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General Assistance provides temporary assistance for basic or special needs to low income persons who reside in Polk County. RENTAL ASSISTANCE (Potential First Month's Rent Assistance as well) may be available to those in need. For First Month's Rent - Must be able to prove the following - property must have a valid housing certificate, must be able to show that housing is affordable, utilities must be set up in applicants name and if newly employed, must provide 2-3 check stubs. **FOR UTILITY ASSISTANCE: November 1-April 30 anyone seeking help for Electric MUST go through the LIHEAP program first. Those applying for Utility Assistance from G.A. must have an acceptance or denial letter from LIHEAP. Must have a disconnect notice and 12 month billing and payment history from the utility company. For water help - call to check on availability of funds. CREMATION EXPENSE ASSISTANCE may be available to those who meet the income guidelines. MEDICAL EXPENSE ASSISTANCE may be available for medical supplies (no longer helps with prescription costs) and assistance with transportation to out of town appointments. MORTGAGE PAYMENT ASSISTANCE may be available to those needing help with their mortgage payment. PROPERTY TAX PAYMENT ASSISTANCE may be available to assist elderly (aged 65 and older) and disabled homeowners who may qualify for suspension of property taxes. TRAVELER'S ASSISTANCE may provide transient transportation expenses to person stranded in Polk County for 24 hours or less. Applicant may be eligible if they are not a resident of Polk County and is traveling to another destination where he/she has family or other housing available to them.

Assists veterans, their widows, widowers, wives, and minor children with filling out forms to enroll in VA Healthcare system as well as burial benefits, education, home loan assistance, VA pensions, and Veterans Affairs Medical Van Available.

If a veteran needs a ride to a medical appointment, they may contact the Veterans Affairs Director at 641-373-0349 to arrange transportation with the VA Medical Van.

May also help with referrals to, or with funds, when available for food vouchers, rent and or utility payment and medical expense.

Provides assistance to Warren County residents who meet county guidelines. Assistance is given to eligible households who are unable to get assistance from other sources or that assistance is being delayed. Applicants must apply for all possible state and federal programs they may qualify for in order to receive assistance and comply with these programs. Assistance includes cremation, burial, rental assistance, utility assistance (must have a disconnect and made payments), medical, dental, and prescription assistance, as well as information and referral for such needs.

Provides assistance to veterans and their families with utilities, rent, mortgage interest, funeral and burial expenses, grave markers, and medical expenses for those unable to afford necessary care. Offers food vouchers that can be exchanged for food products at designated locations, supporting low-income individuals and families or other eligible populations. 

Additionally, assists veterans in applying for compensation and pension programs. Eligibility requires the veteran to have an honorable discharge, have served 90 days or more of Federal active duty, and be a county resident.

Provides financial assistance for basic needs (food, gas, rent and utilities), transportation assistance (car repairs, gas and paying for public transportation) offering coaching and family goal-setting support, and facilitating access to early childhood resources. Referrals for mental health and counseling services.

Affordable, comprehensive primary health care especially for those with limited resources.

- Includes general physical exams and immunizations.

- Dental Clinic offers preventative dental services, including X-rays, exams, cleanings, fillings and extractions.

- Pharmacy services, offered to patients. Those eligible for the sliding fee program receive their medications at 30 to 50% below the retail market.

- Mobile Medical Clinic services, in which a van visits different locations to see patients.

- Provides confidential HIV/AIDS testing and counseling.

- Transportation program provides a limited number of cab vouchers.

- Mental health services are provided in-house through a partnership with Lutheran Family Services of Nebraska, as well as being referred out to collaborating behavioral health agencies.

- Prenatal care for women.

- Radiology provides limited x-ray services.

- Medication assistance programs help uninsured and underinsured patients apply to various pharmaceutical companies, to obtain their medication at an affordable cost.

Provides a range of services to healthcare consumers, including:

- Certified Application Counselors.

- Enrollment in free or affordable health insurance.

- Access to free or affordable health care.

- Medicaid and SNAP (food stamp) applications.

- Assistance with Medicare Advantage plans and prescription drug plans.

- Access to free or affordable dental care.

- Access to free or affordable eye exams and glasses.

- Access to free or affordable prescriptions.

- Dealing with medical bills and applying for hospital financial assistance.

- Applications for SafeLink phones.

Other services include:

- Information and referrals.

- Assistance.

- Advocacy.

- Case management.

- Disability Services.

Provides a walk-in care clinic and pharmacy. Offering treatment for conditions such as respiratory illness, sore throat, earaches, eye or skin infections, flu-like illness, stomachaches, vomiting, diarrhea, muscle strains, STI concerns, UTI concerns, etc. 

Co-payment assistance for cancer related treatment. Funds cover specific diagnoses, and only FDA approved medications may be covered.

Provides an in-house, full-service pharmacy, filling all medications on-site.

Assists with insurance plans and questions, including Medicaid and Medicare.

Provides medication delivery options and prior authorization assistance.

Provides emergency assistance for utilities, housing (including rent and mortgage assistance), some medical expenses, and gas vouchers. Consideration may be given to other emergencies to determine if it is a necessity. Does not assist with housing/utility deposits.

General Assistance provides temporary assistance for basic or special needs to low income persons who reside in Boone County. May help with the following financial needs when funding is available: Rental Assistance may be available to those in need. Will not help with deposits.

Utility Assistance: November 1-April 30, anyone seeking help for utilities must go through the LIHEAP program first. Those applying for Utility Assistance from G.A. must have an acceptance or denial letter from LIHEAP. Cremation Expense Assistance may be available to those who meet the income guidelines. Medical Expense Assistance may be available for medical/prescription supplies and assistance with transportation to out of town appointments. Serves as the Satellite Office for DHS Forms & Fax for Boone residents. DHS has been relocated to Story County at 126 South Kellogg, Suite 101, Ames, Iowa.

Provides community members with access to affordable prescription medications, ensuring greater health and financial stability. Prescription discount cards are always free to use and are accepted at major pharmacy chains nationwide. 

Provides emergency assistance and addresses the causes of poverty as a Community Action Agency. Services include housing assistance for rent and utilities, a food pantry, prescription assistance, and gas vouchers for medical appointments.

Offers short-term financial assistance to qualified persons residing in Carroll County. Assistance can be for rent, utilities, transportation for medical care, prescription medications, and burial expenses.

Provides staff to help individuals determine their eligibility and assist their applications for the programs that the pharmaceutical companies have for the uninsured/under-insured. Also offers additional assistance with immediate medication costs/co-pays, depending on the situation.

Provides financial assistance to senior and disabled individuals with unmet needs. Services could include car repairs, eye glasses, medical equipment, dental care, or help with clothing. Senior Basket Program assists seniors with various items that cannot be acquired with food stamps. Basket varieties include things like cleaning supplies, kitchen items, or personal hygiene supplies. Two Baskets are distributed each year in the Spring and Fall.

Website to help individuals, doctors, social workers, etc. obtain medications for their patients who do not have access to prescription insurance or government-funded programs.

Coordinates support for individuals and families whose needs cannot be fully addressed through existing community resources.

- Does not provide direct emergency assistance. Instead, navigators work alongside referring agencies to identify available community resources, coordinate partner support, explore flexible funding when appropriate, and connect individuals with longer-term coaching or services when needed.

Provides emergency assistance with rent, utilities, mortgage, medications, and other needs.