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Offers assistance in filling out rent rebate forms.

Assists low-income individuals and families in completing the Supplemental Nutrition Assistance Program (SNAP) application over the phone. Upon approval, SNAP provides monthly funds for buying groceries. The Hotline can also assist callers in finding a local pantry for immediate food needs.

Access to the agency's digital devices for the purposes of making and attending virtual medical and mental health appointments. Individuals can receive assistance to apply for mental health services with licensed professionals through our partner Lutheran Family Services. Staff can assist in applying for services. Assists individuals who need help applying for Medicaid so that they have easier access to the healthcare they need.
Free legal assistance with civil legal problems involving basic necessities for low-income individuals in all 99 Iowa counties. Assistance ranges from providing counsel and advice to representation before various agencies and courts.

Community legal education presentations offered, as well as over 20 printed booklets on various legal topics; a wide variety of legal education materials are also available on the website.

Legal services are provided in all civil legal areas, including:
Consumer/Finance - debt collection, repossession, garnishment, contracts/warranties, predatory lending, and public utilities (including utility disconnection or shut off notices).

Education - expulsion/suspension, special education, learning disabilities, school fees, access, vocational education, and student financial aid.

Employment - employment discrimination, wage claims, earned income tax credit, and taxes.

Family - adoption, custody, visitation, guardianship, domestic abuse, human trafficking and exploitation, family violence (child abuse, elder abuse, battered women/men), including assistance with restraining orders, and child support.

Health - Medicaid, Medicare, government children's health insurance programs, long term health care facilities, nursing homes, supplemental medical insurance, and hospital care.

Housing - federally subsidized housing, homeownership, real property, landlord/tenant, public housing, mobile homes, housing discrimination, foreclosures, forfeitures, and mortgage predatory lending practices.

Benefit Programs - ADFC/FIP, Social Security, food stamps, Social Security Disability (SSD), Supplemental Security Income (SSI), unemployment compensation, veterans benefits, FEMA, government benefits, and utility assistance applications.

Individual Rights - mental health, disability rights, civil rights, human trafficking, AIDS/HIV issues, assistive devices, and institutional confinement.

End of Life Planning - wills, living wills, advance directives, and power of attorney.

Drivers License.

Advocacy and legal assistance for people with disabilities, people with Alzheimer's disease, people with brain injury, people with mental illness, children, migrants, and veterans.

Categories

Will Preparation Assistance
Legal Representation
Protective/Restraining Orders
Veteran Benefits Assistance
Protection and Advocacy for Individuals With Disabilities
General Legal Aid
Discrimination Assistance
Debt Management
Patient Rights Assistance
Certificates/Forms Assistance
Advance Medical Directives
Child Custody/Visitation Assistance
Labor and Employment Law
Legal Information Services
Landlord/Tenant Assistance
Consumer Law
Tax Information
Child Support Assistance/Enforcement
Domestic/Family Violence Legal Services
Adoption Legal Services
Welfare Rights Assistance
Human Trafficking Legal Assistance
School System Advocacy
Assistance with information, referral, distribution and completion of applications for the Food Assistance Program (formerly food stamps).

Categories

Certificates/Forms Assistance
Specialized Information and Referral
Assistance with information, referral, distribution and completion of applications for the Food Assistance Program (formerly food stamps).

Categories

Certificates/Forms Assistance
Specialized Information and Referral
Access to the agency's digital devices for the purposes of making and attending virtual medical and mental health appointments. Individuals can receive assistance to apply for mental health services with licensed professionals through our partner Lutheran Family Services. Staff can assist in applying for services. Assists individuals who need help applying for Medicaid so that they have easier access to the healthcare they need.
Free legal assistance with civil legal problems involving basic necessities for low-income individuals in all 99 Iowa counties. Assistance ranges from providing counsel and advice to representation before various agencies and courts.

Community legal education presentations offered, as well as over 20 printed booklets on various legal topics; a wide variety of legal education materials are also available on the website.

Legal services are provided in all civil legal areas, including:
Consumer/Finance - debt collection, repossession, garnishment, contracts/warranties, predatory lending, and public utilities (including utility disconnection or shut off notices).

Education - expulsion/suspension, special education, learning disabilities, school fees, access, vocational education, and student financial aid.

Employment - employment discrimination, wage claims, earned income tax credit, and taxes.

Family - adoption, custody, visitation, guardianship, domestic abuse, human trafficking and exploitation, family violence (child abuse, elder abuse, battered women/men), including assistance with restraining orders, and child support.

Health - Medicaid, Medicare, government children's health insurance programs, long term health care facilities, nursing homes, supplemental medical insurance, and hospital care.

