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Offers assistance in filling out rent rebate forms.

Assistance with applying for benefits and services, including Medicare, Medicaid, SNAP, and discounted license plate sticker program. Referrals to other community partners for assistance when applicable.

Categories

Certificates/Forms Assistance
Medicaid Information/Counseling
Medicare Information/Counseling
Food Stamps/SNAP
Case managers assist families and individuals experiencing a personal crisis. Information and referrals provided for a variety of needs. Direct services include budgeting, funeral assistance, elder care services, and application/forms assistance for tribal and government programs.

Categories

Burial/Cremation Expense Assistance
Native American General Assistance
Case/Care Management
Certificates/Forms Assistance
Personal Financial Counseling
Assistance with information, referral, distribution and completion of applications for the Food Assistance Program (formerly food stamps).

Categories

Certificates/Forms Assistance
Specialized Information and Referral
Assistance with information, referral, distribution and completion of applications for the Food Assistance Program (formerly food stamps).

Categories

Certificates/Forms Assistance
Specialized Information and Referral
Access to the agency's digital devices for the purposes of making and attending virtual medical and mental health appointments. Individuals can receive assistance to apply for mental health services with licensed professionals through our partner Lutheran Family Services. Staff can assist in applying for services. Assists individuals who need help applying for Medicaid so that they have easier access to the healthcare they need.

Provides free legal advice, brief service and representation to low-income people on areas such as: consumer law, family law, housing law, public benefits, disability benefits, employment/unemployment, public benefits, clearing a criminal history and educational rights.

After contacting one of the hotlines, cases may be referred to Legal Aid local offices for extended representation.

Private Attorney Involvement Program links clients to attorneys in their local area for free legal services in family law matters.

Taxpayer clinics educate low-income taxpayers about their tax rights and responsibilities and how to file for low-income tax credit.

Homeless Assistance Project (Douglas and Lancaster Counties) provides assistance with family law, child support modification, bankruptcy, license revocation, and disability claims.

Migrant Worker program provides civil legal services to migrant farm workers.

Housing counseling assists people who are homeless by making referrals and assessing their legal needs. Assists renters who are having problems getting things fixed, need help with landlord issues, or are facing eviction; work with HUD issues; assist home buyers or home owners with questions, etc.

Assists in the following areas, in addition to the programs already noted: Bankruptcy, Foreclosure, Landlord-Tenant, Utility Shutoffs, Public Benefits, Unemployment, Family Law (including Divorce, Custody/Visitation, Child Support, Domestic Abuse).

Categories

Debt Management
Child Custody/Visitation Assistance
Advance Medical Directives
Tax Information
Landlord/Tenant Assistance
General Legal Aid
Legal Information Services
Domestic/Family Violence Legal Services
Certificates/Forms Assistance
Legal Counseling
Child Support Assistance/Enforcement
Elder Law
Housing Counseling
Welfare Rights Assistance
Labor and Employment Law
Will Preparation Assistance
Legal Representation
Free legal assistance with civil legal problems involving basic necessities for low-income individuals in all 99 Iowa counties. Assistance ranges from providing counsel and advice to representation before various agencies and courts.

Community legal education presentations offered, as well as over 20 printed booklets on various legal topics; a wide variety of legal education materials are also available on the website.

Legal services are provided in all civil legal areas, including:
Consumer/Finance - debt collection, repossession, garnishment, contracts/warranties, predatory lending, and public utilities (including utility disconnection or shut off notices).

Education - expulsion/suspension, special education, learning disabilities, school fees, access, vocational education, and student financial aid.

Employment - employment discrimination, wage claims, earned income tax credit, and taxes.

Family - adoption, custody, visitation, guardianship, domestic abuse, human trafficking and exploitation, family violence (child abuse, elder abuse, battered women/men), including assistance with restraining orders, and child support.

Health - Medicaid, Medicare, government children's health insurance programs, long term health care facilities, nursing homes, supplemental medical insurance, and hospital care.

Housing - federally subsidized housing, homeownership, real property, landlord/tenant, public housing, mobile homes, housing discrimination, foreclosures, forfeitures, and mortgage predatory lending practices.

Benefit Programs - ADFC/FIP, Social Security, food stamps, Social Security Disability (SSD), Supplemental Security Income (SSI), unemployment compensation, veterans benefits, FEMA, government benefits, and utility assistance applications.

Individual Rights - mental health, disability rights, civil rights, human trafficking, AIDS/HIV issues, assistive devices, and institutional confinement.

End of Life Planning - wills, living wills, advance directives, and power of attorney.

Drivers License.

Advocacy and legal assistance for people with disabilities, people with Alzheimer's disease, people with brain injury, people with mental illness, children, migrants, and veterans.

Categories

Advance Medical Directives
Discrimination Assistance
Child Custody/Visitation Assistance
Debt Management
School System Advocacy
General Legal Aid
Legal Information Services
Patient Rights Assistance
Will Preparation Assistance
Domestic/Family Violence Legal Services
Welfare Rights Assistance
Legal Representation
Labor and Employment Law
Tax Information
Child Support Assistance/Enforcement
Consumer Law
Protection and Advocacy for Individuals With Disabilities
Protective/Restraining Orders
Human Trafficking Legal Assistance
Adoption Legal Services
Veteran Benefits Assistance
Certificates/Forms Assistance
Landlord/Tenant Assistance

Assists low-income individuals and families in completing the Supplemental Nutrition Assistance Program (SNAP) application over the phone. Upon approval, SNAP provides monthly funds for buying groceries. The Hotline can also assist callers in finding a local pantry for immediate food needs.

