for community assistance programs, locating employment, budgeting, promoting independent living skills and identifying and intervening where there are gaps in care. Staff also provide goal-related transportation.

Assists low-income individuals and families in completing the Supplemental Nutrition Assistance Program (SNAP) application over the phone. Upon approval, SNAP provides monthly funds for buying groceries. The Hotline can also assist callers in finding a local pantry for immediate food needs.

Provides visits to homes as requested to identify needs and help assist in getting the services required including completing various application forms, such as Medicare, Medicaid, Income Tax, Benefits Access Applications, and Insurance forms.

Assistance with information, referral, distribution and completion of applications for the Food Assistance Program (formerly food stamps).

Offers resources, application assistance, and case management for immigrants of a variety of language and cultural backgrounds in a manner consistent with their immigration status concerns and language needs.

Community Assistance

- Provides resources for health, financial, and public services in the community.

- Assistance with accessing public assistance program and benefits.

- Assistance completing forms and making phone calls on an individual’s behalf.

- Referrals for basic needs and emergency assistance.

- Employment services and consultations.

- Access to legal and immigration consultations through partnerships with Immigrant Legal Center, Jason Finch and Associates, and the Law Office of Sylvia Rodriguez.

Community Home Gardens:

Trained staff help address and improve access to affordable produce in the southeast Omaha community by providing education and training for families and community members to learn to build, grow, and maintain their own backyard gardens. This project will also be a catalyst to address other social needs through community resource connections.

Mindfulness and Physical Well-Being:

Trained staff and instructors teach community members mindfulness techniques and strategies to reduce stress and improve wellness. Along with mindfulness practice, physical activity is offered to help address the stress of our community’s everyday lives.

Assistance with information, referral, distribution and completion of applications for the Food Assistance Program (formerly food stamps).

Offers benefit specialists who assist eligible individuals applying for SSI/SSDI.

Also provides low barrier mental health care, including medication management and case management services, helping people continue with mental health services, access substance use treatment, physical health care, housing assistance, and more.

Assistance with information, referral, distribution and completion of applications for the Food Assistance Program (formerly food stamps).

Connects people (including immigrants, refugees, and vulnerable populations) with opportunities to strengthen economic growth in the community.

Offers:

- Legal assistance with work authorization applications.

- Workforce development support.

- Fostering economic development.

Assistance with information, referral, distribution and completion of applications for the Food Assistance Program (formerly food stamps).

Helps connect parents with community resources to help them and their families thrive.  

Examples of community resources for families can include:
-- SNAP or Medicaid enrollment
-- Food pantries
-- Rent/Mortgage payment assistance
-- Utility assistance
-- Clothing/Household goods
-- Mental Health support
-- Employment

Provides assistance with completing advance directive documents such as a Living Wills or Medical Power of Attorney. These documents help make wishes known up front, regarding any future medical treatment and care, should the individual become unable to voice their needs.

Assistance with information, referral, distribution and completion of applications for the Food Assistance Program (formerly food stamps).