Housing - federally subsidized housing, homeownership, real property, landlord/tenant, public housing, mobile homes, housing discrimination, foreclosures, forfeitures, and mortgage predatory lending practices.

Benefit Programs - ADFC/FIP, Social Security, food stamps, Social Security Disability (SSD), Supplemental Security Income (SSI), unemployment compensation, veterans benefits, FEMA, government benefits, and utility assistance applications.

Individual Rights - mental health, disability rights, civil rights, human trafficking, AIDS/HIV issues, assistive devices, and institutional confinement.

End of Life Planning - wills, living wills, advance directives, and power of attorney.

Drivers License.

Advocacy and legal assistance for people with disabilities, people with Alzheimer's disease, people with brain injury, people with mental illness, children, migrants, and veterans.

Categories

Will Preparation Assistance
Legal Representation
Protective/Restraining Orders
Veteran Benefits Assistance
Protection and Advocacy for Individuals With Disabilities
General Legal Aid
Discrimination Assistance
Debt Management
Patient Rights Assistance
Certificates/Forms Assistance
Advance Medical Directives
Child Custody/Visitation Assistance
Labor and Employment Law
Legal Information Services
Landlord/Tenant Assistance
Consumer Law
Tax Information
Child Support Assistance/Enforcement
Domestic/Family Violence Legal Services
Adoption Legal Services
Welfare Rights Assistance
Human Trafficking Legal Assistance
School System Advocacy
Helps clients fill out paperwork, read mail, fill out applications, create resumes, and make phone calls.
Access to the agency's digital devices for the purposes of making and attending virtual medical and mental health appointments. Individuals can receive assistance to apply for mental health services with licensed professionals through our partner Lutheran Family Services. Staff can assist in applying for services. Assists individuals who need help applying for Medicaid so that they have easier access to the healthcare they need.
Case managers assist families and individuals experiencing a personal crisis. Information and referrals provided for a variety of needs. Direct services include budgeting, funeral assistance, elder care services, and application/forms assistance for tribal and government programs.

Categories

Certificates/Forms Assistance
Native American General Assistance
Case/Care Management
Burial/Cremation Expense Assistance
Personal Financial Counseling
Provides legal representation in civil cases for low-income eligible Story County residents. Services include civil protective orders (domestic, sexual, and elder abuse), dissolution of marriage, child custody, visitation, will, power of attorney, paternity, guardianship, conservatorship, debtor/creditor, landlord/tenant, unemployment benefits appeals.

Categories

Domestic/Family Violence Legal Services
Protective/Restraining Orders
Certificates/Forms Assistance
Unemployment Insurance Benefits Assistance
Advance Medical Directives
Landlord/Tenant Assistance
Child Custody/Visitation Assistance
Will Preparation Assistance
Child Support Assistance/Enforcement
Legal Representation
General Legal Aid
Consumer Law
Labor and Employment Law
SNAP (food stamps) application assistance.
Provides assistance with completing advance directive documents such as a Living Wills or Medical Power of Attorney. These documents help make wishes known up front, regarding any future medical treatment and care, should the individual become unable to voice their needs.
Case managers assist families and individuals experiencing a personal crisis. Information and referrals provided for a variety of needs. Direct services include budgeting, funeral assistance, elder care services, and application/forms assistance for tribal and government programs.

Categories

Certificates/Forms Assistance
Native American General Assistance
Case/Care Management
Burial/Cremation Expense Assistance
Personal Financial Counseling
Access to the agency's digital devices for the purposes of making and attending virtual medical and mental health appointments. Individuals can receive assistance to apply for mental health services with licensed professionals through our partner Lutheran Family Services. Staff can assist in applying for services. Assists individuals who need help applying for Medicaid so that they have easier access to the healthcare they need.
GED (General Education Development) and ABE (Adult Basic Education) classes for those seeking to obtain their high school equivalency diploma.

ESL (English as a Second Language) classes are 'open entry' throughout the year, providing instruction in English speaking, reading, writing, and listening for adults who range in ability from absolute non-speakers of English to those who are nearly fluent.

College enrollment services:
Academic Advising provides assistance with the entry and re-entry into college (2 year or 4 year institutions), information about post-secondary education, assistance with the college application process, and assistance preparing for college entrance examinations (SAT, ACT, and Compass).

Financial Aid offers information about financial aid opportunities, assistance with completing the Free Application for Federal Student Aid (FASFA), and scholarship search.