Assistance with information, referral, distribution and completion of applications for the Food Assistance Program (formerly food stamps).

Categories

Certificates/Forms Assistance
Specialized Information and Referral

Visits the homes as requested to identify needs and provide assist in getting the services required including completing various application forms, such as Medicare, Medicaid, Income Tax, Benefits Access Applications, and Insurance forms.

Categories

Certificates/Forms Assistance
Tax Preparation Assistance
Provides legal representation in civil cases for low-income eligible Story County residents. Services include civil protective orders (domestic, sexual, and elder abuse), dissolution of marriage, child custody, visitation, will, power of attorney, paternity, guardianship, conservatorship, debtor/creditor, landlord/tenant, unemployment benefits appeals.

Categories

Consumer Law
Child Support Assistance/Enforcement
Legal Representation
Will Preparation Assistance
General Legal Aid
Labor and Employment Law
Unemployment Insurance Benefits Assistance
Domestic/Family Violence Legal Services
Landlord/Tenant Assistance
Protective/Restraining Orders
Child Custody/Visitation Assistance
Certificates/Forms Assistance
Advance Medical Directives
The Jail Diversion Program is offered to individuals in Jasper and Poweshiek Counties who are in contact with the criminal justice system because of a mental health or co-occurring disorder. Participation in the Jail Diversion Program is voluntary.

Program staff are able to assist with locating housing, applying for community assistance programs, locating employment, budgeting, promoting independent living skills and identifying and intervening where there are gaps in care. Staff also provide goal-related transportation.

Categories

Certificates/Forms Assistance
Diversion Programs
Independent Living Skills Instruction
SNAP (food stamps) application assistance.
Access to the agency's digital devices for the purposes of making and attending virtual medical and mental health appointments. Individuals can receive assistance to apply for mental health services with licensed professionals through our partner Lutheran Family Services. Staff can assist in applying for services. Assists individuals who need help applying for Medicaid so that they have easier access to the healthcare they need.
Access to the agency's digital devices for the purposes of making and attending virtual medical and mental health appointments. Individuals can receive assistance to apply for mental health services with licensed professionals through our partner Lutheran Family Services. Staff can assist in applying for services. Assists individuals who need help applying for Medicaid so that they have easier access to the healthcare they need.

Staff help individuals determine their eligibility and assist their applications for the programs that the pharmaceutical companies have for the uninsured/under-insured. Also offers additional assistance with immediate medication costs/co-pays, depending on the situation.

Categories

Medical Expense Assistance
Certificates/Forms Assistance

Provides outreach and referral services to seniors and adults with disabilities, including:

- Assess clients' needs and make client referrals

- Help clients fill out and file application/documents required for various benefit programs, such as Medicare

- Help with tax preparation

- Advocate on behalf of clients to assure access to needed services

Categories

Specialized Information and Referral
Certificates/Forms Assistance
Tax Preparation Assistance
Helps clients fill out paperwork, read mail, fill out applications, create resumes, and make phone calls.
The Jail Diversion Program is offered to individuals in Jasper and Poweshiek Counties who are in contact with the criminal justice system because of a mental health or co-occurring disorder. Participation in the Jail Diversion Program is voluntary.

Program staff are able to assist with locating housing, applying for community assistance programs, locating employment, budgeting, promoting independent living skills and identifying and intervening where there are gaps in care. Staff also provide goal-related transportation.

Categories

Certificates/Forms Assistance
Diversion Programs
Independent Living Skills Instruction
Social workers link older adults, their families, and their caregivers with information on federal, state, and local services and benefits available to persons ages 50 and older. Outreach services include home visits to assess for support and service needs, assistance with accessing them, and provision of ongoing monitoring. Social Workers help clients apply for T-19 (Medicaid), food stamps, Elderly Waiver, day center, home-delivered meals, payee services, lifeline, Medicare/social security, medication assistance, property tax credit, and rent rebates.
GED (General Education Development) and ABE (Adult Basic Education) classes for those seeking to obtain their high school equivalency diploma.

ESL (English as a Second Language) classes are 'open entry' throughout the year, providing instruction in English speaking, reading, writing, and listening for adults who range in ability from absolute non-speakers of English to those who are nearly fluent.

College enrollment services:
Academic Advising provides assistance with the entry and re-entry into college (2 year or 4 year institutions), information about post-secondary education, assistance with the college application process, and assistance preparing for college entrance examinations (SAT, ACT, and Compass).

Financial Aid offers information about financial aid opportunities, assistance with completing the Free Application for Federal Student Aid (FASFA), and scholarship search.

Categories

English as a Second Language
High School Equivalency/GED Test Instruction
College/University Entrance Support
Certificates/Forms Assistance
College/University Entrance Examination Preparation
Adult Basic Education
Assistance with information, referral, distribution and completion of applications for the Food Assistance Program (formerly food stamps).

Categories

Certificates/Forms Assistance
Specialized Information and Referral

Offers home visits to seniors and their families informing them of programs that will enable seniors to remain as independent and living at home as long as possible. The senior information specialist assists with benefits applications, answers questions concerning Medicare, supplemental insurance, help at home, and more.

Categories

Certificates/Forms Assistance
Specialized Information and Referral
Access to the agency's digital devices for the purposes of making and attending virtual medical and mental health appointments. Individuals can receive assistance to apply for mental health services with licensed professionals through our partner Lutheran Family Services. Staff can assist in applying for services. Assists individuals who need help applying for Medicaid so that they have easier access to the healthcare they need.