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Certified Application Counselors help clients find healthcare coverage that fits their needs.

Categories

General Health Insurance Information/Counseling
Affordable Care Act Insurance Information/Counseling
Medicaid Information/Counseling

Peer Advocates are volunteers aged 60 and older who provide assistance to seniors, also aged 60 and older, with a variety of needs, concerns, and questions. Services include emotional support and companionship, assistance with the Rent Reimbursement program through DHHS by helping with online or paper form applications (a one-time annual program for eligible individuals), and guidance through the SHIIP program, which includes drug plan, Medicare Advantage, or supplemental plan comparisons, as well as education for new Medicare enrollees.

Can also offer information and counseling on long-term care insurance, helping individuals evaluate benefit plans, select suitable policies, or explore alternatives. While not directly providing meals, they can connect seniors to resources like home-delivered meal programs for those who face challenges in meal preparation or access. Peer Advocates also play a role in senior advocacy, supporting efforts to protect and promote the rights and interests of older adults.

Categories

Medicare Information/Counseling
General Health Insurance Information/Counseling
Home Delivered Meals
Medicaid Information/Counseling
Long Term Care Insurance Information/Counseling
Senior Advocacy Groups
Peer Counseling

Legal service program that helps:

- Individuals and families obtain and maintain Medicaid and Medicare and obtain coverage for services needed.

- With medical assistance denials, terminations, spend down issues (Medicaid, Medicare).

- Older adults and people with disabilities get the help needed to remain in their own home or secure coverage for long-term care.

- Older adults and people with disabilities establish powers of attorney.

- With nursing home discharges.

- Family members obtain guardianship or other legal authority to care for loved ones.

- People with HIV/AIDS obtain care and services.

Categories

Elder Law
Medicaid Information/Counseling
General Benefits and Services Assistance
Health Related Advocacy Groups

Legal service program that helps:

- Individuals and families obtain and maintain Medicaid and Medicare and obtain coverage for services needed.

- With medical assistance denials, terminations, spend down issues (Medicaid, Medicare).

- Older adults and people with disabilities get the help needed to remain in their own home or secure coverage for long-term care.

- Older adults and people with disabilities establish powers of attorney.

- With nursing home discharges.

- Family members obtain guardianship or other legal authority to care for loved ones.

- People with HIV/AIDS obtain care and services.

Categories

Elder Law
Medicaid Information/Counseling
General Benefits and Services Assistance
Health Related Advocacy Groups

Provides information, assistance, and referrals for challenges seniors face with independent living.

Assists seniors with Medicare enrollments and Part D changes (SHIP), Medicaid enrollment and recertification, SNAP applications, LIHEAP applications, and referrals to community programs that would be useful to seniors, including food assistance, mental health needs/counseling, transitioning to senior housing, assisted living, or skilled nursing facilities.

Categories

Specialized Information and Referral
General Benefits and Services Assistance
Medicare Information/Counseling
Geriatric Counseling
Medicaid Information/Counseling

Helps sort out the complicated puzzle of Medicare, Medicaid, pharmaceutical assistance, and supplemental health insurance. Certified SHAP counselors can guide seniors to health care plans that include their doctor, cover their medications, and are affordable.

Categories

Medicaid Information/Counseling
Long Term Care Insurance Information/Counseling
Medicare Information/Counseling

Provides education and assistance to facilitate enrollment of county residents in health insurance through the Marketplace or ACA health insurance and Medicaid.

People in need of assistance due to language barriers, technology disadvantages, or a lack of understanding of health insurance can arrange to talk to an enrollment assister.

Categories

Medicaid Information/Counseling
Affordable Care Act Insurance Information/Counseling

Legal service program that helps:

- Individuals and families obtain and maintain Medicaid and Medicare and obtain coverage for services needed.

- With medical assistance denials, terminations, spend down issues (Medicaid, Medicare).

- Older adults and people with disabilities get the help needed to remain in their own home or secure coverage for long-term care.

- Older adults and people with disabilities establish powers of attorney.

- With nursing home discharges.

- Family members obtain guardianship or other legal authority to care for loved ones.

- People with HIV/AIDS obtain care and services.

Categories

Elder Law
Medicaid Information/Counseling
General Benefits and Services Assistance
Health Related Advocacy Groups

Legal service program that helps:

- Individuals and families obtain and maintain Medicaid and Medicare and obtain coverage for services needed.

- With medical assistance denials, terminations, spend down issues (Medicaid, Medicare).

- Older adults and people with disabilities get the help needed to remain in their own home or secure coverage for long-term care.

- Older adults and people with disabilities establish powers of attorney.

- With nursing home discharges.

- Family members obtain guardianship or other legal authority to care for loved ones.

- People with HIV/AIDS obtain care and services.

Categories

Elder Law
Medicaid Information/Counseling
General Benefits and Services Assistance
Health Related Advocacy Groups

Legal service program that helps:

- Individuals and families obtain and maintain Medicaid and Medicare and obtain coverage for services needed.

- With medical assistance denials, terminations, spend down issues (Medicaid, Medicare).

- Older adults and people with disabilities get the help needed to remain in their own home or secure coverage for long-term care.

- Older adults and people with disabilities establish powers of attorney.

- With nursing home discharges.

- Family members obtain guardianship or other legal authority to care for loved ones.

- People with HIV/AIDS obtain care and services.

Categories

Elder Law
Medicaid Information/Counseling
General Benefits and Services Assistance
Health Related Advocacy Groups
Help consumers prepare electronic and paper applications to establish eligibility to enroll in coverage through the Health Insurance Marketplaces and potentially qualify for an insurance affordability program. Counselors are trained and certified to help individuals understand health coverage options and enroll in a plan.

