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Visits the homes as requested to identify needs and provide assist in getting the services required including completing various application forms, such as Medicare, Medicaid, Income Tax, Benefits Access Applications, and Insurance forms.

Offers resources, application assistance, and case management for immigrants of a variety of language and cultural backgrounds in a manner consistent with their immigration status concerns and language needs.

Case managers assist families and individuals experiencing a personal crisis. Information and referrals provided for a variety of needs. Direct services include budgeting, funeral assistance, elder care services, and application/forms assistance for tribal and government programs.

Categories

Personal Financial Counseling
Case/Care Management
Certificates/Forms Assistance
Burial/Cremation Expense Assistance
Native American General Assistance
GED (General Education Development) and ABE (Adult Basic Education) classes for those seeking to obtain their high school equivalency diploma.

ESL (English as a Second Language) classes are 'open entry' throughout the year, providing instruction in English speaking, reading, writing, and listening for adults who range in ability from absolute non-speakers of English to those who are nearly fluent.

College enrollment services:
Academic Advising provides assistance with the entry and re-entry into college (2 year or 4 year institutions), information about post-secondary education, assistance with the college application process, and assistance preparing for college entrance examinations (SAT, ACT, and Compass).

Financial Aid offers information about financial aid opportunities, assistance with completing the Free Application for Federal Student Aid (FASFA), and scholarship search.

Categories

College/University Entrance Support
Adult Basic Education
Certificates/Forms Assistance
College/University Entrance Examination Preparation
English as a Second Language
High School Equivalency/GED Test Instruction
The Jail Diversion Program is offered to individuals in Jasper and Poweshiek Counties who are in contact with the criminal justice system because of a mental health or co-occurring disorder. Participation in the Jail Diversion Program is voluntary.

Program staff are able to assist with locating housing, applying for community assistance programs, locating employment, budgeting, promoting independent living skills and identifying and intervening where there are gaps in care. Staff also provide goal-related transportation.

Categories

Diversion Programs
Certificates/Forms Assistance
Independent Living Skills Instruction
Helps connect parents with community resources to help them and their families thrive.

Examples of community resources for families can include:
-- SNAP or Medicaid enrollment
-- Food pantries
-- Rent/Mortgage payment assistance
-- Utility assistance
-- Clothing/Household goods
-- Mental Health support
-- Employment

Categories

Certificates/Forms Assistance
Comprehensive Information and Referral
Assistance with information, referral, distribution and completion of applications for the Food Assistance Program (formerly food stamps).

Categories

Specialized Information and Referral
Certificates/Forms Assistance
Access to the agency's digital devices for the purposes of making and attending virtual medical and mental health appointments. Individuals can receive assistance to apply for mental health services with licensed professionals through our partner Lutheran Family Services. Staff can assist in applying for services. Assists individuals who need help applying for Medicaid so that they have easier access to the healthcare they need.

Provides serves only for the homeless and/or recently incarcerated individuals.

Assists with job applications only, applying for social security and paying for a State ID and/or birth certificate.

Free Tattoo Removal Program.

Categories

Ex-Offender Employment Programs
Identification Cards
Certificates/Forms Assistance

Assistance with applying for benefits and services, including Medicare, Medicaid, SNAP, and discounted license plate sticker program. Referrals to other community partners for assistance when applicable.

Categories

Certificates/Forms Assistance
Medicare Information/Counseling
Medicaid Information/Counseling
Food Stamps/SNAP

Provides free legal advice, brief service and representation to low-income people on areas such as: consumer law, family law, housing law, public benefits, disability benefits, employment/unemployment, public benefits, clearing a criminal history and educational rights.

After contacting one of the hotlines, cases may be referred to Legal Aid local offices for extended representation.

Private Attorney Involvement Program links clients to attorneys in their local area for free legal services in family law matters.

Taxpayer clinics educate low-income taxpayers about their tax rights and responsibilities and how to file for low-income tax credit.

Homeless Assistance Project (Douglas and Lancaster Counties) provides assistance with family law, child support modification, bankruptcy, license revocation, and disability claims.

Migrant Worker program provides civil legal services to migrant farm workers.

Housing counseling assists people who are homeless by making referrals and assessing their legal needs. Assists renters who are having problems getting things fixed, need help with landlord issues, or are facing eviction; work with HUD issues; assist home buyers or home owners with questions, etc.

Assists in the following areas, in addition to the programs already noted: Bankruptcy, Foreclosure, Landlord-Tenant, Utility Shutoffs, Public Benefits, Unemployment, Family Law (including Divorce, Custody/Visitation, Child Support, Domestic Abuse).

