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Access to the agency's digital devices for the purposes of making and attending virtual medical and mental health appointments. Individuals can receive assistance to apply for mental health services with licensed professionals through our partner Lutheran Family Services. Staff can assist in applying for services. Assists individuals who need help applying for Medicaid so that they have easier access to the healthcare they need.
Federally-trained Certified Application Counselors (CACs) on staff to assist with questions about Medicaid, SHIP and the Affordable Care Act. CACs are available to meet to provide a consultation and assist with the enrollment process.

Categories

Medicare Information/Counseling
Certificates/Forms Assistance
Welfare Rights Assistance
Affordable Care Act Insurance Information/Counseling

Assists low-income individuals and families in completing the Supplemental Nutrition Assistance Program (SNAP) application over the phone. Upon approval, SNAP provides monthly funds for buying groceries. The Hotline can also assist callers in finding a local pantry for immediate food needs.

Assistance with information, referral, distribution and completion of applications for the Food Assistance Program (formerly food stamps).

Categories

Specialized Information and Referral
Certificates/Forms Assistance
Assistance with information, referral, distribution and completion of applications for the Food Assistance Program (formerly food stamps).

Categories

Specialized Information and Referral
Certificates/Forms Assistance
Helps clients fill out paperwork, read mail, fill out applications, create resumes, and make phone calls.

Provides outreach and referral services to seniors and adults with disabilities, including:

- Assess clients' needs and make client referrals

- Help clients fill out and file application/documents required for various benefit programs, such as Medicare

- Help with tax preparation

- Advocate on behalf of clients to assure access to needed services

Categories

Tax Preparation Assistance
Certificates/Forms Assistance
Specialized Information and Referral

Community Assistance

-- Provides resources for health, financial, and public services in the community

-- Assistance with accessing public assistance program and benefits-- Assistance completing forms and making phone calls on an individual's behalf

-- Referrals for basic needs and emergency assistance

-- Employment services and consultations

-- Access to legal and immigration consultations through partnerships with Immigrant Legal Center, Jason Finch & Associates, and the Law Office of Sylvia Rodriguez

Community Home Gardens:

Trained staff help address and improve access to affordable produce in the southeast Omaha community by providing education and training for families and community members to learn to build, grow, and maintain their own backyard gardens. This project will also be a catalyst to address other social needs through community resource connections.

Mindfulness and Physical Well-Being:

Trained staff and instructors teach community members mindfulness techniques and strategies to reduce stress and improve wellness. Along with mindfulness practice, physical activity is offered to help address the stress of our community's everyday lives.

Categories

Home Gardening Assistance/Supplies
Immigration/Naturalization Legal Services
Certificates/Forms Assistance
Citizenship Education
The Jail Diversion Program is offered to individuals in Jasper and Poweshiek Counties who are in contact with the criminal justice system because of a mental health or co-occurring disorder. Participation in the Jail Diversion Program is voluntary.

Program staff are able to assist with locating housing, applying for community assistance programs, locating employment, budgeting, promoting independent living skills and identifying and intervening where there are gaps in care. Staff also provide goal-related transportation.

Categories

Certificates/Forms Assistance
Independent Living Skills Instruction
Diversion Programs

Offers a day program where people battling different mental illnesses can socialize and gather in a safe environment.

Members make their own event and lunch calendars each month, cook lunches on a daily basis and help keep the clubhouse clean by signing up for tasks. There are weekly groups and daily activities, monthly out of town or in town outings that may include going out to eat, to a movie, seeing a sporting event or whatever else members decide to do that month.

There are two support staff in house and a peer support specialist who can offer support and assistance with finding housing, assistance with getting medical benefits and offering/setting up additional services and or resources clients may otherwise not know about.

Categories

Congregate Meals/Nutrition Sites
Certificates/Forms Assistance
Mental Health Drop In Centers
Housing Search Assistance
General Benefits and Services Assistance
Free legal assistance with civil legal problems involving basic necessities for low-income individuals in all 99 Iowa counties. Assistance ranges from providing counsel and advice to representation before various agencies and courts.

Community legal education presentations offered, as well as over 20 printed booklets on various legal topics; a wide variety of legal education materials are also available on the website.

