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Social workers link older adults, their families, and their caregivers with information on federal, state, and local services and benefits available to persons ages 50 and older. Outreach services include home visits to assess for support and service needs, assistance with accessing them, and provision of ongoing monitoring. Social Workers help clients apply for T-19 (Medicaid), food stamps, Elderly Waiver, day center, home-delivered meals, payee services, lifeline, Medicare/social security, medication assistance, property tax credit, and rent rebates.

Visits the homes as requested to identify needs and provide assist in getting the services required including completing various application forms, such as Medicare, Medicaid, Income Tax, Benefits Access Applications, and Insurance forms.

Categories

Certificates/Forms Assistance
Tax Preparation Assistance

Provides Community events, adult classes such as English as a second language and citizenship classes. Also helps with applications and forms.

Categories

Certificates/Forms Assistance
English as a Second Language
Citizenship Education
Assistance with information, referral, distribution and completion of applications for the Food Assistance Program (formerly food stamps).

Categories

Certificates/Forms Assistance
Specialized Information and Referral

Offers resources, application assistance, and case management for immigrants of a variety of language and cultural backgrounds in a manner consistent with their immigration status concerns and language needs.

Federally-trained Certified Application Counselors (CACs) on staff to assist with questions about Medicaid, SHIP and the Affordable Care Act. CACs are available to meet to provide a consultation and assist with the enrollment process.

Categories

Medicare Information/Counseling
Welfare Rights Assistance
Certificates/Forms Assistance
Affordable Care Act Insurance Information/Counseling
The Jail Diversion Program is offered to individuals in Jasper and Poweshiek Counties who are in contact with the criminal justice system because of a mental health or co-occurring disorder. Participation in the Jail Diversion Program is voluntary.

Program staff are able to assist with locating housing, applying for community assistance programs, locating employment, budgeting, promoting independent living skills and identifying and intervening where there are gaps in care. Staff also provide goal-related transportation.

Categories

Diversion Programs
Certificates/Forms Assistance
Independent Living Skills Instruction

Staff help individuals determine their eligibility and assist their applications for the programs that the pharmaceutical companies have for the uninsured/under-insured. Also offers additional assistance with immediate medication costs/co-pays, depending on the situation.

Categories

Certificates/Forms Assistance
Medical Expense Assistance

Staff help individuals determine their eligibility and assist their applications for the programs that the pharmaceutical companies have for the uninsured/under-insured. Also offers additional assistance with immediate medication costs/co-pays, depending on the situation.

Categories

Certificates/Forms Assistance
Medical Expense Assistance
Access to the agency's digital devices for the purposes of making and attending virtual medical and mental health appointments. Individuals can receive assistance to apply for mental health services with licensed professionals through our partner Lutheran Family Services. Staff can assist in applying for services. Assists individuals who need help applying for Medicaid so that they have easier access to the healthcare they need.
Assistance with information, referral, distribution and completion of applications for the Food Assistance Program (formerly food stamps).

Categories

Certificates/Forms Assistance
Specialized Information and Referral
Case managers assist families and individuals experiencing a personal crisis. Information and referrals provided for a variety of needs. Direct services include budgeting, funeral assistance, elder care services, and application/forms assistance for tribal and government programs.

Categories

Burial/Cremation Expense Assistance
Certificates/Forms Assistance
Native American General Assistance
Personal Financial Counseling
Case/Care Management

Provides Community events, adult classes such as English as a second language and citizenship classes. Also helps with applications and forms.

Categories

Certificates/Forms Assistance
English as a Second Language
Citizenship Education

Provides Community events, adult classes such as English as a second language and citizenship classes. Also helps with applications and forms.

Categories

Certificates/Forms Assistance
English as a Second Language
Citizenship Education
Provides assistance with completing advance directive documents such as a Living Wills or Medical Power of Attorney. These documents help make wishes known up front, regarding any future medical treatment and care, should the individual become unable to voice their needs.

Provides outreach and referral services to seniors and adults with disabilities, including:

- Assess clients' needs and make client referrals

- Help clients fill out and file application/documents required for various benefit programs, such as Medicare

- Help with tax preparation

- Advocate on behalf of clients to assure access to needed services

Categories

Certificates/Forms Assistance
Tax Preparation Assistance
Specialized Information and Referral
Assistance with information, referral, distribution and completion of applications for the Food Assistance Program (formerly food stamps).

Categories

Certificates/Forms Assistance
Specialized Information and Referral

Offers a safe space for individuals experiencing emotional stress or overwhelming symptoms due to live circumstances.

Service may include, emotional support groups, assistance in applying for Medicaid, Medicare, SNAP, housing applications, and Social Security and a safe place to enjoy a snack, watch TV, make art, or play a game.

Categories

Certificates/Forms Assistance
Mental Health Drop In Centers
Emotional Issues Support Groups
Assistance with information, referral, distribution and completion of applications for the Food Assistance Program (formerly food stamps).

Categories

Certificates/Forms Assistance
Specialized Information and Referral
Assistance with information, referral, distribution and completion of applications for the Food Assistance Program (formerly food stamps).

Categories

Certificates/Forms Assistance
Specialized Information and Referral
Free legal assistance with civil legal problems involving basic necessities for low-income individuals in all 99 Iowa counties. Assistance ranges from providing counsel and advice to representation before various agencies and courts.

Community legal education presentations offered, as well as over 20 printed booklets on various legal topics; a wide variety of legal education materials are also available on the website.

Legal services are provided in all civil legal areas, including:
Consumer/Finance - debt collection, repossession, garnishment, contracts/warranties, predatory lending, and public utilities (including utility disconnection or shut off notices).