Categories

General Legal Aid
Will Preparation Assistance
Child Custody/Visitation Assistance
Domestic/Family Violence Legal Services
Labor and Employment Law
Debt Management
Landlord/Tenant Assistance
Housing Counseling
Legal Information Services
Welfare Rights Assistance
Child Support Assistance/Enforcement
Advance Medical Directives
Tax Information
Legal Representation
Elder Law
Legal Counseling
Certificates/Forms Assistance
Assistance with information, referral, distribution and completion of applications for the Food Assistance Program (formerly food stamps).

Categories

Specialized Information and Referral
Certificates/Forms Assistance
Access to the agency's digital devices for the purposes of making and attending virtual medical and mental health appointments. Individuals can receive assistance to apply for mental health services with licensed professionals through our partner Lutheran Family Services. Staff can assist in applying for services. Assists individuals who need help applying for Medicaid so that they have easier access to the healthcare they need.
Access to the agency's digital devices for the purposes of making and attending virtual medical and mental health appointments. Individuals can receive assistance to apply for mental health services with licensed professionals through our partner Lutheran Family Services. Staff can assist in applying for services. Assists individuals who need help applying for Medicaid so that they have easier access to the healthcare they need.

Assists low-income individuals and families in completing the Supplemental Nutrition Assistance Program (SNAP) application over the phone. Upon approval, SNAP provides monthly funds for buying groceries. The Hotline can also assist callers in finding a local pantry for immediate food needs.

Offers resources, application assistance, and case management for immigrants of a variety of language and cultural backgrounds in a manner consistent with their immigration status concerns and language needs.

Free legal assistance with civil legal problems involving basic necessities for low-income individuals in all 99 Iowa counties. Assistance ranges from providing counsel and advice to representation before various agencies and courts.

Community legal education presentations offered, as well as over 20 printed booklets on various legal topics; a wide variety of legal education materials are also available on the website.

Legal services are provided in all civil legal areas, including:
Consumer/Finance - debt collection, repossession, garnishment, contracts/warranties, predatory lending, and public utilities (including utility disconnection or shut off notices).

Education - expulsion/suspension, special education, learning disabilities, school fees, access, vocational education, and student financial aid.

Employment - employment discrimination, wage claims, earned income tax credit, and taxes.

Family - adoption, custody, visitation, guardianship, domestic abuse, human trafficking and exploitation, family violence (child abuse, elder abuse, battered women/men), including assistance with restraining orders, and child support.

Health - Medicaid, Medicare, government children's health insurance programs, long term health care facilities, nursing homes, supplemental medical insurance, and hospital care.

Housing - federally subsidized housing, homeownership, real property, landlord/tenant, public housing, mobile homes, housing discrimination, foreclosures, forfeitures, and mortgage predatory lending practices.

Benefit Programs - ADFC/FIP, Social Security, food stamps, Social Security Disability (SSD), Supplemental Security Income (SSI), unemployment compensation, veterans benefits, FEMA, government benefits, and utility assistance applications.

Individual Rights - mental health, disability rights, civil rights, human trafficking, AIDS/HIV issues, assistive devices, and institutional confinement.

End of Life Planning - wills, living wills, advance directives, and power of attorney.

Drivers License.

Advocacy and legal assistance for people with disabilities, people with Alzheimer's disease, people with brain injury, people with mental illness, children, migrants, and veterans.

Categories

Debt Management
Child Custody/Visitation Assistance
Protective/Restraining Orders
Consumer Law
Child Support Assistance/Enforcement
Adoption Legal Services
Patient Rights Assistance
Welfare Rights Assistance
Certificates/Forms Assistance
General Legal Aid
Landlord/Tenant Assistance
Tax Information
Labor and Employment Law
Will Preparation Assistance
Veteran Benefits Assistance
School System Advocacy
Domestic/Family Violence Legal Services
Advance Medical Directives
Protection and Advocacy for Individuals With Disabilities
Legal Information Services
Legal Representation
Human Trafficking Legal Assistance
Discrimination Assistance

Staff help individuals determine their eligibility and assist their applications for the programs that the pharmaceutical companies have for the uninsured/under-insured. Also offers additional assistance with immediate medication costs/co-pays, depending on the situation.

Categories

Medical Expense Assistance
Certificates/Forms Assistance
Free legal assistance with civil legal problems involving basic necessities for low-income individuals in all 99 Iowa counties. Assistance ranges from providing counsel and advice to representation before various agencies and courts.

Community legal education presentations offered, as well as over 20 printed booklets on various legal topics; a wide variety of legal education materials are also available on the website.

Legal services are provided in all civil legal areas, including:
Consumer/Finance - debt collection, repossession, garnishment, contracts/warranties, predatory lending, and public utilities (including utility disconnection or shut off notices).

Education - expulsion/suspension, special education, learning disabilities, school fees, access, vocational education, and student financial aid.