Legal services are provided in all civil legal areas, including:
Consumer/Finance - debt collection, repossession, garnishment, contracts/warranties, predatory lending, and public utilities (including utility disconnection or shut off notices).

Education - expulsion/suspension, special education, learning disabilities, school fees, access, vocational education, and student financial aid.

Employment - employment discrimination, wage claims, earned income tax credit, and taxes.

Family - adoption, custody, visitation, guardianship, domestic abuse, human trafficking and exploitation, family violence (child abuse, elder abuse, battered women/men), including assistance with restraining orders, and child support.

Health - Medicaid, Medicare, government children's health insurance programs, long term health care facilities, nursing homes, supplemental medical insurance, and hospital care.

Housing - federally subsidized housing, homeownership, real property, landlord/tenant, public housing, mobile homes, housing discrimination, foreclosures, forfeitures, and mortgage predatory lending practices.

Benefit Programs - ADFC/FIP, Social Security, food stamps, Social Security Disability (SSD), Supplemental Security Income (SSI), unemployment compensation, veterans benefits, FEMA, government benefits, and utility assistance applications.

Individual Rights - mental health, disability rights, civil rights, human trafficking, AIDS/HIV issues, assistive devices, and institutional confinement.

End of Life Planning - wills, living wills, advance directives, and power of attorney.

Drivers License.

Advocacy and legal assistance for people with disabilities, people with Alzheimer's disease, people with brain injury, people with mental illness, children, migrants, and veterans.

Categories

Advance Medical Directives
Veteran Benefits Assistance
Tax Information
Legal Representation
Protective/Restraining Orders
Protection and Advocacy for Individuals With Disabilities
Domestic/Family Violence Legal Services
School System Advocacy
Landlord/Tenant Assistance
Legal Information Services
Child Support Assistance/Enforcement
Patient Rights Assistance
Human Trafficking Legal Assistance
General Legal Aid
Labor and Employment Law
Discrimination Assistance
Adoption Legal Services
Consumer Law
Certificates/Forms Assistance
Welfare Rights Assistance
Child Custody/Visitation Assistance
Will Preparation Assistance
Debt Management
Assistance with information, referral, distribution and completion of applications for the Food Assistance Program (formerly food stamps).

Categories

Specialized Information and Referral
Certificates/Forms Assistance
Assistance with information, referral, distribution and completion of applications for the Food Assistance Program (formerly food stamps).

Categories

Specialized Information and Referral
Certificates/Forms Assistance
Access to the agency's digital devices for the purposes of making and attending virtual medical and mental health appointments. Individuals can receive assistance to apply for mental health services with licensed professionals through our partner Lutheran Family Services. Staff can assist in applying for services. Assists individuals who need help applying for Medicaid so that they have easier access to the healthcare they need.
Helps connect parents with community resources to help them and their families thrive.

Examples of community resources for families can include:
-- SNAP or Medicaid enrollment
-- Food pantries
-- Rent/Mortgage payment assistance
-- Utility assistance
-- Clothing/Household goods
-- Mental Health support
-- Employment

Categories

Comprehensive Information and Referral
Certificates/Forms Assistance

Offers benefit specialists who assist eligible individuals applying for SSI/SSDI.

Also provides low barrier mental health care, including medication management and case management services, helping people continue with mental health services, access substance use treatment, physical health care, housing assistance, and more.

Categories

Certificates/Forms Assistance
Social Security Disability Insurance
Case/Care Management
Assistance with information, referral, distribution and completion of applications for the Food Assistance Program (formerly food stamps).

Categories

Specialized Information and Referral
Certificates/Forms Assistance

Provides free legal advice, brief service and representation to low-income people on areas such as: consumer law, family law, housing law, public benefits, disability benefits, employment/unemployment, public benefits, clearing a criminal history and educational rights.

After contacting one of the hotlines, cases may be referred to Legal Aid local offices for extended representation.

Private Attorney Involvement Program links clients to attorneys in their local area for free legal services in family law matters.

Taxpayer clinics educate low-income taxpayers about their tax rights and responsibilities and how to file for low-income tax credit.

Homeless Assistance Project (Douglas and Lancaster Counties) provides assistance with family law, child support modification, bankruptcy, license revocation, and disability claims.