Education - expulsion/suspension, special education, learning disabilities, school fees, access, vocational education, and student financial aid.

Employment - employment discrimination, wage claims, earned income tax credit, and taxes.

Family - adoption, custody, visitation, guardianship, domestic abuse, human trafficking and exploitation, family violence (child abuse, elder abuse, battered women/men), including assistance with restraining orders, and child support.

Health - Medicaid, Medicare, government children's health insurance programs, long term health care facilities, nursing homes, supplemental medical insurance, and hospital care.

Housing - federally subsidized housing, homeownership, real property, landlord/tenant, public housing, mobile homes, housing discrimination, foreclosures, forfeitures, and mortgage predatory lending practices.

Benefit Programs - ADFC/FIP, Social Security, food stamps, Social Security Disability (SSD), Supplemental Security Income (SSI), unemployment compensation, veterans benefits, FEMA, government benefits, and utility assistance applications.

Individual Rights - mental health, disability rights, civil rights, human trafficking, AIDS/HIV issues, assistive devices, and institutional confinement.

End of Life Planning - wills, living wills, advance directives, and power of attorney.

Drivers License.

Advocacy and legal assistance for people with disabilities, people with Alzheimer's disease, people with brain injury, people with mental illness, children, migrants, and veterans.

Categories

Certificates/Forms Assistance
Labor and Employment Law
Discrimination Assistance
Human Trafficking Legal Assistance
Welfare Rights Assistance
Legal Representation
Child Custody/Visitation Assistance
Legal Information Services
Adoption Legal Services
Protective/Restraining Orders
Protection and Advocacy for Individuals With Disabilities
School System Advocacy
General Legal Aid
Advance Medical Directives
Tax Information
Child Support Assistance/Enforcement
Veteran Benefits Assistance
Consumer Law
Will Preparation Assistance
Patient Rights Assistance
Debt Management
Domestic/Family Violence Legal Services
Landlord/Tenant Assistance
Educational Outreach Program, including providing and preparing immigration forms, case investigations, and consultations on immigration issues. Also provides employer seminars, training, and workshops on immigrations documents and diversity.

Categories

Certificates/Forms Assistance
Immigration/Naturalization Legal Services
Free legal assistance with civil legal problems involving basic necessities for low-income individuals in all 99 Iowa counties. Assistance ranges from providing counsel and advice to representation before various agencies and courts.

Community legal education presentations offered, as well as over 20 printed booklets on various legal topics; a wide variety of legal education materials are also available on the website.

Legal services are provided in all civil legal areas, including:
Consumer/Finance - debt collection, repossession, garnishment, contracts/warranties, predatory lending, and public utilities (including utility disconnection or shut off notices).

Education - expulsion/suspension, special education, learning disabilities, school fees, access, vocational education, and student financial aid.

Employment - employment discrimination, wage claims, earned income tax credit, and taxes.

Family - adoption, custody, visitation, guardianship, domestic abuse, human trafficking and exploitation, family violence (child abuse, elder abuse, battered women/men), including assistance with restraining orders, and child support.

Health - Medicaid, Medicare, government children's health insurance programs, long term health care facilities, nursing homes, supplemental medical insurance, and hospital care.

Housing - federally subsidized housing, homeownership, real property, landlord/tenant, public housing, mobile homes, housing discrimination, foreclosures, forfeitures, and mortgage predatory lending practices.

Benefit Programs - ADFC/FIP, Social Security, food stamps, Social Security Disability (SSD), Supplemental Security Income (SSI), unemployment compensation, veterans benefits, FEMA, government benefits, and utility assistance applications.

Individual Rights - mental health, disability rights, civil rights, human trafficking, AIDS/HIV issues, assistive devices, and institutional confinement.

End of Life Planning - wills, living wills, advance directives, and power of attorney.

Drivers License.

Advocacy and legal assistance for people with disabilities, people with Alzheimer's disease, people with brain injury, people with mental illness, children, migrants, and veterans.

Categories

Certificates/Forms Assistance
Labor and Employment Law
Discrimination Assistance
Human Trafficking Legal Assistance
Welfare Rights Assistance
Legal Representation
Child Custody/Visitation Assistance
Legal Information Services
Adoption Legal Services
Protective/Restraining Orders
Protection and Advocacy for Individuals With Disabilities
School System Advocacy
General Legal Aid
Advance Medical Directives
Tax Information
Child Support Assistance/Enforcement
Veteran Benefits Assistance
Consumer Law
Will Preparation Assistance
Patient Rights Assistance
Debt Management
Domestic/Family Violence Legal Services
Landlord/Tenant Assistance
Provides legal representation in civil cases for low-income eligible Story County residents. Services include civil protective orders (domestic, sexual, and elder abuse), dissolution of marriage, child custody, visitation, will, power of attorney, paternity, guardianship, conservatorship, debtor/creditor, landlord/tenant, unemployment benefits appeals.

Categories

Child Support Assistance/Enforcement
Child Custody/Visitation Assistance
Will Preparation Assistance
Certificates/Forms Assistance
Protective/Restraining Orders
Consumer Law
Unemployment Insurance Benefits Assistance
Domestic/Family Violence Legal Services
Legal Representation
Labor and Employment Law
Landlord/Tenant Assistance
Advance Medical Directives
General Legal Aid

Assistance with applying for benefits and services, including Medicare, Medicaid, SNAP, and discounted license plate sticker program. Referrals to other community partners for assistance when applicable.

Categories

Medicare Information/Counseling
Certificates/Forms Assistance
Food Stamps/SNAP
Medicaid Information/Counseling