Employment - employment discrimination, wage claims, earned income tax credit, and taxes.

Family - adoption, custody, visitation, guardianship, domestic abuse, human trafficking and exploitation, family violence (child abuse, elder abuse, battered women/men), including assistance with restraining orders, and child support.

Health - Medicaid, Medicare, government children's health insurance programs, long term health care facilities, nursing homes, supplemental medical insurance, and hospital care.

Housing - federally subsidized housing, homeownership, real property, landlord/tenant, public housing, mobile homes, housing discrimination, foreclosures, forfeitures, and mortgage predatory lending practices.

Benefit Programs - ADFC/FIP, Social Security, food stamps, Social Security Disability (SSD), Supplemental Security Income (SSI), unemployment compensation, veterans benefits, FEMA, government benefits, and utility assistance applications.

Individual Rights - mental health, disability rights, civil rights, human trafficking, AIDS/HIV issues, assistive devices, and institutional confinement.

End of Life Planning - wills, living wills, advance directives, and power of attorney.

Drivers License.

Advocacy and legal assistance for people with disabilities, people with Alzheimer's disease, people with brain injury, people with mental illness, children, migrants, and veterans.

Categories

Debt Management
Child Custody/Visitation Assistance
Protective/Restraining Orders
Consumer Law
Child Support Assistance/Enforcement
Adoption Legal Services
Patient Rights Assistance
Welfare Rights Assistance
Certificates/Forms Assistance
General Legal Aid
Landlord/Tenant Assistance
Tax Information
Labor and Employment Law
Will Preparation Assistance
Veteran Benefits Assistance
School System Advocacy
Domestic/Family Violence Legal Services
Advance Medical Directives
Protection and Advocacy for Individuals With Disabilities
Legal Information Services
Legal Representation
Human Trafficking Legal Assistance
Discrimination Assistance
Federally-trained Certified Application Counselors (CACs) on staff to assist with questions about Medicaid, SHIP and the Affordable Care Act. CACs are available to meet to provide a consultation and assist with the enrollment process.

Categories

Medicare Information/Counseling
Affordable Care Act Insurance Information/Counseling
Certificates/Forms Assistance
Welfare Rights Assistance

Assistance with applying for benefits and services, including Medicare, Medicaid, SNAP, and discounted license plate sticker program. Referrals to other community partners for assistance when applicable.

Categories

Certificates/Forms Assistance
Medicare Information/Counseling
Medicaid Information/Counseling
Food Stamps/SNAP
Assistance with information, referral, distribution and completion of applications for the Food Assistance Program (formerly food stamps).

Categories

Specialized Information and Referral
Certificates/Forms Assistance
Access to the agency's digital devices for the purposes of making and attending virtual medical and mental health appointments. Individuals can receive assistance to apply for mental health services with licensed professionals through our partner Lutheran Family Services. Staff can assist in applying for services. Assists individuals who need help applying for Medicaid so that they have easier access to the healthcare they need.

Provides free legal advice, brief service and representation to low-income people on areas such as: consumer law, family law, housing law, public benefits, disability benefits, employment/unemployment, public benefits, clearing a criminal history and educational rights.

After contacting one of the hotlines, cases may be referred to Legal Aid local offices for extended representation.

Private Attorney Involvement Program links clients to attorneys in their local area for free legal services in family law matters.

Taxpayer clinics educate low-income taxpayers about their tax rights and responsibilities and how to file for low-income tax credit.

Homeless Assistance Project (Douglas and Lancaster Counties) provides assistance with family law, child support modification, bankruptcy, license revocation, and disability claims.

Migrant Worker program provides civil legal services to migrant farm workers.

Housing counseling assists people who are homeless by making referrals and assessing their legal needs. Assists renters who are having problems getting things fixed, need help with landlord issues, or are facing eviction; work with HUD issues; assist home buyers or home owners with questions, etc.

Assists in the following areas, in addition to the programs already noted: Bankruptcy, Foreclosure, Landlord-Tenant, Utility Shutoffs, Public Benefits, Unemployment, Family Law (including Divorce, Custody/Visitation, Child Support, Domestic Abuse).

Categories

General Legal Aid
Will Preparation Assistance
Child Custody/Visitation Assistance
Domestic/Family Violence Legal Services
Labor and Employment Law
Debt Management
Landlord/Tenant Assistance
Housing Counseling
Legal Information Services
Welfare Rights Assistance
Child Support Assistance/Enforcement
Advance Medical Directives
Tax Information
Legal Representation
Elder Law
Legal Counseling
Certificates/Forms Assistance

Case management for immigrant and refugees. Assists or refers with job applications, housing applications, DHS applications, medical applications, agency referrals, notarizations, and more.