Migrant Worker program provides civil legal services to migrant farm workers.

Housing counseling assists people who are homeless by making referrals and assessing their legal needs. Assists renters who are having problems getting things fixed, need help with landlord issues, or are facing eviction; work with HUD issues; assist home buyers or home owners with questions, etc.

Assists in the following areas, in addition to the programs already noted: Bankruptcy, Foreclosure, Landlord-Tenant, Utility Shutoffs, Public Benefits, Unemployment, Family Law (including Divorce, Custody/Visitation, Child Support, Domestic Abuse).

Categories

Domestic/Family Violence Legal Services
Debt Management
Elder Law
Child Support Assistance/Enforcement
Landlord/Tenant Assistance
Will Preparation Assistance
Certificates/Forms Assistance
General Legal Aid
Welfare Rights Assistance
Legal Representation
Legal Counseling
Housing Counseling
Legal Information Services
Labor and Employment Law
Tax Information
Advance Medical Directives
Child Custody/Visitation Assistance
Case managers assist families and individuals experiencing a personal crisis. Information and referrals provided for a variety of needs. Direct services include budgeting, funeral assistance, elder care services, and application/forms assistance for tribal and government programs.

Categories

Native American General Assistance
Burial/Cremation Expense Assistance
Certificates/Forms Assistance
Personal Financial Counseling
Case/Care Management
The Jail Diversion Program is offered to individuals in Jasper and Poweshiek Counties who are in contact with the criminal justice system because of a mental health or co-occurring disorder. Participation in the Jail Diversion Program is voluntary.

Program staff are able to assist with locating housing, applying for community assistance programs, locating employment, budgeting, promoting independent living skills and identifying and intervening where there are gaps in care. Staff also provide goal-related transportation.

Categories

Certificates/Forms Assistance
Independent Living Skills Instruction
Diversion Programs
Social workers link older adults, their families, and their caregivers with information on federal, state, and local services and benefits available to persons ages 50 and older. Outreach services include home visits to assess for support and service needs, assistance with accessing them, and provision of ongoing monitoring. Social Workers help clients apply for T-19 (Medicaid), food stamps, Elderly Waiver, day center, home-delivered meals, payee services, lifeline, Medicare/social security, medication assistance, property tax credit, and rent rebates.

Services offered include:

- Emergency preparedness

- Health Promotion Education

- Preventative dental services

- Health Classes and Workshops (including Living Well With Chronic Disease, Diabetes Prevention Program, Stepping On, Tai Chi, Question Persuade Refer Suicide Prevention Training, and more)

- Public Health Nursing and Community Health Workers

- Medicaid Application Assistance

- Patient Navigation

- Family Support Services and Home Visitation

- Car Seat Fitting Stations (by appointment)

- Bike Safety Events and Helmet Fittings

- Medication Assistance

- Environmental Services

- Disease investigation of food poisoning, influenza, rabies and West Nile virus

- Tobacco Cessation Programs (Beat the Pack or Freedom From Smoking, also local information sessions)

Categories

General Immunization
Certificates/Forms Assistance
Dental Care
Smoking/Vaping Cessation
COVID-19 Immunization Clinics
General Health Education Programs
Child Passenger Safety Seat Inspections
Bicycle Safety Education
Emergency Preparedness and Response Planning
Communicable Disease Control
Public Health Nursing
Medication Information/Management
Friendly Visiting
Family Resource Centers/Outreach
Access to the agency's digital devices for the purposes of making and attending virtual medical and mental health appointments. Individuals can receive assistance to apply for mental health services with licensed professionals through our partner Lutheran Family Services. Staff can assist in applying for services. Assists individuals who need help applying for Medicaid so that they have easier access to the healthcare they need.
Case managers assist families and individuals experiencing a personal crisis. Information and referrals provided for a variety of needs. Direct services include budgeting, funeral assistance, elder care services, and application/forms assistance for tribal and government programs.

Categories

Native American General Assistance
Burial/Cremation Expense Assistance
Certificates/Forms Assistance
Personal Financial Counseling
Case/Care Management

Visits the homes as requested to identify needs and provide assist in getting the services required including completing various application forms, such as Medicare, Medicaid, Income Tax, Benefits Access Applications, and Insurance forms.