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Provides various information and assistance to Immigrants and Hispanic individuals, including:

- Information and referral.

- Educational seminars addressing employment, housing, immigration and naturalization, financial literacy, health issues, and more.

- Job-seeking training and tips.

- Medicaid information and counseling.

- General benefits assistance.

Provides information, assistance, and referrals for challenges seniors face with independent living.

Assists seniors with Medicare enrollments and Part D changes (SHIP), Medicaid enrollment and recertification, SNAP applications, LIHEAP applications, and referrals to community programs that would be useful to seniors, including food assistance, mental health needs/counseling, transitioning to senior housing, assisted living, or skilled nursing facilities.

Provides various information and assistance to Immigrants and Hispanic individuals, including:

- Information and referral.

- Educational seminars addressing employment, housing, immigration and naturalization, financial literacy, health issues, and more.

- Job-seeking training and tips.

- Medicaid information and counseling.

- General benefits assistance.

Provides information, counseling, and assistance to Medicare recipients living in Pella and surrounding areas. Trained  staff and volunteers offer one-on-one guidance about Medicare, medicine, and other insurance options tailored to individual circumstances. Services include counseling on long-term care insurance, helping individuals evaluate benefit plans, select policies, or explore alternatives based on their needs. 

Additionally, the program provides Medicaid information and counseling, offering guidance on eligibility requirements, application processes, benefits, managed care options, and the connections between Medicaid and Medicare. Support may include enrollment assistance and referrals to providers who accept State Medicaid health insurance. Free "Welcome to Medicare" seminars are also available, typically held in May and September.

Provides various information and assistance to Immigrants and Hispanic individuals, including:

- Information and referral.

- Educational seminars addressing employment, housing, immigration and naturalization, financial literacy, health issues, and more.

- Job-seeking training and tips.

- Medicaid information and counseling.

- General benefits assistance.

Legal service program that helps:

- Individuals and families obtain and maintain Medicaid and Medicare and obtain coverage for services needed.

- With medical assistance denials, terminations, spend down issues (Medicaid, Medicare).

- Older adults and people with disabilities get the help needed to remain in their own home or secure coverage for long-term care.

- Older adults and people with disabilities establish powers of attorney.

- With nursing home discharges.

- Family members obtain guardianship or other legal authority to care for loved ones.

- People with HIV/AIDS obtain care and services.

Legal service program that helps:

- Individuals and families obtain and maintain Medicaid and Medicare and obtain coverage for services needed.

- With medical assistance denials, terminations, spend down issues (Medicaid, Medicare).

- Older adults and people with disabilities get the help needed to remain in their own home or secure coverage for long-term care.

- Older adults and people with disabilities establish powers of attorney.

- With nursing home discharges.

- Family members obtain guardianship or other legal authority to care for loved ones.

- People with HIV/AIDS obtain care and services.

Helps consumers prepare electronic and paper applications to establish eligibility to enroll in coverage through the Health Insurance Marketplaces, Medicaid, Medicare, SNAP, Every Woman Matters, Madison County General Assistance, and potentially qualify for an insurance affordability program.

Counselors are trained and certified to help individuals understand health coverage options and enroll in a plan.

Provides education and assistance to facilitate enrollment of county residents in health insurance through the Marketplace or ACA health insurance and Medicaid.

People in need of assistance due to language barriers, technology disadvantages, or a lack of understanding of health insurance can arrange to talk to an enrollment assister.

Certified Application Counselors help clients find healthcare coverage that fits their needs.

Legal service program that helps:

- Individuals and families obtain and maintain Medicaid and Medicare and obtain coverage for services needed.

- With medical assistance denials, terminations, spend down issues (Medicaid, Medicare).

- Older adults and people with disabilities get the help needed to remain in their own home or secure coverage for long-term care.

- Older adults and people with disabilities establish powers of attorney.

- With nursing home discharges.

- Family members obtain guardianship or other legal authority to care for loved ones.

- People with HIV/AIDS obtain care and services.

Legal service program that helps:

- Individuals and families obtain and maintain Medicaid and Medicare and obtain coverage for services needed.

- With medical assistance denials, terminations, spend down issues (Medicaid, Medicare).

- Older adults and people with disabilities get the help needed to remain in their own home or secure coverage for long-term care.

- Older adults and people with disabilities establish powers of attorney.

- With nursing home discharges.

- Family members obtain guardianship or other legal authority to care for loved ones.

- People with HIV/AIDS obtain care and services.

Assistance with applying for benefits and services, including Medicare, Medicaid, SNAP, and discounted license plate sticker program. Referrals to other community partners for assistance when applicable.

Provides support to individuals, family members, and/or significant others in making informed care choices based on the individual's needs, preferences, values, and circumstances. Services may include offering information and guidance about Medicaid eligibility, application processes, managed care options, covered benefits (including long-term care and home and community-based services), co-payment procedures, Medicaid spend-down requirements, and the connections between Medicaid and Medicare. Assistance may also include addressing questions about Medicaid services for individuals with disabilities, enrollment support, and referrals to Medicaid-approved providers.

Certified Application Counselors help clients find healthcare coverage that fits their needs.

Certified Application Counselors help clients find healthcare coverage that fits their needs.

Provides support to individuals, family members, and/or significant others in making informed care choices based on the individual's needs, preferences, values, and circumstances. Services may include offering information and guidance about Medicaid eligibility, application processes, managed care options, covered benefits (including long-term care and home and community-based services), co-payment procedures, Medicaid spend-down requirements, and the connections between Medicaid and Medicare. Assistance may also include addressing questions about Medicaid services for individuals with disabilities, enrollment support, and referrals to Medicaid-approved providers.