Categories

Medicaid Information/Counseling
Affordable Care Act Insurance Information/Counseling

Legal service program that helps:

- Individuals and families obtain and maintain Medicaid and Medicare and obtain coverage for services needed.

- With medical assistance denials, terminations, spend down issues (Medicaid, Medicare).

- Older adults and people with disabilities get the help needed to remain in their own home or secure coverage for long-term care.

- Older adults and people with disabilities establish powers of attorney.

- With nursing home discharges.

- Family members obtain guardianship or other legal authority to care for loved ones.

- People with HIV/AIDS obtain care and services.

Categories

Elder Law
Medicaid Information/Counseling
General Benefits and Services Assistance
Health Related Advocacy Groups
Assists seniors regarding health insurance issues such as Medicare, Medicaid, Medicare supplemental insurance, long term care insurance, group health insurance, etc.

Categories

Long Term Care Insurance Information/Counseling
Medicaid Information/Counseling
Medicare Information/Counseling

Legal service program that helps:

- Individuals and families obtain and maintain Medicaid and Medicare and obtain coverage for services needed.

- With medical assistance denials, terminations, spend down issues (Medicaid, Medicare).

- Older adults and people with disabilities get the help needed to remain in their own home or secure coverage for long-term care.

- Older adults and people with disabilities establish powers of attorney.

- With nursing home discharges.

- Family members obtain guardianship or other legal authority to care for loved ones.

- People with HIV/AIDS obtain care and services.

Categories

Elder Law
Medicaid Information/Counseling
General Benefits and Services Assistance
Health Related Advocacy Groups

Provides various information and assistance to Immigrants and Hispanic individuals, including:

- Information and referral.

- Educational seminars addressing employment, housing, immigration and naturalization, financial literacy, health issues, and more.

- Job-seeking training and tips.

- Medicaid information and counseling.

- General benefits assistance.

Categories

Immigrant Benefits Assistance
Specialized Information and Referral
Medicaid Information/Counseling
Immigrant/Refugee Employment Programs

Certified Application Counselors help clients find healthcare coverage that fits their needs.

Categories

General Health Insurance Information/Counseling
Affordable Care Act Insurance Information/Counseling
Medicaid Information/Counseling

Assistance with applying for benefits and services, including Medicare, Medicaid, SNAP, and discounted license plate sticker program. Referrals to other community partners for assistance when applicable.

Categories

Medicare Information/Counseling
Certificates/Forms Assistance
Medicaid Information/Counseling
Food Stamps/SNAP

Assistance with applying for benefits and services, including Medicare, Medicaid, SNAP, and discounted license plate sticker program. Referrals to other community partners for assistance when applicable.

Categories

Medicare Information/Counseling
Certificates/Forms Assistance
Medicaid Information/Counseling
Food Stamps/SNAP
Supports individuals, family members, and/or significant others in their deliberations to determine care choices based on the individual's needs/preferences, values, and individual circumstances.

Categories

Case/Care Management
Long Term Care Options Counseling
Medicaid Information/Counseling
General Benefits and Services Assistance
Help consumers prepare electronic and paper applications to establish eligibility to enroll in coverage through the Health Insurance Marketplaces and potentially qualify for an insurance affordability program. Counselors are trained and certified to help individuals understand health coverage options and enroll in a plan.

Categories

Affordable Care Act Insurance Information/Counseling
Medicaid Information/Counseling
Benefits Outreach Program connects older Americans and their families to public and private benefits that support health and financial security; provides fact sheets for each state, Benefits QuickLINK on-line screening tool that connects people to programs in their community, and Prepare to Care planning guides for families who are, or may soon be, supporting parents and/or older relatives.

Categories

Medicaid Information/Counseling
General Health Insurance Information/Counseling
Long Term Care Insurance Information/Counseling
Medicare Information/Counseling

Provides information, counseling, and assistance to Medicare recipients living in Pella and surrounding areas. Trained staff and volunteers offer one-on-one guidance about Medicare, medicine, and other insurance options tailored to individual circumstances. Services include counseling on long-term care insurance, helping individuals evaluate benefit plans, select policies, or explore alternatives based on their needs.

Additionally, the program provides Medicaid information and counseling, offering guidance on eligibility requirements, application processes, benefits, managed care options, and the connections between Medicaid and Medicare. Support may include enrollment assistance and referrals to providers who accept State Medicaid health insurance. Free "Welcome to Medicare" seminars are also available, typically held in May and September.

Categories

Medicare Information/Counseling
Long Term Care Insurance Information/Counseling
General Health Insurance Information/Counseling
Medicaid Information/Counseling

Legal service program that helps:

- Individuals and families obtain and maintain Medicaid and Medicare and obtain coverage for services needed.

- With medical assistance denials, terminations, spend down issues (Medicaid, Medicare).

- Older adults and people with disabilities get the help needed to remain in their own home or secure coverage for long-term care.

- Older adults and people with disabilities establish powers of attorney.

- With nursing home discharges.

- Family members obtain guardianship or other legal authority to care for loved ones.

- People with HIV/AIDS obtain care and services.

Categories

Elder Law
Medicaid Information/Counseling
General Benefits and Services Assistance
Health Related Advocacy Groups
Provides information and assistance to people on Medicare. Trained, knowledgeable staff and volunteers provide one-on-one counseling and information about Medicare, Medicaid, and other health insurance options depending on individual circumstances.

Categories

General Health Insurance Information/Counseling
Medicaid Information/Counseling
Medicare Information/Counseling
Long Term Care Insurance Information/Counseling
Provides help with understanding Illinois residents' healthcare choices. Also helps find physicians who accept the Medical Card (Medicaid) and helps in determining what services are covered under Medicaid programs.

Categories

Medicaid Information/Counseling
Specialized Information and Referral
Physician Referrals