Categories

Guidance and Counseling
English as a Second Language
Adult Basic Education
Certificates/Forms Assistance
High School Equivalency/GED Test Instruction
Increases awareness of public benefits to emergency food recipients, provides assistance to new applicants and help determining eligibility, provides assistance for current recipient recertification, and works alongside agencies to continue outreach efforts.

(A household is anyone/everyone who purchases food and prepares meals together more than 90% of the time)
Free legal assistance with civil legal problems involving basic necessities for low-income individuals in all 99 Iowa counties. Assistance ranges from providing counsel and advice to representation before various agencies and courts.

Community legal education presentations offered, as well as over 20 printed booklets on various legal topics; a wide variety of legal education materials are also available on the website.

Legal services are provided in all civil legal areas, including:
Consumer/Finance - debt collection, repossession, garnishment, contracts/warranties, predatory lending, and public utilities (including utility disconnection or shut off notices).

Education - expulsion/suspension, special education, learning disabilities, school fees, access, vocational education, and student financial aid.

Employment - employment discrimination, wage claims, earned income tax credit, and taxes.

Family - adoption, custody, visitation, guardianship, domestic abuse, human trafficking and exploitation, family violence (child abuse, elder abuse, battered women/men), including assistance with restraining orders, and child support.

Health - Medicaid, Medicare, government children's health insurance programs, long term health care facilities, nursing homes, supplemental medical insurance, and hospital care.

Housing - federally subsidized housing, homeownership, real property, landlord/tenant, public housing, mobile homes, housing discrimination, foreclosures, forfeitures, and mortgage predatory lending practices.

Benefit Programs - ADFC/FIP, Social Security, food stamps, Social Security Disability (SSD), Supplemental Security Income (SSI), unemployment compensation, veterans benefits, FEMA, government benefits, and utility assistance applications.

Individual Rights - mental health, disability rights, civil rights, human trafficking, AIDS/HIV issues, assistive devices, and institutional confinement.

End of Life Planning - wills, living wills, advance directives, and power of attorney.

Drivers License.

Advocacy and legal assistance for people with disabilities, people with Alzheimer's disease, people with brain injury, people with mental illness, children, migrants, and veterans.

Categories

Will Preparation Assistance
Legal Representation
Protective/Restraining Orders
Veteran Benefits Assistance
Protection and Advocacy for Individuals With Disabilities
General Legal Aid
Discrimination Assistance
Debt Management
Patient Rights Assistance
Certificates/Forms Assistance
Advance Medical Directives
Child Custody/Visitation Assistance
Labor and Employment Law
Legal Information Services
Landlord/Tenant Assistance
Consumer Law
Tax Information
Child Support Assistance/Enforcement
Domestic/Family Violence Legal Services
Adoption Legal Services
Welfare Rights Assistance
Human Trafficking Legal Assistance
School System Advocacy

Education and assistance for Medicare beneficiaries. Homestead exemptions filing assistance.

Categories

Tax Information
Certificates/Forms Assistance
Medicare Information/Counseling
Application assistance to low-income, disabled, and elderly individuals in filling out Iowa rent reimbursement forms. Appointments may be made by phone January-April.
Access to the agency's digital devices for the purposes of making and attending virtual medical and mental health appointments. Individuals can receive assistance to apply for mental health services with licensed professionals through our partner Lutheran Family Services. Staff can assist in applying for services. Assists individuals who need help applying for Medicaid so that they have easier access to the healthcare they need.
Educational Outreach Program, including providing and preparing immigration forms, case investigations, and consultations on immigration issues. Also provides employer seminars, training, and workshops on immigrations documents and diversity.

Categories

Certificates/Forms Assistance
Immigration/Naturalization Legal Services
Self-help center providing legal guidance and resources to people who are representing themselves in court.

Legal advice and brief services provided by attorneys and paralegals. Attorneys do not provide court representation.

One on one assistance, information on what to expect during court proceedings, and review of completed court forms to ensure accuracy before entering court.

Assists walk-in clients with divorce, durable power of attorney, enforcement of child support, enforcement of visitation, child support modification, name change, conviction set aside, and protection orders.

Self-help clinics offered on a variety of legal subjects. Visit website to see if a clinic will be held soon related to a specific legal problem.

Categories

Certificates/Forms Assistance
Legal Information Services
Child Custody/Visitation Assistance
General Legal Aid
Legal Counseling
Domestic/Family Violence Legal Services
Access to the agency's digital devices for the purposes of making and attending virtual medical and mental health appointments. Individuals can receive assistance to apply for mental health services with licensed professionals through our partner Lutheran Family Services. Staff can assist in applying for services. Assists individuals who need help applying for Medicaid so that they have easier access to the healthcare they need.